Katella Animal Clinic

I took my dog Roxy to get her check up Annette who was assisting my dog was so amazing she was very gentle with her Roxy took to her very well. if you're ever wondering where to take your dog Ketella animal clinic is the best place to take your pet they treat your pet as like one of there own love this place.

I had a very good experience taking my dog Bruno to this vet clinic. Celine really took care of us and was extremely polite. The doctor was very informative and did not feel rushed like other vets.

My dog got hit by a car today and we called every local hospital in my area and this hospital wasn't able to do anything because they are not an emergency hospital. However, they were able to give him some oxygen which was more than any hospitals offered. We drove around for 20 minutes looking for someone to help us but unfortunately our dog died.

1st time visit Finally a vet that understood my puppies issues and treated it. Great with phone follow ups after the visit. Did have an issue with 1 front desk person, overall Thank you

Very friendly staff who really cares for your pets. They always follow up to see how your pets are doing and calls ahead to remind you of appointments. They take the time to explain what's going on. I bring all 3 of my dogs here

Taylor was so helpful on the phone with all my questions. Love all the staff always friendly and helpful and loving to my fur babies Dr. Yvette Lopez is so kind and loving each and every time we come in, she takes the time we need. I highly recommend

It was awesome the girls there are so caring and understanding I had a situation and I told them about it they where very understanding they didn't pressure me and the did an awesome job taking care my dog Roxy she had to have emergency surgery and they where there to help I would recommend them to all.y friend and family they are so awsome

I was able to get an appointment with Katella Animal Clinic on short notice. They were more than willing to help me get the appointment unlike many of the other clinics in the area. On the day of the appointment, everything was great. The staff was welcoming and courteous. Dr. Kim was very thorough and didn't rush through the appointment.

We cannot express how deep our appreciation and respect go towards Katella Animal Clinic.5 stars are not enough! Dr. Lopez and her staff went way beyond their "duties" to save our Christmas therapy kitten. Because of their incredible compassion and commitment to doing ALL they can do for our animals, we have happy, HEALTHY kittens to love and enjoy for many years to come. I'm recommending Katella Animal Clinic to EVERYONE I know!

Taylor was super nice for all appointments s And payments. All appointments were pretty quick.

My family has gone to them for the past 10-15 years. Staff is very friendly and very professional. I was recommended to take my cat to them and based on certain needs some accommodation can be made. I recommend highly

I had taken my cat to an emergency pet hospital for a facial wound. He did not receive proper care at this facility. I took my kitty to Katella because he had surgery there the year before and he was treated with such care. Not only was he treated with the same great care, but the vet found a second wound that the emergency vet failed to treat. The staff is friendly and caring. The vet was very caring and knowledgeable. I can't thank them enough for everything they did for my baby.

My English bulldog needed to go to the vet ASAP, I called around to several places and could not get in. I went online and Katella clinic came up, they got me in within two hours. The doctor and the staff are amazing!

It's a shame that I can't even order a flea pill for my dog unless I have an another office visit. They have a policy that the dog must be seen yearly in order to re-order the pills. The flea pill is $66 but they want another $49 just for an office visit and my dog is perfectly fine and just needs his pill. I can't afford to pay for both and my dog needs his pill. But they refused unless I bring him in for an office visit it's ridiculous. It's all about the money.

We took both our cats here when they needed spaying, and we are always stressed out because we know the cats are having a horrible time wherever they go. The staff was very reassuring that they would take care of our cats, and when I watched them it seemed like they genuinely cared for all the animals they were taking care of. Both procedures went just fine, both cats are healthy and for continued medical advice and help we will look to katella animal clinic in the future. We are also very happy about their fair pricing. Recommend. Five stars for you and your woof or meow

My cats are well cared for by the staff. I especially try to have dental cleaning done. I just have to remember to nab my cats before I get the cat carriers ready. As soon as they saw the carriers, both cats hid, & it took us about 1/2 hour to find them. I take this to imply the cats aren't as appreciative as I am of Katella Animal Clinic.

This is our first experience here with Katella Animal Clinic. We knew our Boba, the chihuahua, had some dental issues so we sought care here. Initial visit determined Boba needed dental cleaning and possible teeth removal. In addition, based on the blood test results, Boba is suspected to have some kidney concerns. Dr and staff educated us on the results and let us know about preventable treatment options.

