Dove Lewis Emergency Animal

I am beyond grateful for the care and coordination at DoveLewis. I especially appreciated their calm and consistent communication. I felt confident that my cat was cared for and safe. They run an amazingly smooth operation! Thank You for taking such good care of Strong Fox!

My sweet, perfect boy (Poe) came in Saturday night in extremely rough shape. Cost was a factor for me. The doctors and team did everything they could to keep cost down while making sure my boy was safe and cared for. He has since recovered and has the all-clear from our regular veterinarian. I just lost my other dog of 13 years 2 weeks ago, so I am forever grateful to the DLEAH team for saving my perfect man.

I took my cat Bunnie-Lou here 3 years ago & was EXTREMELY greatful as they gave her great care & used the dove lewis fund to pay $700 for my cats leg infection & my cat is the most important thing in the world to me. She's at my hip 18/7 for the last 7 years & if something happened to her I seriously would lose my mind. I'd sell a kidney for her survival if I needed to.

However my 1 negative was when I said that the wound occurred 24-34 hours ago & she said that wasn't possible. I told her the truth. The day prior my cat went outside around 4:00pm & didn't come home until 12:00am which was unusual. She came home with a limp & I took her in the next evening around 1:00am after I found somewhere that helps low income pet owners after taking her to 2 places prior.

So 32 hours MAX. AND the vet also said it's not possible the wound happened by something outdoors because the cut was too fine & the accusatory way this was said to me during such a high stress & emotional time brought me to tears. So Did I like that particular veterinarian? Not really.but I try to give people benefit of the doubt & hope she was just looking out for my baby.

Do I like the Dove Lewis animal hospital? DEFINITELY. I love them. Did I like the 2nd vet that removed her drain? Very much. Did I like the receptionist? Especially yes, she was so sweet. I owe them my life & would like to start donating to the fund anytime I can.

I honestly believe had my dog gone anywhere but Dove Lewis she would not have survived. After ingesting almost 4/5 times her lethal dose of medication, Dove monitored her diligently and gave her all the necessary life support to pull through. Thank you to everyone at Dove, from receptionist to assistants, techs, and doctors! I know even if Nike had not made it, DoveLewis would have done everything in their power to give her a fighting chance, and that in itself is priceless. Thank you again for saving my pup!

I've been taking my dog to DoveLewis' Specialty Department for the better part of two years now. Before, we were on a never ending cycle of sickness and flair ups followed by brief intermissions with other specialty hospitals. When I went to DoveLewis I found that the internal medicine staff was very attentive and actually takes the time to listen. For the passed two years of treatment, we've enjoyed longer bouts of wellness than before. I'm forever grateful for them and everything they have done for my dog. Thank you.

Let me start off by saying something that I feel like a lot of people need to hear. The hard fact is that we all believe our pet is the most important. It is a hard reality to have to wait, for any amount of time, for our pets to be seen because our pet is our baby. We want what's best for them and we want them taken care of immediately. DoveLewis is a hospital to animals like a normal ER is to humans.

If you're bringing your pet here, usually it's because there is something very wrong. They take all the information you give them and determine the most immediate care needed, in order. It doesn't matter what time you get there. Even if the person next to you just showed up after you've been there for 3 hours. If their needs are more urgent than yours, they will go first.

With saying that, I understand this process. There aren't enough Vets and there are more pets now than ever due to covid and more people being home and having more pets. DoveLewis absolutely saved my baby girl, Toad. She had surgery that ended up with 4 extractions at her normal vet. The next day I noticed her head was crackling and felt strange. Later I noticed her whole body was like a balloon.

I tried calling several hospitals all around the state and everyone was at full capacity. Called my regular vet back and they took her in when no one else could. They helped for 3 days, but ultimately didn't have the tools and referred me to DoveLewis. Toad ended up having subcutaneous emphysema. There was a possible tear in her trachea that was leaking air under her skin.

