COIT North Veterinary Hospital

They couldn't care less about their clients unless you're an old, white, upper middle class person. Anytime I asked for assistance on an order issue or otherwise I never get a response back. Awful, awful vet practice. If you want a great vet recommendation go to Parker Animal & Bird in Plano not far away.

Dr. Lovell has been our Vet for over 12 years and counting. He and his team are beyond professional & courteous and their love for animals is remarkable.

My dogs had been coming here for a long time. The service for the front desk is good sometimes depending on who the person is. I had an emergency for my dog and I called and they turned me away. The receptionist said I will have to go somewhere else because they were too busy to take me. Not an ounce of empathy in her tone. She also mentioned that they close soon and therefore will definitely not be able to see my dog.

I was expecting her to say that she will relay the info to my dogs doctor and she can give me a call when she has the chance. But I got NOTHING. My dog is a senior and had issues with her spine which was an emergency! Go here at your own risk. They obviously don't care about your beloved pet. I will never be back. 4 Yrs ago I wrote a 5 Star review well now it's down to 1.

They're prices aren't "competitive" by any means (kinda on the pricey side) but they're good. So if price isn't an issue, this is a great vet. But if you're on a fixed income, (like myself) unfortunately this is not you're vet. I have 3 dogs, they chewed their tails until they made sores on them, large bleeding sores.

For their treatment and meds it was $698.(that might not seem like a lot to some but for me, it's a lot) and they set up a treatment plan for allergy shots every 3 months (that's another $209). Have I been doing the shots? Yes! Yes, I have, I felt horrible that they caused those sores to themselves. Benadryl? they slept all day. So shots it is, until I find something more affordable.

You aren't going to find a better team. We have been going to Coit North for more than 10 years. Dr Lovell and his team are always so accommodating and so nice. I rescued a dog a few years ago who was terrified of vets (assuming a fair amount of abuse in his previous life and big scar on his leg). He literally runs into this place! He snuggles up to them.

That means the world to me that he is so comfortable there and knows he is being taken care of of. We have unfortunately had to have several dogs cross over the rainbow and they are so compassionate. We are patients for life!

Do not take your pets to Coit North Vet. My cat is very ill and possiblly at the end of his life and they don't have time to see him (even though they saw him 24 hours prior and know how dehydrated and in bad condition he is in) and they were refusing to give us his records with his lab work. When I told Emily we wanted all our cats paperwork and we were leaving Coit North for another vet she hung the phone and then refused to answer again.

My sister called back and Emily told her it would take a week to get the records because they are too busy. We went to the office and sat and waited. We got my sick baby's records. Now I will have to see how long it takes them to provide me with the records of my other cats. Supposedly they will call me tomorrow when they are ready. Apparently, you have to schedule 3 days out at a minimum when your fur baby will get sick and need immediate care. They only have time to give pets annual shots.

My cats have been patients of both Dr. Lovell and Dr. Pruitt and we love them both. Dr. Pruitt is going above and beyond to improve the quality of life for my cat, Lily who is 20 and has end stage kidney failure. She has done more for us than any other vet has and even called us personally to check on Lily. Even though my cat won't survive her illness, she has made Lily and us feel at ease and at peace. Bless Dr. Pruitt and her staff, she is the BEST vet in plano for cats, and I have been to a lot of other vets over the past 20 years, but she is the kindest, most knowledgeable and most professional doctor we have come by.

Very thorough and kind. Dr Lovell is extremely knowledgeable and Nuse Taylor is THE BEST

The doctors are very nice and capable. The staff is wonderful. However, they are quite expensive. Also, due to COVID, they only do curbside pickup to see your pets (pets go inside, you stay outside). I think this is quite over-the-top caution, given you can freely go in and out of every retail store, can see doctors, dentists and opthalmologists, can dine in restaurants, and so on.

Dr Lovell has been our vet for 10+ years. very kind & compassionate vet & staff. highly recommended!

HORRIBLE HORRIBLE PLACE. No help to anxious dogs and threatened to euthanize not once but twice. How can a vet hospital not handle a dog for a simple vaccine smh shouldn't be a hospital then

The folks at Coit North Vet are really wonderful. They provide excellent care and they are so kind and compassionate towards me and my dog. Both the vets, Dr. Pruitt and Dr. Lovell, are incredibly knowledgeable and sweet, and every nurse and receptionist has been lovely to work with. My poor dog has chronic GI issues and they always make time to see him when he has a flare-up, and I can tell that they are so good to him behind the scenes because he's never worried or scared to go in. They've gone above and beyond with helping us navigate our dog's health issues and I am so glad that we found them. I cannot reccomend them enough.

We've used Coit North Veterinary for nearly 20 years. Dr Lovell and his partner and staff are top notch doctors, surgeons, and nurses who love animals and have exceptional bedside talents. 5 stars

Very nice and professional, they worked well around this pandemic with curbside service. Treated my best friend with care. The Doctor let me know by phone after she saw Oscar all about his check up. All the Vet Techs were first class! Highly Recommended.