We scheduled Boba for her dental cleaning after she cleared the initial exam. Easy drop off for treatment. Treatment was completed. We picked up Boba and discuss the service charges. Although there were some concerns with the bill, they worked with us and we were able to resolved the service charges. Also, they went above and beyond by trimming Boba's nails. Appreciate that. We will be taking Boba back for urine testing to address the kidney concerns. Thanks again Katella Animal Clinic Dr. Kim and stafff.

GREATEST VET I HAVE EVER BEEN TO! Mind you, I have been to several other places in the Orange County area and no one beats Katella Animal Clinic's kindness, passion, and love for animals. All the staff is super kind to me and my cats. I am always welcomed and cared for. They always try to accommodate my pets whether it's to see the doctor, to do grooming, etc.

I REALLY appreciate how kind they are to my two kitties. Their prices are unbeatable! Last week I had brought in my cats for a dental cleaning. The receptionists were kind and respectful to my questions. They reassured me that my cats would be fine. A couple hours later I got a call from the doctor and was super pleased with his patience with me. He explained that he had extracted a couple teeth and that they would be going home with some pain management and antibiotics.

I came to pick them up and the same receptionist was there and explained everything to me once again. My cats had beautiful teeth! Very very good job by the clinic! My cats were perfectly fine after and better than ever! Not only are they kind to my pets but they also have big hearts for rescued animals. I had recently chimed in on a conversation at the clinic and found out that they deal with several rescues for cats and dogs!

One of the transporters was saying that several rescued pets come from the shelter and they are transformed completely after they come to Katella Animal Clinic. The rescued pets are taken care from A to Z. It is amazing to see that there are still good people out there and Katella Animal Clinic definitely has them! Super proud to call them my FAMILY before VET!

Please Do Not Take YOUR PET HERE
I did a working interview at this place several years ago (didnt take the job based on pay rate) and gave them a call since my normal vet is out til the 16th. Absolutely shameful. Took my dog in with bloodwork, xray and an urine analysis from another vet not even 24 hours from one another my dog is DEAD after 10 years of COMPANIONSHIP

Dr. Saleeb/ Eva said the bloodwork showed on the high side regarding liver and highly suggested both a liver medication & another type of antiobiotic because the one prescribed less than 24 hours ago wasn't strong enough.

They also said my dog WAS strong enough to withstand surgery and said it was a good idea to high risk sedate my 10 year old pug to remove to kidney stones that had previously blocked his urination...that it would be okay, they had done this SO many times before..i had to sign to waivers one because he was old and another because of his breed which is a Pug

So EVA hops on the phone and has to schedule the surgery with another doctor because Dr. Salleeb doesn't know how to do the procedure.

Dr. Salleeb verbally told me in the office on Friday evening that he wouldn't be able to do it because the dog wouldn't have enough recoup time on Saturday that it would have to be Monday.

Super confusing experience from start to finish.

EVA wanted to board my dog overnight which is unnecessary considering there's NO ONE there to watch or tend to the animals. (Really bc they wanted that $$$$)

She told me because of his age they would start the IV first thing in the a.m. etc. I called at 8:30 a.m. Saturday morning to see if Iv fluid had been started. PER EVA it had not been started and would tentatively be started within the next 30 minutes being 9oclock.

Not sure why my dog needed to be boarded over night when no one is there and fluids weren't started as previously discussed.

TRUTHFULLY they ran my card for the procedure in full that evening over the phone. I was there for 3 hours discussing in circles with Dr. Saleeb and EVA. They were suppose to give my dog his liver medication and other medication which they profusely advised me getting for him.

Got home and noticed after I picked Bruno up neither package had been opened and neither medication had been administered even though they were SO adamant about his liver function.

They wanted me to leave my dog over night in a metal cage and act like they were doing me a favor by boarding him overnight.

*****EVA advised me the clinic would be charged if I didn't show the next day for surgery*****

EVA gave zero discharge instructions but managed to charge me 93 dollars worth of dog food for my dog that is now DEAD..AND overcharged me for it.

