A Caring Vet

Dr. B and the entire staff are friendly & very helpful. always a good experience during a stressful time.

I was very disappointed when I took my dog in to get neutered. We went in to get our dog evaluated. They told us that it would cost us around $175 as our dog was just under 50lbs. The day came and we dropped our dog off to get the procedure. When it was all done, we were called to pickup our dog. When we got there we were told it would be $300 plus!

They said the increase was because our dog was over 50lbs. I asked how much our dog weighed. They said 51lbs. One freaken pound and they doubled the price! I feel like they were dishonest and not up front with what the real cost would be. I do not recommend going here. Please do your research and go to a more honest vet clinic.

Was grateful they were able to get my sick pup in on a Saturday for a first time visit. Were there 3 hours for a visit that definitely didn't need to take that long. Just very slow processes on simple things. Had to call back 4 days later to get another med. they took ALL day to call back. I could've gotten my dog those meds that day. But she had to wait til next day.

In PAIN. Now 9 days later we try and get her back in because she's still having issues and they say, we're not taking new patients. Ok. but you did? Sooo umm what? We are new to the area but we won't be new to this vet. Unrelated to the service. Snapped some pics of expired licenses while in there too.

I got a 9 week old bearded dragon from a pet store and he had coccidia and pin worms! Called a caring vet we got him in and he was put on antibiotics! Thank you Dr. Hansen!! I will continue to go here! The visit fee is a really good price and the fecal test I needed done was a good price!!! Highly recommend going here for reptiles or any other pet

Started coming 6 months ago, wish I found them years ago. Have seen all the vets, all are wonderful. Techs are great.only one rude person and think she's a manager. But I never have to deal with her. I highly recommend these vets. Fairbanks, 12 out of 10, Peacock, 12 out of 10, Hansen 10 out if 10

We had our pet bunny spayed here and were send home with some pain medication and a cone for her to wear that would prevent picking at the incision. We were told that if she was not eating normally by the morning, to bring her back in. That was the case so we returned the next morning. They gave us some critical care to force feed her and directed us to feed her 7 ml a day.

Come the next morning her conditions were worsening. It was Sunday, so A Caring Vet was closed. We were forced to find an emergency vet elsewhere. After the emergency vet evaluated our bunny's current condition, we were informed that A Caring Vet had not prescribed her strong enough pain medication to ease our bunny's pain and our bunny needed to be feed closers to 80 ml of critical care a day to receive all the nutrients she needs.

We were also informed that a cone should almost never be used on a bunny as it will cause stress levels to rise doing more harm than good. We were told that a bunny with the correct pain medication dosage will usually not pick at the incision. If you have a bunny, I strongly recommend you take him/her elsewhere. While A Caring Vet will attend to bunnies, they do not seem knowledgeable in the proper post operative care that a bunny requires.

The staff here are so friendly and caring. I had my sick chicken examined and felt confident and appreciative of Dr. Hansen's experienced advice. All of the staff, including Dr. Hansen, were so kind and empathetic. They also handled my sweet chick with love and care

I will never have a bad thing to say about A Caring Vet. I am overjoyed that there is an honest, kind, and considerate establishment for me to take my fur babies to. I have seen every one of the doctors and they are all my favorite. The staff is exceptionally trained well and you can tell they have such a love for All animals. Please I ask all of you who love this place as much as I do to, to voice yourself. It is though our voice that these small and amazing businesses stay open.

I took my pup to a caring vet on a Saturday. He had been dealing with a cough for a few days. Other experiences I have had with vets have been let's run tests and see what it could be. At a caring vet Dr peacock listened to me and my thoughts along with doing a great exam on cosmo. She gave him a few meds and we were on our way no expensive tests! I would highly recommend this office.

We have had great care with them. We have a princess almost 10 y/o chihuahua, who is completely part of out family. She was hurt, with absolutely no idea how, and they took great care to help us get her the right treatment and medication combo needed to get her well and back to her tail wagging, fun loving dog!

They were so sweet to my sisters kitty who I took in to get her second shots. The previous vet I went to didn't do the best job at recording her shots on the records they sent over and these guys did such a good job at getting clarification on what happened at the other vets office and what needed to be done. They explained everything very clearly and made sure I agreed to everything before giving my sister cat any shots. Which might seem like a no brained but was much appreciated as I haven't had that at some vets. I would recommend taking your pet here!

I love this office. Everybody here is so nice and helpful. They were so reassuring on an emergency visit with one of my puppies and so informative on a scheduled visit with my other puppy. They got me in very quickly, same day in both instances, and hardly no waiting at my appointment time. They answered all of my questions and gave me specific follow up information. It was so very helpful.

Rude receptionist on the phone when I called. They don't respond to messages through their website. They are also not currently taking new patients, so don't waste your time.

I've tried calling them a few times and texting them, no one ever answers. The vet we usually go to was booked months out and I needed to find an alternative. I had gone here one other time, it was ok but over priced. However, I needed to take my dog in for an ear infection so I was willing to try them again. The lack of response to phone calls and texts has lead me to not even waste my time trying to book an appointment here.

