Broadview Animal Hospital

I am 100% confident in Broadview Animal Hospital and it's sister sites. My pets have been patients for 15 years. The knowledge of exotics is very important to me and my pets, I have 6! Every Doctor and every employee are knowledgeable, kind, warmhearted.

This office is amazing! The staff here are so wonderful. My dog is a bit of a baby when it comes to needles. They took their time and did everything in their power to make it a positive experience for him. They didn't rush him and they were so very kind and gentle with him. I could not be more impressed with this team and the customer service.

Wonderful staff, very helpful, answered all my questions without dodging or giving me a half answer, very kind and very good with my very anxious cat. Prices are excellent, a fraction of anywhere else you'd go and their care is top notch. As a broke college student this is the best place to truly help my cat at a rate I can keep up with and afford, that's mentally best for my cat as well. Could not recommend more, my roommate as well has been to the other 2 locations and all of them are top quality.

I had an appointment for wellness check for my puppy but he had some sort of issue with his paw that was not an Emergency but certainly I did not wish to wait for the apt that was later in the month./.I called to explain the situation and they were very accommodating and found me an appointment sooner at one of the other 2 Broadview locations-that is awesome and because there are 3 locations not just one-finding the right appointments that much easier and likely! Thank you Broadview! accommodating my needs faster

Great experience all around. ER visit for chocolate ingestion. The Veterinarian and Technician were very good with my unsure dog; he was nervous and sick and they took their time with him. Friendly, knowledgeable staff.

Have been very happy with Broadview! Vets and techs seem truly interested in my concerns with my dogs and listen to me. They always give them lots of attention too, which really helps me to get them to like it there. Thanks for caring so much about my babies!

Knowledgeable, reasonable not just in price but in care, friendly. Was perfectly happy with our previous vet but switched to Broadview after our dog needed care for his broken leg. Now we are staying here. All 300 reviews are 5 stars. Now I know why.

The folks at Broadview are great! They got me right in when my regular vet was booked. Mandy, Katie, and Dr. Cam were very helpful and listened to all of my cat concerns. Thank you for being efficient and caring enough to see us as quickly as possible. Keep up the great work.

Broadview has been nothing but kind since day one. They helped me when my 18 year old kitty passed away. I was a mess and they were amazing. The care they put in to the entire process is what made me stay with them. I took in a rescue kitty who was knocking on deaths door. They helped get him back to perfect health. His neutering was amazing as well. I cant say enough how much i adore this pet hospital and their staff.

We have two cats that have absolutely hated going to the vet in the past. Today was our first time in at Broadview and we have finally found a place that our cats like as much as we do! They have a separate entrance and parking for cats and dogs to alleviate any stress from running into one another. The treatment rooms are designed with cats in mind with window hammocks and climbing perches. By the end of the visit my cat was on her back purring and playing. Thank you to the team for making a not so fun visit very comfortable for both of us.

They are always the best! They put so much care and love into making sure your pets are at their best. My dog was feaking out about his muzzle, and they were still just as professional and caring as could be.

I have used Broadview in the past for my small animals and have always been happy with the service. I decided to switch my dog over as well and could not be happier. Everyone is so friendly. the experience was great! I appreciate how my pets are treated.

BROADVIEW animal hospital of Rochester were so kind and professional last night to me and to my Rusty. The kindness brought me peace. SOME say that no words can help, but that is not true, if it weren't for the kindness last night that the staff of Broadview gave to Rusty and myself, I don't know how I would have tolerated this horrible experience of helping my Sweet Rusty cross over to becoming an Angel. I also need to give credit to Debbie from SCAP, she was there and cried with me. Thank you all from the bottom of my heart. My Rusty has his Angel Wings.

Very friendly staff and the vet spent the time with me and my dog to make sure we felt comfortable and understood the course of action he wanted to take. He left it up to me and didn't try to push/guilt me to make a decision either way. I felt like I could trust his opinion instead of being forced into it. What I enjoyed most was the vet's patient-care style with both me and my dog.

