Petplan pet insurance is the most trusted pet health insurance supplier. After three decades of protecting pets around the world, today Petplan is recommended by more veterinarians and pet owners than any other pet insurance supplier and for nice reason. Petplan's simple, customizable dog insurance and cat insurance plans supply full coverage for congenital and hereditary conditions for life.
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Reviews (9)
Diane Soetemans
May 18, 2022
You do get refunded very quick, l usually get it back around three days after submitting, which is definitely peace of mind. I have definitely had my money's worth out of fetch, my dog did have to have surgery, thank goodness for coverage. The only downside that l can say is my monthly payment almost doubled from last year, lm a little nervous to see my monthly payment next year.
Donna Heard
Apr 24, 2022
Shannon Mooney
Apr 17, 2022
As an owner of a dog that has many issues, this company has saved me so much headache. The app submission is easy to use and they decision and deposit the funds quickly (if you have debit card set up), whereas the mail checks (if you choose mail a check) as your reimbursement takes longer but I don't believe Fetch is to blame for that. More than likely it is USPS delays but the one time I had to call in for help with resetting a password or a question on a claim, the representatives were most helpful and unlike human insurance companies it got done right with little headache. Thanks so much Fetch!
Tina Herbs
Apr 15, 2022
The turnaround time for reimbursement was phenomenal. I totally appreciate having pet insurance. I do have an issue. It took over an hour, of back and forth BS, to ask if euthanasia would be covered. I understand that haphazardly answering a client's question could result in false information being passed on. But no. That is not what happened here.
It was infuriating to ask 20 ways from Sunday if I let the vet kill my cat, what is covered. I've used the app to try and cancel her account, it won't. Tried to use app to add new cat. It won't. Tried calling twice. Went to message. I left one. Still haven't heard back, and my wee baby girl was put down on April 1st. The insurance coverage is fantastic. The people who work directly with the public, apparently have no oversight or empathy training.
It was infuriating to ask 20 ways from Sunday if I let the vet kill my cat, what is covered. I've used the app to try and cancel her account, it won't. Tried to use app to add new cat. It won't. Tried calling twice. Went to message. I left one. Still haven't heard back, and my wee baby girl was put down on April 1st. The insurance coverage is fantastic. The people who work directly with the public, apparently have no oversight or empathy training.
Melissa Kubik
Apr 10, 2022
I carry Fetch on both my dogs. I have had to file a number of claims. The Fetctch website is easy to use - you can just upload your paperwork and it gets processed. They turn my claims around quickly and like magic, payment appears in my account. Glad I found them. Makes me more comfortable knowing my dogs have good coverage!
Dennis Osborn
Apr 09, 2022
We have been with Fetch for 6 years now and really have come to know them as a wonderful, responsive and reliable company. Wouldn't know what to do without them. So easy to work with. Completely dependable. Quick action on claims. If you're looking for pet insurance, look no further than Fetch. Denny and Debbie Osborn and Zeke the Aussie.
Selinda Sypherd-Rieck
Apr 09, 2022
When we adopted our homeless cat I researched so many pet insurance companies & chose Fetch. With the price we paid, I was VERY skeptical that they would actually cover a claim. We had never purchased pet insurance before with previous animals, but this cat was younger then ones in the past, so we decided to give it a try. All checked out at his 1st well visit.
About 6mo later; out of the blue, he had a seizure. Then several more over the course of about 3 days. Not knowing if the insurance would actually cover any of this, we took a chance & chose to take him in for a full work up. We still had all our stimulus money in savings, so we had funds if needed. To my complete amazement, they reimbursed as per our policy hassle-free, and continue to reimburse for his continued meds. Fetch has allowed us to continue to care for our 4 legged family member like we never have been able to in the past. THANK YOU FETCH!
About 6mo later; out of the blue, he had a seizure. Then several more over the course of about 3 days. Not knowing if the insurance would actually cover any of this, we took a chance & chose to take him in for a full work up. We still had all our stimulus money in savings, so we had funds if needed. To my complete amazement, they reimbursed as per our policy hassle-free, and continue to reimburse for his continued meds. Fetch has allowed us to continue to care for our 4 legged family member like we never have been able to in the past. THANK YOU FETCH!
Leslie Iredell
Apr 04, 2022
I am very happy to say that Fetch paid very quickly! It was very easy to take a picture with my phone of the bills and upload them to the app. And my vet was able to send details directly to Fetch instead of going through me. They kept me posted while they were reviewing the claims I submitted when the vet was treating my dog. They let me know what they needed and it was a very positive experience all around. They didn't wait until the issue was resolved with my dog, but paid as we went along, which was much appreciated. I highly recommend Fetch!
Rae Jenks
Mar 13, 2022
So far I've had 2 claims paid out by Fetch. Claims are easy to submit all you have to do is upload and send. They keep you informed every step of the way on the status of your claim. I have 2 doodles and the claims I was paid out on we're well worth the investment of having this coverage. Just make sure you take your pet once a year to get an exam, if you don't then they definitely will not pay out on your claims.