We have been coming here for about 2 years. We have been happy about the service we have been given. Recently we had to have one of our 3 dogs put to sleep. Not only did they show caring and respect to us and our dog but they sent a simple floral bouquet to offer their condolences.

I have been to A Caring Vet more times than I can count (having 3 cats and a dog) and I have always found them to be eager to help and very thorough. They've answered my many questions, listened to me gushing about my animals and how cute they are, and they always show genuine concern. My dog had surgery to have some lumps removed and they took such good care of her and gave me the tip to use an old tshirt to keep her from licking her stitches, not a cone. Saved my life!

Her scar is almost invisible now. My cats don't like the visit so much but they are always very careful and you can tell they are cat people because they are so good to them. I would trust them with my animals and after reading the other reviews am kind of perplexed about how someone could have a bad experience there. 4 stars because sometimes the wait can be long, but I wouldn't trade them!

We took our dog today to have an infected paw looked at. They were going to "clip the hair" and "clean the paw" but they didn't because the dog was "too anxious." So no attention given there. Paw was bleeding and oozing when we left the office. They charged me $200+ dollars and I left with a bleeding dog and 2 prescriptions. We will not be back. 0/10 would. not. recommend. Waited over a week to get this nothing appointment, paid a fortune for ZERO care. Recommend anywhere else.

I took my French bulldog because he was having discharge from his nose and it looked like it was getting infected. They didn't had appointments available but told me that I could go drop him off and they will see him when the doctor has a chance. Long story short, my dog didn't liked it so they called and ask me to go be present during the exam. That Vet couldn't picked b a better name for his office because he is the most caring vet I've ever know!

When I brought my elderly dog in, I knew they prognosis was going to be bad--I unfortunately had to put my pup to rest. The doctor and the rest of the staff were incredibly compassionate and patient as this was an obviously an emotional time for me. They explained and made me options clear to me for what to expect when it comes to putting a dog down.

Post appointment they even sent me a card with sweet messages of condolences. Overall, they made one of the hardest times, easier to deal with with their service. I'd recommend them to anyone looking for a safe place to send their pets.

The staff is so nice and understanding here. We recently had to put down our dog due to heart failure. I have never been so upset in my life. The vet tech and the dr assisting both were so calming and reassuring. They both hugged me and let me cry while I went through this awful process. I am so thankful for their compassion and kindness. Two days later they sent me some flowers which honestly meant the world to me. Thank you so much.

Dr. Hanson and his staff are amazing. They treat your animals as their own, they listen to your concerns and give great information. My baby cat had her first round of shots and she didn’t do so well.. but the staff took care of it and also didn’t judge me for crying with the cat. Dr. Hanson also saved my older cats life about 5 years ago, literally. Take your animal family here, I promise you won’t regret it!!

Dr. Hansen and Dr. Peacock see all of my animals, and love them! I have dogs, ferrets, birds, geckos, a large lizard, and snakes. There have been some minor mishaps over the years, but they are still the best vet I’ve found in Utah County.

Absolutely love this vet clinic! Discovered A Caring Vet a few years back when our family dog needed attention and have been coming back ever since. Recently had to put our dog to sleep. The staff were compassionate and sympathetic. They made a difficult situation comforting, even sent a follow up sympathy card. Today's trip was for a follow up visit for daughter's pet guinea pig. Service was prompt and care given, excellent once again. Highly recommend A Caring Vet. They live up to their name!

The vet was awesome. It took an hour after my appointment to get in, but they definitely made up for it. Treated my puppy so good. Expensive but all doctors are so it's okay!

After calling 4 different vets today and being told that they couldn’t see my dog until tomorrow, he has an open wound, I called A Caring Vet and they told me I could come in and they would fit us in, we would just have to wait. They were so good to us and the staff were very kind and caring, they listened to my concerns and answered all of my questions. I will definitely be taking Odie back to them.

My pug lenny is always getting into things and eating things he shouldn't be. I had to bring him in to get a goiter drained. Then he got chicken pox. Then he pooped out a stick and has 3 more growths all over his body. I'm surprised at the amount of attention the staff gave us each time. Thank you!!

Dr Hansen really is a caring vet. My husband brought our dog here years ago when another vet in town wanted to charge him over $400 to take a fox tail out of the dogs ear. Dr. Hansen approach and prices were a lot more reasonable. We ended up returning anytime we needed veterinary care up until when the dog passed away. He was always very honest and straightforward with what could be done and reasonable options for lowering prices or numbers of procedures.

He was honest about outcome and did everything possible to keep the dogs calm instead of insisting on having her in the table where she would be frightened. The staff treats the animals and their owners very well. I feel very comfortable coming here and will return whenever we have any more veterinary needs.

As a pet owner it is ver important to find the right veterinarian. The name of location, simply sums it up, they were very caring and attentive to my needs. The doctors there are very friendly and take their time to answer all questions. Great experience overall, worth every penny. What's best of all Khloe my Yorkshire came out a happy camper. I definitely recommend this place.

