Kiln Creek Animal Care - Marsha Councill

We needed an emergency appointment for our new furbaby and although new to this practice we were given an appointment within the hour. Thank you Casey at the from desk! Huge thanks to everyone. Stephanie the assistant and Dr. Mueller. Tessa is feeling better already.

For the past 6 months our sweet dog has had numerous serious health issues. The staff at Kiln Creek have been absolutely incredible.so caring, willing to go above and beyond, incredibly responsive. I could go on and on. It's clear they love him almost as much as we do.

I would recommend KCAC to anyone. They take amazing care of every animal that steps in that building! I have multiple exotic animals (specifically degus), and it's hard to find good clinics that take care of them. My degus have had to come in a couple times and every time my guys get the best care. Dr. Mueller and Anna are amazing!

Kiln Creek Animal Care is the BEST! They came to me from a referral from our Dog Trainer who we have worked with for the past year and a half. We jumped ship from our previous Vet.and are so happy! They are a 'fear fee' clinic.and we love that! Our rescue dog has some adjustment issues.and the staff there is just amazing! They are so focused on the animals, and the care they give is above excellent.

I felt so comfortable with them and so did our dog Mowgli! The day after our visit I received a personal phone call from Dr Crist to update me on all his results. I was very impressed. I highly recommend them!

I'm giving 5 stars to Kiln Creek animal vet because unfortunately this morning I had to rush my sweet hamster in to be euthanized in an emergency situation due to an injury and after calling multiple places and being told "No" I was giving up hope. I thought I called the emergency vet because I was in such a chaotic state but called Kiln Creek Animal Care and they got us in immediately.

I didn't have an appointment and was not a client with them but within the 15 min drive it took us, they were set up and ready for us and the nursing staff and doctor came in IMMEDIATELY. Let me just say that I've never in my life been treated with so much respect, especially for the life of a hamster. I've also never experienced such a welcoming, loving staff and doctor to treat my pet.

One of the staff members even offered to try and take her paw prints. Thank you, thank you, thank you. I cannot say enough thanks to Kiln Creek Animal Care for taking care of my little girl.

Took my 10 week old beagle puppy Scotti, for our first visit with Kiln Creek Animal Care today. They handled him with so much love and care, he didn't even notice his shot. Dr. Cutler was so nice, as was the entire staff we met. Just purchased our home locally from Long Island, New York & we are so happy to have them as our vet from this point forward.

I'm a first-time puppy dad and Dr. Crist and the entire staff were absolutely amazing for Chance's first vet visit. Not only were they friendly and loving with him, but their approach to making him feel very comfortable put me at ease also. He literally didn't even notice the shot Dr. Crist gave him. Pure veterinarian magic. His tail was wagging so fast, I thought he would take off like a helicopter.

Everyone is Fear Free Certified, which is one of the reasons I chose them, but even without that extra animal care training, you can tell they all love their jobs and love animals. Those are exactly the kind of people you want handling your pet.

The team at Kiln Creek Animal Care was amazing taking care of our guinea pig Benjamin during his time of medical need!

It's been about two years since I've been back in Newport News for work. Kiln Creek Animal Care took care of my sweetest Adrienne's need in her twilight years and were so very gentle with my 20 year old kitty and empathetic to my own needs. I couldn't have made a better choice for a veterinarian.

We all face hard and difficult times in our lives. Thank goodness that we have amazing people that will help us and do so lovingly. Kiln Creek Animal Hospital is one of those places where we found everyone to be loving and caring. Last month, our beloved Priscilla caught pneumonia. We had been fighting it but she just couldn't recover. Her breathing got worse by the day and then the minute. Yesterday, Priscilla took her last breath in peace and knowing she was loved and part of our family. Kiln Creek Animal Hospital did not know her or us but they helped us at the last minute on a late Friday afternoon when no one else would. They were loving on the phone, at their office and were supportive, caring and loving afterwards. We are grateful to everyone here.

I called Kiln Creek Animal Care because of an emergency situation with Cassie, my cat. Although they were completely booked with a waiting list for appointments, Dr. Bolton adjusted her schedule to see Cassie the day of my call. Cassie was treated for an illness that took two months to remedy with Dr. Bolton's caring diligence and expertise and the exceptional KCAC staff. I am so very grateful to Dr. Bolton and the staff and highly recommend their care! Cassie says thank you too!

Excellent veterinarian. I have taken all my dogs (9 so far) to see her and have been very impressed with her and Kiln Creek Animal Hospital. Very knowledgeable, very caring. I highly recommend.