Lake Howell Animal Clinic - Melissa Perez

Dr. Perez and her staff are awesome. It was our first visit with a brand new puppy and she made us feel very welcomed and comfortable while answering all of our questions plus more. She was easy to talk with and was very knowledgeable and caring. Her staff, Sam and Sky were friendly and helpful and showed our puppy sweet affection. I highly recommend this clinic if you want a small, personalized clinic with an amazing doctor and kind staff.

I won't be going back. Pizza was mediocre, wine is way over priced, and what they are calling zeppolies are just tiny pieces of pizza dough sprinkled with powdered sugar ($15). The bolognese was excellent but the rest of the experience just wasn't good enough for me to return.

Horrible clinic, made an appointment for my pet and they cancelled my appointment, staff texted me in a very unprofessional manner mistaking me for someone else, stating I've been there before and that they would not take me again. this is my first pet and first time attempting to establish here. they took a $60 deposit from me, and I have yet to receive it back. for a service I NEVER RECEIVED!, i emailed, and called and left a voicemail, NO Response and finally when i was able to book an appointment they cancelled it, this clinic clearly lacks common sense and manners.

I rather have my pet be seen by another clinic if this is how they treat new customers, i cant imagine how they would treat my pet behind closed doors! Their staff kept texting me instead of simply calling me, going back and forth with someone is very unprofessional especially when clinic was in the wrong. They were very quick to steal my money and not return it. would not recommend this place to anyone!

EDITED! THIS DOCTOR IS TERRIBLE! I will leave my original comment: The doctor is amazing but it seems the rest of the staff isn't as attentive. I had been waiting for weeks to get a lab result only to find they had gotten the results already but decided to not call me because it was good news several messages went in responded to, I was also told they were unable to use certain pet pharmacy that I had already used before and already purchased the meds from simply because their fax machine was down.

Very unprofessional. But again, Dr Diaz is a very good doctor, your pet is in good hands but I like a more attentive team so they lost my business for now I'd like to edit this by saying DO NOT GO TO DR. DIAZ. I went to Luv N Care animal hospital and they found several BASIC deficiencies in my cats health. When I took my cat to Dr. Diaz, she said my cat was perfect and nothing was wrong.

The first visit to luv n care and they found bad teeth and a tumor on her tongue! Had Dr. Diaz done her job she would've seen this and we could've caught it early NOW MY CAT IS DYING BECAUSE DR. DIAZ DID NOT PREFORM MINIMAL BASIC CHECKS during my cats exam. Now I have to say goodbye to put my cat to sleep, a cat that was 5 years old and had full life ahead of her! DONT TAKE YOUR PET TO DR. DIAZ! STAY AWAY FROM LAKE HOWELL ANIMAL CLINIC

I have been coming to this vet for years. I love Dr. P! She has been so helpful in my pet's many unusual ways of being unhealthy. She is able to work us in for emergencies and help us understand the best care for our animals. The staff help me to get in and out of the building which is a huge help with my spinal injuries. They are an extension of our family and offer great service for great pricing. I would highly recommend!

This is by far the best exotic vet I've ever visited. Dr. Diaz was absolutely amazing with my Tegu. I drove over an hour because my poor boy broke two legs. The other vet I visited just charged 400 bucks and didn't even secure the limb (also missed a broken bone) they were more than accommodating, Super friendly and the doctor was so caring and so interested in my animal, I felt so at home. They even had the option to drop off my lizard overnight and they keep them in a temp controlled room for reptiles. I absolutely will never take my exotics to another vet.

Best vet clinic I've ever been to! I am only taking my pets (1 dog, 6 rats) here from now on. I've had experiences with multiple vets in the central Florida / greater Orlando area and Lake Howell Animal Clinic is the best one I've been to. I am extremely happy with the work they do and how much care and time they invest in each furry patient that they treat.

You can really tell they care about your pet and not only about the money coming in. Personally, I feel most comfortable taking all my girls here as I feel they actually want to help them and help them get better. For example, I recently brought in my rats, Silly and Nicole, for an URI and the doctor spent time asking my questions about my girls and making a chart so that I could better understand what was was happening to them and where / which rat their infection might have originated from.

I forgot to mention, the clinic is run by a husband and wife duo, where he does the exotic animals and she does the non-exotic ones. It works out great if you are a pet owner of multiple species. I used to take my dog to banfield as well as winter park animal hospital (Lee rd) and they were both expensive and too profit-driven for an animal hospital in my opinion.

I also gave taken my dogs to the 408 pet hospital and it was affordable, but I also felt as though they just wanted their patients to be in and out as quickly as possible. Ever since my friend-who goes to this clinic-recommended Lake Howell animal clinic to me, this is the only place I will trust to take care of my beloved pets. They really do want to help you and it is obvious by their fair prices and extreme hospitality.

Dr. Perez and the techs treated Milou so well! He didn't realize he was at the vet at all. Dr. Perez answered all my questions and explained everything about what could have been causing my dog's distress. The girls at the front were lovely and very attentive and caring. I recommend this place 100%. Milou recovered with the medicines prescribed. Thank you all!

Dr. Diaz and the assistant vets took great care of my bunnies. My new baby was missing a back leg and they did everything to help her. They understand that bunnies are just as valuable as any other pet. I am very grateful for everything they did to help her. She didn't make it but they were very supportive and did everything they could. My other bunny has also had care from them and they gave great advise and care.