Animal Hospital Of Pasco - Hank Oliver

The staff was friendly and helpful! We have tsken our pets here for years. Very clean. Well trusted.

The worst service every time. On the many times times I have gone to pick up medications for my dog the staff is rude and unhelpful. Today I walk in to get the medication and five staff members who were not helping any other customers all ignored me.

Setup a dental visit for my pup while I was there for a ripped nail a month ago. showed up for dental visit this morning and they said I had to be authorized on the account, wanted me to fill out all these documents I had never been required to fill out. The whole time I've brought my dog here I didn't even have my own account, never had to sign authorization papers, or asked about the account holder (That I thought was me). Called the account holder that I told them not too at the moment because they would be working and said "you know this person (your son) is here using your account for his dog?" She said they sounded very rude. Anyway, told them to go get my dog because if this is the way it's handled up front then my dog won't go out back with them again! They also do not care if you're dog is not friendly/timid around others and never get even noted it the 4 years I've taken my dog there. scary.

Took my dog in for his first checkup and shots. Everything went well very nice staff reasonable price the dog survived just fine and so did I.

Brought my dog in twice due to concerns that he swallowed something he shouldn't have and had obvious symptoms of blockage. Both times we were told to observe him and they gave him fluids. Of course, during the weekend, he started to turn septic. We called multiple times, with no answering service. Ended up taking him to an emergency vet hospital, where it turns out, he swallowed something and it tore up his intestinal track and started to go septic.

I spent almost $1k at this vet for them to say nothing was wrong. Now I'm stuck with an emergency, weekend and after hours surgery bill of almost $5k, because they wouldn't listen to us. Not acceptable. Go to a different vet that listens to their owners.

Their office is amazing. The staff is so helpful- they always take great care of us

Cared for my pet like there own. Would recommend to friends and family.

We love this place Dr Dailey is the best. We have a GSD named Copper that has had a ton of ear issues and thanks to Dr D we have been able to get things figured out! What I love about my experience there is the front end staff is super helpful and always wanting to accommodate or help me and it's clear their main goal is the health and wellness of your pets not money.

Several times Dr. D has explained to me why some tests are or are not necessary she doesn't just do tests to do them. We just adopted 2 new Lab puppies and there was no other place I wanted them to be than with Dr. Dailey!