The best vet! doctors, nurses and staff are all great! very knowledge team, they really care about our dog. We are extremely pleased, highly recommended.

THE BEST VET IN THE PLANO AREA! THE SWEETEST STAFF AND THEY TRULY DO LOVE YOUR PETS! When I took my dog to this veterinary, I knew I finally found a place that loves the animals just as much as I do. I had an older dog that needed constant love and care. This place made me feel confident that he was treated with love. I can't tell you how many times my buddy pooped all over their building during his last couple months.

Not once did the staff make me feel guilty or more importantly make my buddy feel guilty. The staff understood that my buddy meant the world to me, and they were patient with me as I went thru the ups and downs of seeing your best friend's body slowly break down. I was the annoying customer that called almost every other day to see if there was anything else I could do to help my best friend.

They always were patient with me and always accommodated me. When my buddy passed, the staff even wrote a hand-written note to help me during the grieving process. I can honestly say that this office gave my buddy a few extra months that he wouldn't have had otherwise PLUS THEY LET ME KNOW THAT HE LIKELY ONLY HAD A FEW WEEKS LEFT WHICH ALLOWED ME SPEND EVERY SECOND OF HIS LAST WEEK WITH HIM. P.S. Do not go to the 24/7 emergency vets. they literally have no love for your pets.

Jess Lovell and the team at Coit North have always done a great job with our family pets over the years. Our dog, GiGi, and our cat, CiCi, get the best personalized care. The friendly staff at Coit North met us at the door with smiles and cared for our pets the entire time. GiGi stayed for a long weekend and they took great care of her. We love the team at Coit North and Dr. Lovell. We'll keep driving the extra miles to get the extra care.

I've been bringing my dogs here for 6 years and am always pleased. The staff are friendly and knowledgeable! I highly recommend Coit North Vet!

My dog Shiner and I love the practice. Always spick and span with a knowledgeable doctor and a kind and compassionate staff. I recently left Shiner with them while vacationing. This was his first time away from home and I was very nervous. Was thrilled to see him joyfully running around on my return. He was well taken care of. In fact pampered thoroughly. Thanks Dr. Lovell and his team!

I've brought my dog to Coit North for grooming and laser therapies, and love the staff here. I've been to a number of vets in the Plano/Dallas area, and my dog seems the least scared here. I wish I had found them before his sister passed away. I feel like she might have lived longer if I had. They are all so gentle and kind. They aren't his usual vet, but when I've asked their vets to check him up, they've been super informative and helpful. My only gripe is that they are a bit far from me, but they make it worth the drive.

We take both of our furbabies to Coit North. They are always so caring and treat our pets like they were their own. We also use their grooming services. They are all wonderful!

Wonderful and caring staff. Dr. Lovell is a truly gifted veterinarian who loves animals. They have been caring for our dog for years. We recently bought a puppy in Frisco and made the obligatory visit to their contracted Veterinarian in Frisco. The difference in attitude on the part of the veterinarian and staff was astounding. Suffice it to say that we appreciate Dr. Lovell and his caring Plano staff more than ever after our negative experience in Frisco.

To be honest, I forget now what originally drew me to bring my dogs here- but I am ever so glad that I did! Dr. Lovell and his staff are all very friendly and accommodating. You can really tell that they honestly LOVE animals. Its a relief know my pups are in good hands if I have to drop them off for any reason. Also, I love that the staff and Dr. Lovell tend to put everything in easy to understand terms and I have never experienced any sort of cost surprises- which is nice. These guys definitely care, and it shows!

I originally thought that this vet clinic was a great deal for our family as they offered life time shots in a package deal and seemed to be friendly enough. NOT SO MUCH! After using this vet for 3 years and continually asking myself why each bill was so expensive, I finally wised up and began calling other vets for apples to apples comparison quotes and found out the hard way that this vet clinic is overcharging 2x to 3x what other vets within a 5 mile radius are charging.

I confronted the vet to only be passively pushed towards a refund of the overpriced meds he prescribed during our most recent $350 visit. ( many more outrageous bills went unanswered). I would avoid this vet as fast as he avoided my in depth questions of his overpriced services!

We love Dr Lovell and his team! They are always friendly, spend plenty of time explaining recommendations, and sufficient time with our furry baby. Each team member we have interacted with has been thorough and kind. I HIGHLY recommend Dr Lovell if you are seeking a competent Veterinarian with exceptional customer service.

Aways a pleasure to see Dr Lovell and his friendly staff. The office is great and everyone is very caring and nice. They are always respectful and honest of my wishes as well as my 2 dogs health. I like doing business with "good people", those who are honest, forthright and have integrity for themselves plus show a true passion for what they do! This is the place to be and the excellent care they deliver is very much appreciated.

The team work from bottom top, front to back of the totem pole is an exquisite model that many other Vet offices out there should learn from! Thank you Coit North! 5 Stars all the way!