I have such mixed feelings about this vet. The staff was very nice but we have had a lot of issues. We took our very sick dog in & they ran tests to figure out what was wrong, came to the 100% conclusion that she had a blockage in her intestine & said exploratory surgery was necessary. We of course did the surgery because we were told by the vet that it was for sure the case and would fix the issue.

Well after a foot long incision was made, no blockage was found & they decided it was an infection- this was $1400 later and a great deal of pain and suffering to my sweet pup. I got a second opinion later & was told an ultrasound would have showed this rather than cutting her open (also a biopsy wasn't taken while they were inside of her). Well 5 weeks later she became even more sick (vomiting blood as well as bloody diarrhea) & I took her to another vet because I wasn't going to put her through hell again.

Long story short, my dog left this vet with a huge and painful incision (which didn't fix the issue clearly because it came back with a vengeance) as well as LICE, which she passed to our other dog and we are having to spend hundreds to treat this now.

We have been so thrilled and excited about Dr. Hansen and his staff at A Caring Vet. We don't have your "traditional pets", and they love them as much as we do. We have brought in pythons, boas and bearded dragons that have been neglected and w the help of Dr. Hansen and his staff they have really helped nurse these reptile babies back to better health.

They are always smiling and when we bring someone in, often times we are greeted in the lobby by anxious staff who are curious as to who new have. Thank you A Caring Vet. You guys are AMAZING.

Thank you for getting us in same day on a Saturday before Christmas! They did a great job figuring out what was wrong and the vet even pulled in the other vet for a second opinion just in case. They communicated with me the entire time about procedures and cost. They didn't do anything without discussing it with me first. The problem was luckily not as severe as we had thought it might be. And our kitty is home resting happily.

We took our cat here after it got really sick for several weeks. They took a few looks at him and said he just had an infection, and gave us some antibiotic pills to shove down his throat (this is impossible to do to cats by the way) and he'd be fine. Well, he was so sick we couldn't get him to take any, and the vet was NOT very personable about it all, so we went elsewhere.

The second vet checked our cat all over thoroughly and found out his glands were all swollen (first vet didn't do this.) Turns out he had Feline Aids, which is fatal and contagious to our other cat, and he had to be put down. Not only were they totally wrong, and not very nice to us when we were in there with our cat paying $200 to get it treated for the wrong disease, they blew off my followup calls and they send me texts on my cat's birthday wishing him a happy birthday and telling us it's time to bring him in again. even though he's been put down. I recommend going elsewhere. Avoid if you can.

I cannot express how impressed I am with this facility. Dr. Hansen is by far the most caring veterinarian I have been to. He actually takes his time with my dogs and gets to know them and makes sure they are as calm as possible. The whole staff is so nice and helpful, and have been so comforting in times of high stress. Roxanne, and Wayne always give the best care to my Sadie who has high anxiety at the vet, and makes her feel better.

And Tracy is so helpful in answering questions and helping me out, especially the times I have called up in a frantic psychotic state from some type of problem my dogs or cat is having. I also love that they have interns because not only are they contributing to the education of future vets and vet techs, but they are setting an amazing standard for them as they continue. I recommend them to everyone. If I could give 10 as a rating I would. Thank you to A Caring Vet for being so great!

Dr. Hansen really is A Caring Vet. He's taken care of my three dogs. The most recent time was an emergency. My chihuahua started coughing and having a hard time breathing, it was really scary. We rushed him to the vet and he was given oxygen and meds to calm him down, we found out he has a collapsed trachea. It's common in small dogs. I was really concerned and Dr. Hansen showed me the x ray of the collapsed trachea and explained exactly what was wrong and what my dog needed and that he could still live a good life. My dog is a happy, healthy boy. Great staff too!

Dr Hansen and his staff live up to their name for sure....A Caring Vet! I have been seeing dr Hansen now for over 10 years and three dogs. He has always gone above and beyond to help me and my babies. Not only that but last weekend I was in Atlanta visiting a friend with an Ill dog. I was able to send a video of the dog to dr Hansen who offered his opinion and advice and also suggested two local vets to trust her care to. I would recommend Dr Hansen and the staff of A Caring Vet to everyone I know! You are in great hands here

They're great - everything from the nice receptionist to the attentive staff and doctor. I brought my dog in today for an emergency and they were so accommodating and helpful.

The 2 doctors I saw were thorough and excellent, they helped my dog very much. The weekend hours were perfect for my emergent need and tight schedule. Very reasonably priced and the follow up appointment didn't cost anything extra! The medications were very reasonable too. The only reason I had to wait was because another patient's mommy had endless questions about her animal's condition and the vet was so so patient.

I was annoyed but impressed. Overall great experience!
PS the teenage receptionist almost turned me off of the whole place with her unfriendly attitude but I'm glad I didn't let it bother me too much

They are so great to work with! They are able to get my pups in quickly and they are so good with them! They work with the local shelter and rescues, which is amazing!! I have taken a few foster dogs here and they have always been well taken care of! The staff here really love animals!