Lakeside Animal Hospital_1

I'm sorry to have to write this review about a local, small mom and pop shop but I feel inclined to let them know how we feel about our situation. A yr and half ago we brought our cats to the office. After taking a general exam and blood work they recommended we do a more detailed panel for one our cats. We complied but the panel came back inconclusive and the doctor wanted us to seek a specialist consult.

Our personal lives and other things going on in our lives postponed us from being able to do this(our cat was not having any obvious problems at this time). Fast forward-our cat had an emergency that we sought an emergency vet in the middle of the night for. I was not confident with the eR vet diagnosis and treatment. I called the office the next day to be seen.

The receptionist told me the doctor was in surgery for 3 hours and couldn't see us and recommended we go back to the ER hospital that I wasn't happy with. I pleaded with her to ask the doctor to see us that day(I was flexible with any time) bc of the report we had with them and I wanted to get the doctors opinion. They REFUSED to see us but ALSO didn't recommend another ER vet or alternative vet! Leaving me with no other option but to find another office.

We lost our cat, and I know that is not lakesides fault(the outcome would have been the same) but I am not happy with how they kind of threw us to the wolves and didn't want to offer any other assistance. That doesn't make me very confident to go back. Just a sad situation overall.

The doctor, while knowledgeable, is loud, abrasive, and condescending. Guess which energy my cat is picking up on? It's not her intelligence. Lakeside would not give my cat her second round of shots because I did not give her anti anxiety meds. My cat has gotten shots at the humane society and was spayed at Nova Animal Hosptial, neither of them suggested she be put on pills. Lakeside left me leaving with a headache.

BEWARE! DO NOT GO THERE! Can't keep a doctor there for more than three months. Scamming all of their patients. Only out for the money, doesn't care for the pets just for the Wallet. Very shady business. It doesn't even deserve one star but it's the only way I could post this!

My little chihuahua was scared to death. I set her up for boarding. She was placed in a room, relatively small for the amount of dogs in there. The dogs ranged from German Sheppard to my chihuahua. It was very loud in there all the dogs were barking specially the large ones. They did not have a separate room for smaller dogs. It broke my heart to leave her there. I was going on a flight and did not have too many choices at the time. I will never bring any pet any size to this place. Stay away, not good especially for the little ones.

Critical: Value After the death of Dr. Fernandez, the quality of care has plummeted. The cost/price increases. Cannot recommend this facility.

The man thought that the dog only needed one shot. He did not look carefully at the medical record the dog needed two. He was going to charge me for both I had to explain to him I had already prepaid for 1 of them. Only my 2nd visit and the shots for the vaccinations get mixed up. That's frightening. because that means I have to stay on top of what they are doing. I'm a great customer but doubt I'll go back.

Dr. Frione is beyond amazing to our babies. Benji and Nala love going to see her and her staff. Whenever we have questions or need something there are no hesitations. She treats them very well and I couldn't ask for a better vet! Thank you to Dr. Frione and all of Lakeside! I highly recommend to anyone looking for a caring, experienced veterinarian that is very affordable. Thank you to you and your team for all of your hard work and for always caring for our babies!

We take our precious kitty here and she loves the staff. The staff is warm and pleasant. I love that the hospital smells clean and it is in pristine condition. Great place for your furry loved one!

Although My pet was not a patient when I called with an emergency, they squeezed me in and ran the necessary tests to see if he had a bowel blockage. The doctor was extremely informative, the staff was very caring. I noticed when other patients would walk in the staff recognized them by name and their animals by name. Very personal interactions. I was in the waiting room for sometime (or yet it seem that way, especially when your dog is ill and you are anxious to hear the news) while they ran tests and was able to view the staff interacting with the animals and their owners. My pet is now a patient there. He's recovered and back to his adorable, loving, funny self.

The staff the doctors and the hospital are amazing. I've been going there for over 20 years wouldn't go anywhere else. Aways a great experience.