This is very uncommon and most places don't have the means to handle something of this level. DoveLewis is 1 of 40 vet hospitals in the US that could help her, and they did! Not only were they extremely communicative by giving me updates 3 times a day, they sent me a photo of her every day in an email so I could see her since we can't visit them. They treated her with the best care, didn't try to do anything extra and made sure she was comfortable.

I was a wreck from worrying about Toad, but they put me at ease and I felt as comfortable as I possibly could in this situation. I am so thankful to my regular vet for referring us, but also extremely thankful for DoveLewis. Thank you for everything your team does. Toad is home now, with a long road still to travel. We are on the right path though. I would recommend them and would absolutely come back if we needed to. Lots of love from us.

We took my boyfriend and i's hamster in on 12/29/21 because we noticed he had a major lump on his arm and we wanted to get him some help because he was just a tiny little thing and we loved him so so much. We get in at 11am, a doctor looks at him 10-15 minutes later, and then we're in the exam room where we're told we can either try medicine for the inflammation for $30-$45 or we can pay up to $600 for just an X-ray (on top of the $125 physical examination, not including any medicine or surgery that might have to be done) We choose the medicine because we don't have that kind of money.

We split the $148 between us and we get told around 1pm that our hamster is going to be discharged in a little. Well we sat there till 8:30pm waiting to just get our hamster back and the staff was very rude when we would ask every 2 hours where our hamster was. They told us that he would be out soon when we had already been waiting since 11am. We finally got our hamster back (note they never gave him any water so he went 10+ hours without water when he was drinking more than he was) and we gave him the medicine like instructed when we got home only to find out the medicine causes gastrointestinal issues and loss of appetite and he died right in my hands 15 minutes ago.

We were never informed of any instructions, no one went over the discharge papers with us (like they said they would do), they just handed us our hamster, said "have a good night" and walked away to the back. Be weary of this place. The environment is horrible, they had dying animals sitting in their lobby and they were doing absolutely nothing about it. This place does not care at all. Thanks Dove Lewis, for killing my hamster. I miss him every second.

We brought in our 9 week old rabbit because he had been not eating and lethargic for several hours, which is critical for rabbits. We were doing all the necessary care for the situation and decided we needed more diagnostics and took him here. We were given a priority rating and told it would be an hour. 4 hours later we told them the rabbit needed critical care and he was showing signs of further decline and needed to be seen.

They took him back behind the door. Another 4 hours and finally a doctor sees him, going on 9 hours without care that we could have given if we had been informed that it could be 9 hours. 1 hour after the doctor ordered an xray we get the call that our baby bunny has gone into cardiac arrest and passed away. Post mortem x-ray showed it was gas. Had we been able to continue to care for him we could have likely kept our sweet baby bunny alive.

To make it worse, both the doctor and the front desk told us the $2,000 deposit we made for a 24 hour possible stay would be fully refunded and there would be no charge. They went ahead and settled the full $2,000. Then when I called to get it taken care of they only refunded $1,500. So, we paid $500 for them to prevent us from giving our pet the care it needed and allowing it to die of gas.

My wife worked as a vet tech for 15 years and we're both simply appalled at what we observed and experienced. I'm sure the doctors are good, but the way this place is operating is beyond my ability to fully express. We will miss our sweet little boy.

Had an emergency with our little puppy. Couldn't stop the bleeding at home. This was the only clinic that was open during snow day! They took us in pretty fast too despite the lobby being full. The doctor was so sweet and calmed us down let us know that our little puppy was doing good and getting lots of attention. The whole process took about 5 hours.

Whole staff is really nice and polite. Don't wish for anyone to go through any difficulties with their furry family members, but if something does happen this is the place to GO! Thank you everyone for a great care!

