Critter Fixer Veterinary

Have used them for many years but after this last visit I will find another vet. Ran test and service fees for the purpose of increasing the bill. Two other customers were upset about the bill that they were presented with. It was a good place when Dr Ferguson was in the house can't say the same for the attending veteran.

First vet experience. Great customer service and care your pet. Vet Tech Rush was AMAZING! My cat and I are happy here.

It is nice here at Critter fixers Veterinary Hospital in Byron Georgia where are you and your pet feel welcomed for your Animal friends. they are worth giving a try for your next Pets check up. or in-office procedure pet care.

I've been a client for almost a year now and every time I call with questions or an issue they are always willing to answer and help in every way! I recently had an emergency with one of my fur babies and I called on a busy Thursday so waiting on the phone to speak to someone was no issue. When the lady answered the phone (I believe her name was madison) I explained my situation as best as I could with so much panic in my voice and I believe she heard it.

She first told me it would the next day before he could be seen but then kept looking in the schedule and squeezed him in and explained that it would be a wait but he'd be able to get seen. Once I arrived I waited no more than 10 minutes before the tech Jasmine came out to look at my baby. She LISTENED and approached the situation with such compassion and love like it was her own pet and took him in right away.

It took no longer than an hour even while they were busy to do the xrays and other tests to properly diagnose him and found that he needed surgery right away. Dr. O and the team went work and explained EVERYTHING as it went on. Words cannot express the deep gratitude I have for Critter Fixers and their awesome staff that helped save my baby's life! You guys are wonderful blessings!

We have been going to the Critter Fixer for over 20 yrs and it has gotten worse each yr. We needed to get two cats spades and the office help was so rude told me they were REAL busy and it would be the end of Feb or up into March. I was upset told her to tell the doctor's to please spend more time in the office and not out making movies of all the work they are doing out in the fields and take better care of the office patients. We have brought over16 animals to the office. We have changed vet's. Thank you.

Critical: Professionalism, Quality From personal experience I've seen two sides to the owner. I used to think his staff was well trained also but the mistreatment of animals I've witnessed isn't ok. I truly hope he makes better choices with his businesses.

I can not say enough about Dr. Ferguson and his staff. We have been seeing them for about two years now. They are always so Compassionate. We had emergency Christmas Eve. The staff got us right in and took amazing care of our fur baby. The staff and Doctors truly care about the animals and it shows. Everyone has been amazing and I can not thank them enough. I highly recommend Critter Fixer if Byron to anyone looking for an affordable, clean, and compassionate vet office.

We have been bringing our animals here for a while now and always had a great experience. But the day before Christmas Eve we had to bring our dog in, she had an open laceration and we were able to bring her in first thing in the morning and the vet even came in to work early, 30 minutes before he was supposed to be there so they could get her sutured up right away so she wouldn't have to wait (she is VERY anxious at the vet).

They called when she was out of surgery and let us know how it went and we were able to pick her up a few hours later. They made a very stressful situation so much easier on us. I will always bring my animals here and recommend them to everyone! They also offer military discount which is so great for a lot of people in this area.

$125 (or a discounted $80) is exorbitant for a NOT emergency walk-in simply seeking answers on why my cat kept making herself bleed. It was 1PM.not exactly the "lunch hour." I don't really consider that "doing a favor." The whole place was empty (maybe one other customer). I'd been debating even bringing her in because everyone told me this place was expensive and expect to pay a lot and I just don't have that much available. I'll just continue to hope she gets better.

Any and all babies are welcome. They are family to the community. highly recommend them. To add, labor day 2020, we had our Husky take down one of our Nigerian goats. On the Holiday itself they met us with open arms to take care of her. She spent several nights there. surgery and all the other issues ahe had because of the bites. The compassion and care from everyone at both facilities were Amazing. We have 43 critters and we will never go anywhere else. They are the best. we've been going there for 20 plus years.

Love this show! Family friendly and down to earth caring vets who love their jobs! If you haven't watched it, you are missing out!

Did bare minimum to diagnose my cat that I wasn't able to eat or drink for days. Told me that he was too dehydrated for an IV and labs (If he was that sick, why would you send him home.) and sent us home and told me to force feed him fluids and food. My sweet boy was suffering through his last days (only a year old at the time) when a simple. ultrasound and labwork would have given us clarity regarding his prognosis and would have helped us possibly save him before he got too sick to be helped. The Byron office was shameful. I have never felt so blown off and ignored. I would not recommend this office to ANYONE who values the wellbeing of their baby.