::UPDATE:: I just want to share the pettiness of Lakeside Animal Hospital. Since my review (8 months ago) Lakeside decided to send me a "Fire Client Letter" (see photo). In this letter dated September 2, 2021 they reference my communication with their practice January 22, 2021. In this letter they also state they included "all your pet's medical records", they ONLY included the records for Sofi (not the other 3). Thankfully, their office supplied digital copies February 6, 2021 (so much for their interest in the well-being of ALL of our fur kids).

If this were a human interaction with a doctor, the doctor would have simply prescribed an additional round of antibiotics, then if the symptoms continued, the doctor would have set up an additional follow up. THIS is my continued issue. A doctors office would not reschedule after 30 days. I find it truly shocking that the Practice Manager felt the need to address any of the issues with their practice, rather than simply stating that no further prescription refills would be authorized with CHEWY.com. Pettiness begets Pettiness!

Lakeside animal hospital easily beats any other animal hospital. The service is unmatched, all of the staff is extremely accommodating, very attentive, very knowledgeable, and they are the reason why I drive from Miramar to plantation even if it's just for a nail trim lol. You can forget what someone says to you but you can't forget how they make you feel. This animal hospital always makes their clients top priority. That's a fact, not an opinion.

Everyone here was great with my Baby. She was very nervous and they were very gentle with her.

Love this place! You can really see how much these people care about the animals! They were so great with our dog! :

My Dog his vet tech she knows how to handle him. He loves her too he sees her and wags. I think love at first sight.

Always a pleasant experience here. The staff has always been so friendly and accommodating. We usually see Dr. Frione but have seen Dr. Hopkins too recently and it's obvious they both love what they do. All around great place and people

I have two senior dogs with health issues. I have been going to Lakeside for many years. Their kindness, professionalism, knowledge and willingness to go above and beyond to help my dogs through their health issues has meant so much to me and my husband. I would not take my dogs any where else.

The people in this hospital are all so sweet and caring when it comes to the animals that come here! We've only had to visits here but Rocky is already so happy when he comes in, and is so calm thanks to the amazing people that work here! Not to mention they've helped me so much, always answering my questions and giving me helpful advice! I can tell everyone in there love the patients they take care of and their jobs! Almost makes me want to join them too!

The doctors & the entire staff are second to none! They take pride in their work and are truly dedicated to giving my girls the very, very best of care! Lakeside, where Pets are People too!

It's a shame when a place cares more about money than the welfare of animals. My cat requires a special Hills food, (and yes I know it's by prescription only!) I explain that my Vet was out, she said Sorry and just closed the door. Luckily we found a vet that was kind enough and cared enough to call our Vet for verification and allowed us to buy 1 bag - as an emergency! Things are hard enough in the world already without having to fight with an Animal Hospital (who have an obligation to care for animals) for 1 bag of Cat Food. Geeez!

Very disappointed! We were a long time customer for more than 15 years with all of our pets. It seems to me they have been more concerned about money in the past few years and I suspected they had often recommended unnecessary treatments to pad the bill. This morning we accidently gave our dog a double dose of his pain killer medicine. I called Lakeside and explained what had happened.

They said to bring our dog in to flush out his system. I was ok with this and the price I was quoted of $55 for the visit and $60 to administer fluids. After dropping him off, I got a call from the office and was told the price would be $275. I immediately called the vet my daughter uses and told the doctor what Lakeside recommended. The doctor said the system flush was not necessary and it would wear off.

I feel they took advantage of our fear and recommended something that was unnecessary. I picked up our dog and was charged $69 for the visit, not $55. Today I decided to switch to another vet. Lakeside lost a long time customer and I will most likely spread the word of my bad experience.

Dr. Hopkins just provided me a comprehensive report of my new elderly rescue. She discussed the findings with me and shared many options to pursue to keep my companion as health and active as possible. Excellent in every way! Thank you Dr Hopkins

Excellent Vet in Dr. Jenn Frione. She is caring, professional and knowledgeable. Great staff and facilities as well. That's why she came in first in Best of Plantation. You can't go wrong for very best care for your dog or cat.

I brought my cat in after a different vet had pretty much scared me into thinking my cat had hyperthyroidism, which was causing him to loose weight, they had told me I needed to do all these extra tests and what not. Keep in mind my cat is 16 years old, putting my cat thru that is not something i want to do especially at his age. I decided to bring him to Lakeside after a friend had recommended.