We brought our pup in for excessive lethargy, drooling, and dry heaving after she had some mis-adventures in the snow. We had to wait a couple hours for her to be seen, but once they did an initial assessment in the waiting room they rushed her back and made sure that she wasn't critically ill. The vet who saw her, Josh, explained what he thought could be her issues in a really accessible and clear way, and made sure that she was well taken care of and that all the appropriate tests and x-rays were ordered.

We were really really pleased with our experience, despite the lower than normal staffing due to concerns about the roads. Our dog really doesn't like going to her normal vet, but I think she was happy to have someone take care of her and figure out what was going on. When we picked her up, she wanted to go and get scratches from anyone who would pet her before we took her home. Really thankful our girl had such a positive experience.

The veterinary professionals at Dove Lewis saved my puppy's life and I will forever be grateful. He was diagnosed with IMHA at six months old and was close to death when I brought him in. He had three blood transfusions and was hospitalized for six days. His level of care was exceptional, as was communication from the doctor. The prognosis for his condition was a grim one, but seven months later he is in remission. Doctors at Dove Lewis have continued since May to monitor, test, and oversee meds and treatment.

They have never done an unnecessary procedure and have been transparent throughout. They were honest upfront about the expense involved but thankfully we have pet insurance. I would encourage any pet owner to have health insurance for their pet. They are a member of your family! Yes, the bills at Dove Lewis were hefty, but not unreasonable considering the knowledge of the team and the level of care. That level of expertise doesn't come cheap anywhere, in any profession. I have nothing but love for this emergency animal hospital.

The staff at DoveLewis are incredibly kind, patient, and compassionate. When COVID-19 made it impossible to bring my sick rabbit into her regular veterinarian for care (it was a three week wait for an appointment!), we came into DoveLewis where they took great care of us. Yes - the wait can be long right now - especially if your pet isn't critical. I am so grateful that DoveLewis is open and able to see exotic pets during the pandemic. Thank you for taking such good care of us!

We had our first cardiologist appointment for our little cat at Dove Lewis and they exceeded our expectations. I was nervous about the noise because it is an emergency clinic, but the cardiology department is on a separate floor. Their waiting area was very quiet and calm. The front staff were awesome, they all seemed to be in a good mood. The assistant was attentive and made me feel at ease when she took our girl for her exam. Dr. Reynolds is amazing. She is knowledgeable, personable, and I felt like she really understood my concerns.

Pets become part of a family very quickly! They become our best and truest friends! For this very reason, finding the right hospital when you need one is a huge blessing! Last week we needed one quickly and found DoveLewis! Farrah went quickly from happy, excited about meal times to a quiet, not able to keep food down pup. It turned out to be very serious with surgery needed that day!

The Docs and Staff at DoveLewis were amazing in every way. Our doctors kept us informed by email and phone every day. They did not sugar coat anything but stayed positive and assured us Farrah was getting the best care! This type of dedicated care helped us sleep at night and deal with the quietness in the house. Her surgery was successful and she is getting better every day THANKS TO DoveLewis!

Monday night our 12 week old Chocolate Lab "Loki" started vomiting every 10 minutes non stop. We thought maybe he swallowed a small part of a stick or something. We called Dove Lewis and was told to bring him in immediately. Upon arriving Aide was so warm and caring. She put us in a private room because he hasn't went through all of his shots. He was seen right away by a vet technician to make sure that he could at least breathe.

Unfortunately we did have to wait another 8 hours before we were seen again. Although it was frustrating we could see and here that this was one of there busiest nights of the year. That said everyone was nice and professional in the face of major stress. Dr. Earl was awesome. Very informative and direct. She and Birdie stayed in communication throughout the day and kept me from losing my mind.

In the end Dr. Earl and her team removed a 11 inch stick from our 12 week old puppy. How he managed such a large stick is a mystery. The fact that they got it out without damaging our dog was amazing. My puppy would not be here if not for Dove Lewis and Dr. Earl. Thank you so much for getting Loki back to us safe. We would recommend Dove Lewis to anyone.