These guys are hands down the best vet. They show compassion to your animals and the owners. Thank you guys for all you have done for my animals and family.

Walked in for consultation and noticed some staff wasn't wearing a mask so we walked in and was told to put a mask on my child (3years old). Took my business to greenwood farms vet never looked back it was a great life lesson.

They are good but not when it comes to properly trimming pig hooves sedation should NEVER be used and they had the wrong tools but watch their show every chance I get when I'm not trimming pig hooves and tusks we are pig trimmers

Dr. Terrance Ferguson and his Team have taken care of all our furbabies for over 10 years now. There has been good days and hard days shared with them over the years. We have had happy tears and tears of great. sadness over time. But we wouldn't choose anyone else to take care of our babies. It's like choosing the Best pediatrician or your baby, you want the BEST. That's who they are at Critter Fixer. They are part of our Family.

I don't like giving bad reviews but the lack of customer service I received today was really bad. I just got a pup, he's 10 weeks now and needs his third round shots. I decided to check this vet out because I heard some good things and I wanted good care for our dog. I went to the Byron location because they accept walk-ins on Saturday btw 9:30-11 I believe. Went there with the expectation of waiting due to it being a walk-in on Sat., no big deal.

When I got there the receptionist had one person ahead of me and said sorry for your wait how may we help you today. Now it's my turn she greeted me with what are we doing today!? Also the doctor came out a room went past me looked at me and didn't greet me at all. I didn't think much of it, she's busy it's Saturday let it go. Fast fwd went to my car to wait, 2 hours later they told me we can come to the waiting area.

There was one more patient ahead of us. When I was there for another say 30-35 minutes, it was just us in the waiting area. Not once did the receptionist say sorry for your wait they'll be with you shortly. Not only that the doctor came out looked at us again and said nothing. Now if you're going to look at me and I'm the only one in the lobby/ waiting area at least you can do is say hello, we'll be with you soon as possible thank you for your patience or just a simple hello.

But she looked and didn't say one word for the second time and went to the back. Now after 2.5 hours later I left and decided not to give them my business. They may be great for others and there pets but I'm going to a place that have the decency to say hi! Especially after looking at me twice.

These folks were so helpful! They were willing to go out of their way to help us get paperwork figured out for travel and they treated us with respect and care. Well staffed, great process.

Like what I see on tv looks like they would be awesome veterinary clinic

Dr. Porter, Dr. Hodges, and Dr. Horton are all awesome. They all have my pets best interest at heart. They are all very friendly and also very informative too. I give them ten stars. Great job team.

The first time my mother took our dog there, she sniffed around the whole building scared to go in. A couple of day being there we got calls saying the she needs shots, she keeps throwing up, etc. My mom did not wanna pay for the shots cause she didn't know what it could do to her. Anyway they give her the shot anyways. Whenever we went to get her she walked slow, didn't eat nor drink. She would go to sleep sitting. It was very concerning almost like she was traumatized but luckily after two days she was doing ok again! I DON'T RECOMMEND THEM!

I can not thank the vets at this practice enough. Countless times now that they have saved animals in our rescue. We believe in vets that are kind and compassionate and skilled, and we are blessed to have located this office and staff to care for the precious animals that enter our care. All to often in rescue you encounter the horrors of animal neglect and abuse and some traffic injuries and illness, what a blessing this office and staff have been to offer excellent care with tenderness and compassion to go with it. They are a super busy office but they never have let that be a factor to the quality of care. So thank you each. Thank you especially Dr. H!

Loved this place until they became "famous". Now you can't even get them to answer the phone or return your calls for an appointment. Time to find a place that wants to practice veterinary care for ordinary people.

They took my bearded dragon in on emergency the same day for me. The vet took her time and explained things to me, she even gave me a free follow up just to check on my little guy. Very compassionate and sweet.

I came to Georgia with a sickly older dog and they took over his care as if they knew him all his life. I know because I checked with my puppy dogs Doctor in Florida where I came from and he was my entire Families pet Doctor. Critter Fixer did all they could to save my Bobby Boy but he did have health issues and he was an older doggy. They knew he was my complete world and they respected that till the very end. I would and I do recommend this Vet to anybody!