I was very happy with the honesty and the fact that they were not pushy at all. After a basic test, they said he is not hyperthyroid at all. 2 weeks later I had to bring him back, he had a urinary tract infection. He is better now, but I again appreciated the doctors honesty that he looked good at his new weight and not to worry about his weight loss. my previous vet made me feel like they were always trying to up sell me and add on at every appointment. with special food, drugs etc. Thank you, Lakeside for being honest and caring about my old man cat Charlie.

Dr. Jen Frione is one of the most caring and professional vets in the Ft Lauderdale Fl area. If you have a beloved pet that needs some vet TLC then the team at Lakeside Animal Hospital is the place to go. For new pet clients they offer a free initial exam. Highly recommend. You can call them at (954) 474-8808. They will make your cat purr like they did mine!

Times are stressful enough with the Covid-19 epidemic, but both of our dogs got ear infections. With their protocol in place, they came to our truck and treated one dog for a follow-up from last week. They took the other dog inside and packed his ear and prescribed pain medicine. All while making us feel comfortable and safe with social distancing. They care for both pets and their owners! What a great place!

Considering all pandemic wise our appointment was great. The staff met me at the car. They took Gizmo and the doctor did her assessment my dog. During the appointment she called me each step along the way. They always give the pet parent an estimate prior to any procedures. Hot everything I needed scripts my dog and off we went. Great veterinary group. The owner is a woman which makes it all the sweeter.

Dexter and Charlie consider Lakeside Animal Hospital their 2nd home. Dexter looks forward to his weekly grooming's with Liz and loves all the attention he is given by all the staff. I highly recommend Lakeside Animal Hospital for all your pet needs. I wouldn't go anywhere else.

Hello - This morning we sent an email on behalf of Lakeside Animal Hospital, and shortly after we became aware of an error in our system that may have caused you to receive an email that referenced a pet that passed away. To those who were affected by this, words can't describe how sorry we are for this error. Nearly all employees here at Vetsource have felt the pain and grief of losing a pet, and we would never want to remind anyone of those feelings.

We have also made sure your veterinarian is aware of this error, as this error was 100% due to our mistake. We are working diligently to uncover the cause of this error, and to ensure that it never happens again. In the meantime, if you have any other concerns please contact us at homedelivery@vetsource.com. Thank you for your time, and for your understanding. Jane Weingart Director of Customer Support Not surprised. Also, my previous that many people Rated as helpful, have been erased?

Pros: some of the staff- the kennel/grooming staff are caring (NOT the rude front desk supervisor male) Cons: lack of clear and consistency in communication ALL ABOUT THE MONEY, AS STATED BY OTHER PEOPLE

Didn't have the best experience here, dog had been attacked was bleeding and these guys weren't much help. They're in it for the money, I took care of the wound myself and was able to get helpful advice from another vet. My pups fine and I saved $600 by not using lakeside. I moved to Austin a couple months ago, I lived in plantation florida when I visited your lakeside. I had forgotten to leave a review before and yelp reminded me.

The staff here is great! It can get a little pricey and I'm always leaving spending more than anticipated, but you can tell they all really care about the animals.

We were in town, traveling from Colorado, and our pooch was having some problems. I called Lakeside, and they were so accommodating! They got us in very quickly, and we had a wonderful experience. The staff was incredibly sweet and caring. The vet was knowledgeable, sharp, fast, and excellent at communicating everything. The facility is unbelievably clean, and doesn't smell like a Vet office at all! My dog felt comfortable and at ease throughout the entire visit. I really couldn't be happier with our experience at Lakeside.

We drive quite a distance, passing several other Veterinarian offices along the way, to get to Lakeside---for a very GOOD reason: we completely trust Dr. Frione and staff with the care of our two hugely-important-to-us elderly felines. Another reason: Liz Daughtry, the highly skilled, patient, kind and gentle groomer who provides our elderly, mega-fuzzy Maine Coon, EmmyLoo, with what we call her "happy cut, " because after having most of her abundant coat sheered, dear Emmy is abundantly happier. And then so are we. We will continue to make the long drive, and highly recommend this facility.