They also gave him a bath and trimmed his nails and charged me for it.. This place is DEADLY STAY AWAY

Save your MONEY & yourself some HEARTACHE

I'm more than happy to attach invoices since that's the only paperwork I got from the high risk procedure

EVA also advised to take my dog to hospital or home my call

If you love your pet you'll go to someone who does too..this place DOES NOT CARE

Our normal healthy dog passed away after one night boarding at the clinic. While we're still waiting to test his blood to check for anything suspicious, the fact is that only the vet tech (I believe his name was as Danny) was helpful. He was empathetic, and very helpful and caring. The nurse or whoever she was seemed to think I was being unreasonable about being upset about not only a normal dog dying suddenly while in their care, but also because I was angry that she seemed to think "I don't know, maybe it was just god" was an acceptable answer.

Her only concern seemed to be trying to make sure that they looked as innocent as possible - calling my dog "frail" (he wasn't), and referring to him as the "old German Shepherd" and saying she hadn't seen shepherds live past 14 - my dog was only 8. Whether they were negligent or not (we're still waiting to see), she was terrible, and the fact remains that my dog died overnight while in their care. I wouldn't recommend this place to anyone.

The staff was very nice; however the doctors were very negligent of my dog's care. He was supposedly was diagnosed with Kidney failure, and within 2.5 days his blood work found no source of poison or illness. He had two x-rays and not once did a doctor call me regarding their findings, he was hospitalized for two days and for TWO WEEKS he received medication and would not eat.

By the eigth day I met wtih Dr Saleeb whom came across arrogant stating he had decided what treatment my dog should have, and within the 5 minutes we spoke he asked me three times "how old is baby?" (That is not my dog's name and and did you hear me when I responded to your question the first two times?) He sent me home with another $155 dollars of medication to help him eat, which made his situation worse.

After spending over $1200.00 I decided to take him to another hospital. At the Garden Grove Dog & Cat hospital they took an X-ray in which they discovered it was a fruit pit that was lodged in his intestine, blood work was received within two hours and he went into surgery by that afternoon. My dog was only hospitalized for two days and is now FINALLY recovering at home. I ended up paying less at Garden Grove Dog & Cat Hospital than Katella Anaheim Clinic. KATELLA ANIMAL CLINIC PUT MY DOG'S LIFE IN JEOPARDY

We have boarded our two dogs in the past at this clinic and we were satisfied. However this past week we boarded them for 5 days and the day we picked up our dogs our smallest one started wheezing and coughing in the car. We thought it was just a fluke and went home, but it got worst over the weekend and Tuesday morning he started to vomit. We called this clinic to find out what happened while he was there and spoke to Eva the manager said he was fine when he was there but to bring him back so they could check him, the only problem is they are a 45 minute drive away and we couldn't get off work early enough to make it and honestly I wasn't comfortable taking him there so we took him to a vet that he has been to before that is more local to us.

They examined him and said he had a 104 fever and was very dehydrated and was diagnosed with bronchial pneumonia. I couldn't believe it, he was fine when we dropped him off at the Katella kennel and he came back deathly ill. We were given two antibiotics, they had to put him on a iv and we are praying he recovers. I spoke back with Eva and they are denying any responsibility for our dog getting sick.

How else would this have happened. He was there for 5 days....then all of sudden he has a virus? Eva kept denying he got sick there and said he probably got it from us...she also said that no other dogs were sick but that doesn't mean a dog can't be a carrier of the virus. She also said we should have brought our dog to them first and they would have not charged us as much and would have just done a exam and given medication.

She said xrays are not needed it is just a way for a vet to make money. Really??? How would you know what to treat if you don't know what it is? The vet that treated our dog agreed that logically he did get sick there cause it takes 5-7 days for the illness to expose itself... We dropped him off Monday, picked him up Saturday, was at the vet on Tuesday.

But now it's our word against theirs. We paid close to $300 for the Katella kennel and $400 for medical treatment all in one week. I am so upset with the Katella Clinic...I am going to call them again today to plead my case but I cannot trust them anymore I will never take my dogs to them again. I would rather pay the higher price at a Petsmart than Katella again. You do get what you pay for.