O'Neill Kathryn K

I am very impressed. Our cat Stella broke a tooth and the emergency vet on White Spruce doesn't do dental work, and the other emergency vet was booked and the other places we tried were closed for the day. She was acting normal and eating and all so we waited till this morning and called Irondequoit Animal Hospital which is our regular vet clinic and Dr. Straka squeezed her in first thing this morning.

We are so appreciative to her and her staff for taking her in so quickly. We've been going there for over 25 years and are very pleased with the care and attention they have provided not only today but throughout the years. The tooth has been removed and there is no infection so we are quite relieved and so pleased Dr. Straka and the staff there were willing to accommodate Stella right away.

Irondequoit Animal Hospital is the worst place ever to take your animals. They don't care about them (they care for them), huge difference. they only want the almighty dollar. I have seen this years ago so I stopped going there, forward ahead to now. I called them today to make an appointment (because they are only a couple of miles away) to put my dog of 12.5 years down so he would not suffer.

They told me that being I had not been there in over 3 years that I would have to make an appointment for a physical before they would put him down. They just want the money for an extra office visit! These people are sick and heartless, they discuss me! They should not be in business and lose any state licenses that they have.

Very friendly and knowledgeable staff and doctors! Dr B took the time to address everyone of my concerns in detail. I left knowing my dogs are in good hands. Wait times and pricing are VERY reasonable.

We have been taking our pets here for years. Great staff and doctors! Recently we had to put our cat down and they were very caring in the situation. Highly recommend them!

Irondeqouit Animal Hospital staff has been taking care of our pets for many many years. They are understanding and compassionate with the pets and their owners. During these hard covid times the hospital has been fortunate to have vets from other locations assist them on occasion. Thank you to those people also, for being there to take care of our dog.

Dr. Bunkin Berg is amazing! We drive about an hour to see her because she is that amazing! I reached out with a question about my pup and his ears. She reached out to me by phone and even stayed later than she was going to do that she could see my pup before her absence. She is hands down top notch. She truly cares about our pets. I would drive a million miles to keep her as our vet!

I have never had a problem with Irondequoit in the past. The staff has always been caring and professional. However, lately, I can never get an appointment for my cats. I have had to book their yearly, two months out, which is ridiculous. I have attempted to reach out for an answer, but I have yet to receive a response. This can't just be because of Covid, because even during the lockdown, I was able to get a reasonable appointment.

I have been bringing my dog here for 11 years and have also had a great experience. The doctors are all wonderful and even call after hours. Colleen at the front desk is by far the most friendly and helpful person ever. She has helped me numerous times in emergency situations with my dog and is always friendly and compassionate. Thank You!

Friendly and experienced support staff and amazing Doctors. Even during these adverse and difficult times. Hats off to these amazing people. I have been going there since 1978 and never had a problem.

After years of great service I was turned away for my pups boosters, we usually go every 3 years. I was told I am no longer a penitent and would need to find a new vet. It was honestly really sad and they didn't seem to care at all. I know most of the staff on a first name basis and they turned me away like it was nothing. We only come for boosters so I guess we have to find another vet because unless you come for more than that they will not hold you a place. Very upsetting to see a great vet turn into a money oriented operation.

We love taking our pups here. We trust that their needs are taken care of in the best way. Appointments are prompt, and staff is incredibly friendly.

Our dog gets medicated dog food that must be authorized by Vet who has told me she'd be on this food for life. So it's really concerning knowing this, that they would deny an authorization to get that food! Even Chewy.com who fills the order finds this unacceptable; she's been on this food for a few years now-so what's the problem? These are tough times & I don't need to spend money at a Vet just to be told my dog is healthy.

But now that Irondequoit Animal Hospital has denied her medicated dog food, she may now experience discomfort thanks to THEM. This is a HUGE RED FLAG. I don't agree with these practices and no one should! We're looking for a new Vet who aren't affiliated with these people.

Always helpful, takes full info for a diagnosis, and they listen. Very caring and professional. Always happy with the compassionate service and demeanor.

Years ago when I would go here it felt like going to Jiffy Lube with all the add ons they pushed. That isn't the case anymore. Good doctors and good staff, no high pressure sales tactic. Happy to take my dogs and cat here.

The staff are all so friendly and sweet. They take such good care of my dogs. My dogs see Dr. Bunkenburg and when we had to say goodbye to one of our pups, she was the most compassionate and loving. Made the whole terrible process easier. So thankful for this place and recommend them highly

Even with all the back up in getting appointments, the staff and Dr. Straka were able to get my dog and cat in. I've been at this vet and with Dr. Straka for 20 years or more. I love the staff and Dr. Straka is very caring and comforting. I've never had a bad experience, even when I had to put my Zoe down. I wouldn't go anywhere else.