Metzler Veterinary Hospital

This place is by far THE WORST. If I could give NO STARS I would. I dont usually give reviews but the way this place made me feel because I didn't have $400 to pay for antibiotics and an allergy shot. The vet kept saying well do you even want to fix your dog, nothing else will but what we have. The antibiotics they prescribed were over $90 I found them on chewy for $14 when I called them back to let them know they were rude and angry saying they dont see how it's so cheap there and that theirs were better. (Same brand same amount) they also said they dont like dealing with people who do their OWN vaccines.

Which I have always done for my animals. I didn't tell them but I worked for vets my whole life. So I'm quite capable of doing them myself a d saving hundreds. The staff is RUDE and so very disrespectful. The girl at the fro t hung up on my multiple times on different days. They also charged for things I did not agree on doing when I had told them upfront before you do anything please let me know what it is your going to do and let me know the cost. THIS PLACE IS ALL ABOUT THE MONEY AND NOT THE CAR OF YOUR PET.

I've been going to Metzler Veterinary for over 10 years and they've always been great, but today, they went above and beyond to get my dog in immediately. Craig was so helpful and nice. Thank you so much for making Rusty feel better!

Not a good visit. We took our small dog to the clinic due to a chronic cough. She also needed vaccines and new meds. I felt that the attitudes of the people upfront were not in line with their fees. The prices seemed high comparably. Not very friendly upfront. The two things that got me was that the cough wasn't really addressed enough. No one called to see how she was doing the next day.

And she doesn't seem better. So we are looking for another vet to take her to. Also the costs of their meds are extremely high. Like by 50%. I actually found Trifexis for 100.00 locally where their's were 156.00. Steep. Very steep. Glad I didn't fall for it. Not impressed at all. Will try somewhere else and so should YOU. For the money they charge they should care more about their clients.

Just my humble opinion. Updated: 09/07/2018 - Had to take my dog to Dunedin Animal Medical Center due to the cough increasing. They were awesome. Found the problem after taking a X-ray. Treatment plan offered was excellent and within an excellent cost basis. Called me today to see how Sugar is doing. All in all this is what a vet clinic should do. It is everything Metzler did not do. FYI -

The clinic is always neat, clean and calm! My pets can begin their appointments with less stress due to the roomy waiting area and ability to be comfortable in their own space without other pets all around them. The staff is friendly and the Drs. take true interest in my pets. I am very pleased with this practice.

I feel compelled to share an experience my dog and I had at an appt at this clinic on 2/23/2022. I had requested an appt specifically with Dr. Metzler. I have since found out he has sold the business and apparently is not seeing patients. I advised the staff that my pup has fear aggression and to address him carefully. We went into an exam room and were seen by a temporary employee, I was told.

Upon entering the room the first thing she did was stare him down. My pup lunged at her (14lbs) but I was able to control the situation. She put a muzzle on him and did a brief exam while he was "freaking" out. After the exam she adamantly told me to return my pup to the rescue that my "health and well being were on the line". She also said there was something wrong with my pups brain and it could not be fixed. she then offered me a dog she has and said it would be a good match.

This comment and her suggestions were extremely upsetting to me. I left the exam room with my pup crying and extremely upset. Yesterday I went to pick up a medication she had prescribed and a paper prescription for heart worm medicine. I met with a man who said he was the manager and began to share my experience with him. He proceeded to call me a liar; that what I was saying was impossible and that I was defaming this person's name.

He very unprofessionally told me to leave, had his desk clerk void the sale of the medication and demanded I return the paper prescription. The desk clerk stood up to watch me look through my handbag and was pointing out possible papers it could be. At that point I was feeling very intimidated by the manager's behavior and the clerk's help. My advice is to choose very carefully where you take your loved ones, some are just terrible. I have left out their names for fear of repercussions

First visit was great, however, they never answer the phone! We had a true serious emergency with our pet, my husband and I both called about 15 times each, during work there hours and as usual kept getting a voicemail. Thankfully, we found another vet, that got us in same day and thankfully started treatment and follow up appointments.

In the past I had a rabbit that I was holding onto because a guy that I did not know came to me and asked me if I would watch his rabbit because he had bleeding on the brain and he didn't know if he was going to live or not so we took the rabbit in. Then We took Bodie to this animal Hospital out here in Countryside and they were very polite we were seeing right away and his rabbit got shot which were cheap I thought that it was going to be expensive but no. we also found out that Bodie is a girl we didn't want to change her name so we just kept it the way it was. 5 years later after not knowing what had happened I found out that the guy had lived.

He didn't know if I still had the rabbit he thought that I gave her away I told him that I kept onto the rabbit and he asked if he can have Bodie back. Of course I gave Bodie back. Because that's the rabbit Daddy. We were just holding on to the rabbit waiting for the day for them to be reunited. But this veterinarian is a really great place to go to and now we have our own pet that we have adopted and there is no other veterinarian I would want to go to other than this one.

Dr. Metzler and his staff are the best! Quick to get you in in an emergency and always friendly and courteous. Prices are fair not crazy. Harley and Conar recieve t 5 star care here!