Very efficient and price was right. Staff was great as always. The thoughtfulness they put into pet care is what keeps me coming back. I hugely appreciate their front office staying on top of reminders and for all of them being so helpful, kind, and professional.

! Always a happy group. This pandemic has brought out the most but you guys are upbeat and you can tell there are smiles behind the masks and you are always nice to the dogs. I drive over 2 hours to have their care and expertise

I have lived in 5 States over the past 10 years and I always look for AHAA accredited Veterinarians for my pets. The quality of care at Broadview is a shining example of why I do so.

We have been so impressed an moved by the care and compassion extended to us through Broadview Animal Hospital of Dover. Our guinea pig has been our first family pet and an important companion to our daughter during Covid. We had a difficult time finding a veterinary practice that specialized in small animals. We feel so blessed to have found Broadview of Dover.

Dr. Davis is excellent as was the entire staff that I came into contact with. My family has been going to Broadview for over 20 years. Dr. Davis even made a house call when my parents elderly dog was in the stage of needing to be put down due to her age and other problems. My mom ended up not being able to go through with it at that point but Dr. Davis was very understanding and didn't hesitate to comfort her and tell her that was totally fine. I can't say enough about them, I am very happy and totally trust them with my pup.

I usually switch between Dover and Rochester, but my dogs vet left the Dover location so I went back to Rochester. One of the biggest reasons I loved Dover was for the kind vet techs, but while at the Rochester location my dog fell in love with Mandy (it might have been all the treats, but it's all the same to him), I guess you can request a vet tech as well as a doctor, and Mandy is for sure his!

Not only has she kept my nervous 14 yr old dog happy, but she's extended her help further to myself in preparation and after my dogs surgery. Thank you to Doctor Berry for a successful and safe surgery, and Mandy for going above and beyond!

Dr. MacDearmid and his staff are truly amazing people. Everyone there is honest and caring. I cannot really say what I appreciate the most, because I appreciate everything. They listen, love what they do and love our pets.

Everyone I have ever had contact with at BROADVIEW has been courteous and helpful and efficient They always treat me and my dog with respect and warmth. They also are doing a safe and efficient job during the pandemic

I always a good experience at Broadview, and so do my companion animals, even though they'd rather be elsewhere. Keep up the excellent work. The care you take with our companion animals is much appreciated. Also the precautions during the COVID-19 pandemic, show you really understand what pandemics are about and how people should act while in them, something not everyone gets. So, I do appreciate the safety precautions.

Dr Quinn is knowledgeable and professional. I appreciated being seen on time and having my questions about our pet answered. He also took extra time to call several times to check on our rabbit who was having seizures.

I am very pleased with our exam today. Dr Chapin and his staff were prompt, kind and respectful of my dog who was uncomfortable at first. Patience and kindness for my dog was the utmost priority for Dr Chapin. Highly recommended.

Both the doctor and her tech were very good. Gentle with Neko, she is 17, No long wait time and caring staff

The care is consistently exceptional. From the front desk to the clinical care, etc. The staff is friendly, patient and always addresses our concerns. They make our bichon poodle feel super special and she loves all the attention. We feel very fortunate to have Broadview Animal Hospital in our community.

I appreciated the friendliness of all staff I encountered, the speed at which I received a text once alerting the office I was outside, the time and care that was spent with my kitten during her exam and vaccination. A few years ago I brought my pets to a different vet clinic which was smaller, and I believed that would equal greater care/attention to detail.

I was wrong. That's why I returned to Broadview in Rochester (and occasionally Dover). I've been very happy with both and would not hesitate to recommend that friends seek care for their pets here.

The staff is amazing, welcoming, and friendly. I always leave very satisfied. DR. Chirgwin is great with my cat Jasper he is very comfortable with her and not the easiest cat to work with! I really appreciate how the Dr. and techs treat my fur baby like its one of their own! Best veterinary hospital I have been too. Highly recommend.

