Royal Oaks Veterinary Hospital

They are wonderful and do a great job with my dogs. Their prices are on the higher side but I feel it is worth the attention and care my dogs receive. The Vet performed life-saving surgery on my Bella when she ate foam at my ex-husband's house. Every time they have needed specialized attention, whether from surgery or illness, they have received top-notch care.

Excellent Veterinary Clinic. Everyone is great and very professional. I am very comfortable with the care my two dogs receive here. The staff is really nice and the the doctors are wonderful.

My dog had a horrible ear infection and they got her in the next day, and I'm a new client so that was a plus. The staff was amazing and the dr took his time and didn't rush us. I've seen some bad reviews so I was Leary but after our visit I'm happy with the care my pickles got and I would definitely go back, and I used to work in a veterinary hospital.

Our first visit went extremely well. The staff was all very pleasant. Dr answered all my questions and definitely will continue with them for future services.

Phenomenal. They treat your pet like family and really take time to explain what's going on. If they don't know right away, they're looking for an answer. I was referred by a friend and will absolutely be referring all my friends!

We were new puppy parents and was a bit nervous about the journey ahead. The staff and Vet welcomed us with open arms, always provided the utmost care, gave tons of advice/recommendations and is always putting Maximus' care first. We've been to a couple others for different reasons and hands down Royal Oaks is the best. They truly care about our Maximus. Thank you Royal Oaks.

The entire staff and the Doctors always provide very caring service for our pets. I've been with them since their doors opened. Thanks for taking care of our dogs!

I had the WORST experience at this vet clinic. I went in with my cat and was placed in a room right away, but was not seen until 40 minutes after my appointment time. When the pet nurse came in the room, she wanted to take my cat back for an exam. In my opinion, as a new client, the doctor should introduce herself first before taking a patient back and exam him.

When I declined the pet nurse's offer to bring him back, the doctor came in. Dr. Dwyer seemed pleasant at first, but as she spoke to me about the different treatment options, her demeanor changed. She was negative and spoke to me in a harsh manner. She did not inform me of my cat's heart murmur until I asked. She seemed to insinuate that I was unable to afford treatment.

Even though they are extremely over priced, I would pay anything to take care of my cat. They gave me one estimate. They were unable to give me another estimate and stated they would have to email it to me. My cat had an accident in the carrier and refused to come out. The pet nurse offered to get something so I could clean it up, but she never did.

My cat loves being out of his carrier and on my lap, but at this clinic, he stayed in a corner under a chair. This was very out of character for him, considering he's never acted this way at any other clinic. I took this as a sign to leave. I made a comment to the admin staff about the wait time and they just stated they were short staffed. They did not apologize or thank me for my patience. Dr. Dwyer and her admin staff were cold, lacked empathy, and should consider working on their customer service. Needless to say, I will not be returning.

In regards to your response: IF I indeed brought my precious cat there? I most certainly did bring my pet there. I would NEVER make up such an experience to taint the reputation of any establishment. The tone of the response written confirms the accuracy of my review. I brought Jack there on March 9, 2022. It's unfortunate that you couldn't find me in your system, so I have attached a photo of my invoice with my name clearly on it.

All the staff were amazing on our recent visit to enroll my dog Chase with Royal Oaks. He's a rescue and can be a little nervous when he meets people for the first time, but the staff and vet took time to let him settle and consume a few treats before his health check! Thank you:

Great veterinarians, Amazing staff, extremely helpful, and Curtis. Also very clean clinic. They even called after hours to check on our dogs. I would absolutely recommend this vet clinic.

I got home from work one day and noticed my puppy wasn't feeling good. It was kind of late in the day but I decided to try to call a bunch of places to see if I could get lucky and take him asap. Literally every place I called gave me additude and told me to just take him to the ER clinic and did not offer any other days except Royal Oaks! Although they didn't have any open appointments for that day the receptionist was super nice and offered the soonest availabilities. The staff were super nice and vary knowledgeable. The doctor was great and vary thorough. I highly recommend this clinic and will be making this our new family vet clinic.