The best veterinary office we have ever been to. They really care about your pet and their health. They are not trying to get you in and out for a dollar. I would recommend Metzler for all your pet needs.

I always thought the best of Dr Metzler Veterinary Hospital, my Mia had mouth work 6 days ago, suddenly she started do decline for the worst. I call who I thought was her Dr for the last 7 years I explained the symptoms: Mia is no eating, drinking, unstoppable vomiting, no walking and a change in her body movements and their answer was the Metzler is off and The Dr here advised to take her to emergency clinic.

They have 2 staff sick and due to COVID some Dr's are not taken appointments. Any way s/s are after 7 days of the dental work, that answer was zero sympathetic. Even I know what Clindamycin antibiotic can due to a dog I believe their answer was inhumane and uncaring, this is second time I had issues when Dr Metzler is not around. If something bad happens to my Mia is up to them.

My dog ate some toxic berries. My dog has been under their care so I called them plus they are a hospital. They referred me to the ASPCA hotline ($75 fee). The receptionist took a few minutes to find the hotline number and I when I told her I was disappointed that they were referring me and didn't even have the phone number handy she told me I was rude and needed to be more patient. I will be looking for another vet.

We've been taking our two dogs to Dr. Metzler's office for about two years. A tumor was examined in her bladder two years ago by a vet at the practice, who has since left Metzler's practice for unknown reasons. Six months ago, we took her to see Metzler for a follow up and UTI. Dr. Metzler was totally unaware of her tumor despite having her records with him.

When he was told of the tumor he blamed the departed vet for writing the notes in the wrong place. Not good but forgivable, mistakes happen and he has plenty of other clients. On September 27th, we called Dr Metzler's office to schedule an appointment for our dog with the tumor. The practice phone was not answered and the message said they're closed and if needed call a 24 hr emergency hospital, otherwise leave a message.

No date nor time frame was indicated on the recording. Their website stated their hours and that they were open. I kept calling with no success, leaving messages. Needless to say I still have not heard back from their office, five days and counting. We switched to another vet to treat our dog. The new vet has been calling to get her records since as well with no success, same vague recording.

My dog died a couple of days later, Thursday. Not going to blame Dr Metzler for her death necessarily, but he sure didn't make her last couple of days any better. We try to be reasonable and understanding, but there is no excuse for not updating the recording with when the doctor will return. And the bigger sin is not returning a phone call. To us that truly shows the lack of professionalism and caring for his clients.

Very friendly and helpful staff. They got our cat feeling good again and trimmed his nails!

Top notch.friendly employees. Dr. Metzler and his other Dr's there spend time talking with me and addressing all my concerns.

Dr. Bliss was wonderful and very caring! Best part not only could I go in with her but we got put in a clean, closed room, right away. Everyone had masks on and Kiya, our dog, left feeling comfortable and not like I abandoned her when she needed me the most.

Coming back to write a detailed review. This place is great, bottom line. We have previously taken our pug to the banfield at pet smart and just weren't impressed. The staff at Metzler's are always nice and helpful. They boarded our pug in fall of 2020 for 2 nights and now ever since that she gets excited and runs in willingly with them. If she approves, I approve

They are quite helpful. Taking precautions and coming out to your vehicle to get the pets. The doctors have even come out to discuss if there were questions or concerns. Love them!

I took our 6 week old Kittens there this morning for their first visit and the staff was amazing. our family has used Dr. Metzler in the past when our dog was alive. Always caring and loving service.

Dr. Metzler has been taking care of my dogs one for five years now and the little guy Charlie for two almost now. My big guy Ray had seizures every time we would try to take him to office, finally Dr. Metzler said no more I will come to you, he has since then been few years now so we no longer have the worry of problems with Ray. Two years ago I got Charlie, he has made a couple visits to the office but most of the time when Dr. is here for Ray he will tend to Charlie as well.

He has been a blessing to these dogs and myself, I no longer have to stress which means in the words of Caesar I also do not stress my dogs out. I tell him every time he leaves the house I thank God for what he does......Dr. Metzler YOU ROCK,

I have no words for Dr. Metzler. They are AWESOME people. They made my sad experience very smooth. They are always with you. They taking care of your animal as their animal. Thank so much everything that you did for Buc.

Outstanding practice. I had to put my beloved Jack down last Friday. Dr. Metzler & his staff were the most gracious and compassionate people I have ever come across. They explained everything and were there for us, but they also gave us as much alone time as we needed with our Jack. Everything was handled with such care. Thank you for making a heartbreaking time a little easier to bear.

I love staying at Metzler Veterinary Hospital. My friend Ashley and the other staff members take good care of me. Highly recommend!!! The doctor also gives me health check ups and any shots I need. My mom and dad are very happy to have found Metzler Veterinary Hospital.

Dr. Metzler and his staff are the most caring and kind caregivers! I have total faith in them when I bring my beloved German Shepherd for his yearly visits and sick visits. I also have total peace of mind when I board him there when I go on trips. Wonderful place with a great and competent staff!