All staff that treated Cherry were exceedingly thoughtful, informative, professional, and kind. I couldn't have asked for better care.

It was an incredibly positive and smooth experience from beginning to end. What impressed me the most was the competence and kindness of the doctor and staff, who all took the time to connect with my dog and myself, put us at ease and explain everything very clearly. You can see that they truly care. Last but not least, the clinic is spotless and the location great, it really makes you want to stick around and walk your dog after the visit! I am so glad I joined Broadview Animal Hospital and I will recommend them whenever I have the chance.

The doctor and tech who saw my bunnies today were wonderful. They were professional, kind to both me and to my pets, and really took the time to check over every aspect of their wellness. They gave me some things to watch for based on each of their exams and also did a great job trimming their nails (my bunnies are not great with that at home). I appreciated how knowledgable the vet was. Rabbits need pretty specialized care, so it felt good to know that my vet knew what to look for with them and how to handle them in a way that made them feel safe. I will definitely be coming back to Broadview!

These people are the absolute best. So kind, receptive and friendly. Absolutely patient, and attentive. This place can get busy very quickly and everyone gets taken care of promptly and with a smile. I'm always anxious when I have to bring my fur baby in for anything, but as soon as I walk in the door I'm immediately at ease. They're always ready to answer questions, educate, and care for your pets. Thank you all for what you do!

I was greeted with a smile and a welcoming tone. I always feel that me and my pet are important. Example: My pet was there in the morning for her wellness check and shots; a few hours later she had a reaction to one of the shots. I called the office, brought her in and they met me at the door. She was checked over, treated and within a few hours she was great.

I have always been treated with respect and enjoyable conversation, especially in regard to my animals. They answer all questions clearly and make sure all is understood. My animals are always calm and comfortable when being in the Vets company and are happy to be at Broadview Hospital. I am most pleased we chose to trust Broadview with our pets health.

I enjoy every doctor and employee at Broadview, their kindness and understanding is a part of the every visit and in every communication with them. 5 STARS! LOVE THIS VETERINARY GROUP!

We are extremely happy with the service we have had at Broadview. Thorough and caring for out beloved cat.

The wait time is awful. We had an appointment for 2 o'clock but we had to wait 30 minutes out in our car with three dogs waiting for the appointment. We always appreciate the friendliness of the staff and doctors. I worry when I can't go in with my dogs but understand. I feel comfortable letting them go in for the appointments w/o me @ Broadview.

My dogs are always happy when coming out. Dr Berry was amazing. She explains the blood test results thoroughly and the possible treatment plan. Thank you Broadview for always treating our dogs special. Been a customer for approximately 20 years.

We continue taking our pets here. The service is great and they don't try to upcharge. I would definitely recommend.

My Labrador Retriever had a marrow bone stuck on her bottom jaw. I called my local vet at 9 am and they referred me to caves in concord, where they could not see her. Called Broadview and fit her right in! This is the second time Broadview had seen her in an "emergency" situation where my current veterinarian couldn't. Had her records emailed over and so happy to be with Broadview now. Thank you Broadview!

Always thorough, friendly and considerate service. Dr. Macdearmid's thoroughness and compassion for my dog is outstanding

I took my dog for a nail trim today. Online booking and curbside check in were both easy and efficient. The tech was quick and she called with an update and to check out in a timely manner. My dog gave her kisses when she brought him back to the car so he was pleased with the service as well! Overall it was a great experience given the current circumstances and I really appreciated the detailed recap of his appointment.

The staff at Broadview Animal Hospital are the most knowledgeable veterinary caregivers that I have ever known. I have had many pets over the years and they have all been treated very well at Broadview. I've also had to have many pets euthanized over the years and I can tell you that they are very sympathetic and compassionate. Recently my daughter had to have her dog unexpectedly put down and she was devastated.

The vet called her the next day to comfort her and explain that there wasn't anything she could have done to save him. It meant a lot to me (and to my daughter) that she cared that much to comfort my daughter even after their job was done.

I strongly recommend Broadview Animal Hospital. As an ex vet Hospital Manager (many years ago), I wholeheartedly appreciate their professionalism, customer service and care. They have been incredibly accommodating to care for my large, aggressive dog. Dr MacDearmid goes the extra mile to make Connor feel comfortable and the pagers that let us wait outside until the coast is clear is SO appreciated.

Even better, you check out and pay in the exam room, so I don't have to to bring my big, barky dog back into the waiting room to pay. I recently had a debacle with a boarding facility that didn't understand lab tests that showed my dog had been exposed to Giardia in the past but didn't have the disease and was not contagious. Dr Kelleher went the extra mile to call the facility to educate them and offered to write a letter, then helped me explore alternatives. The techs and reception staff are great and the costs are very reasonable.

I have used many of the surrounding veterinarians, and have found that Broadview is simply the best. I was recommended Broadview Animal Hospital by my mother, who has a cat that requires many vet visits due to feline stomatitis. I got to witness how kind, knowledgeable, and professional the staff was there. She sees Dr. MacDearmid with her cats, and is always very pleased with the care he gives her cats.

I have 1 cat that is a strictly indoor cat, and isn't around any other cats either. I tend to limit her vet visits unless it's necessary. So, when I had to bring my cat into the vet just to have a minor treatment done, I went to Broadview. I was paired up with Dr. Girouard. He was very straight to the point, no fuss, and took great care of my fur baby.

The prices at Broadview are the best of any vet or animal hospital around. The staff is so friendly and so kind. They truly care about your animals. The office is very roomy, and inviting. Very clean as well. I will continue to bring my fur baby to Broadview, and give anyone my recommendation!

Count this cat owner as "impressed". Last year, our little peanut of a kitty, Nala, got her annual feline leukemia shot and it did a real number on her for about 3-4 solid days. This year, we were very concerned. But being an indoor/outdoor cat, it was highly recommended. She received her shot today at 5:00. And she's doing much better than last year.

But here's the kicker. It's 8:30 and we just got a call from Dr. Kelleher who administered her shot today to see how she was doing and if there were any concerns. Who does that these days? That's the kind of service my pets got when I was growing up in the 70s and only because the Vet was a fellow Rotarian and jogging buddy of my dad! Over the top customer service when it comes to your fur babies. That's why we go nowhere else. Period.

This is a very good hospital to bring your pet. They are very caring and professional. I would very highly recommend them for sure.

When a veterinary practice treats your dying animal with no dignity or the family in mourning, there is no way you can feel good about this practice. Do not bring your fur babies to Broadview.

Though Broadview is not my regular vet office, I've had to bring my pug here twice in the last year due to Milton Vet being closed. I love that Broadview has extended hours for people who work until 5 or later and they have extended weekend hours and they're even open on SUNDAY! Monday thru Friday they're open 8-6:30 and both weekend days 8-5.

Both times we've had to visit Broadview were "emergency" situations and they were able to get us in both times in a timely manner. Dr McDowell was very nice and helpful on Sunday, she was extremely patient with all of our questions and concerns. She did everything she could for us and our pug, then referred us to Dr Luther for an ultrasound. We met Dr Luther today and she too was great. I've never had a bad experience here, everyone is very friendly and knowledgeable.

It was early on a Sunday morning when we realized our 15 year old kitty was passing away. Fortunately the Broadview Animal Hospital is open 7 days a week. We arrived just as they opened at 8am. They quickly assessed the gravity of our situation. Every staff member treated us with genuine care and respect. While it was sad saying goodbye to a beloved family member, they doctor and staff at Broadview made this experience easier.

We were relieved to know she was in the hands of her usual vet & not at random after-hours animal care center. I highly recommend the Broadview Animal Hospital for all of your pet's needs.