Madison Companion Hospital - Reinhold Pfaff

Wonderful professional vet, neighborly feel from all the staff.

The most honest and decent vet you could meet! Always a wonderful experience and a professional one!

If I could give this place a -10000 I would! Dr Pfaff is awful. Only after money. My 6 mon old kitten was hit. His bedside manner was absolutely atrocious! He did not handle her with care whatsoever, he was rough and unapproachable. When asked about internal bleeding he said and quote "I don't think it's a big issue" we had to put her down today, due to brain trauma he wouldn't check for as he said he wouldn't "really see anything yet".

But if she made it through the weekend he would do more, Her leg was broken and all he wanted to was charge us $700-$900 for an amputation, but not take care of her surface wounds that were causing bleeding and pain. He gave us 1 dose of medicine for pain and sent us home. Antibiotics we couldn't even get down her. When I was asking questions all I got was and "it's not a big problem" or "we won't know till after we amputate" he didn't want to even talk with us about anything.

We ended up going all the way to Charlottesville to get help. I will never take my animals here again. This man is inhumane and only after money. He does not care about helping your animal, and to Blatantly lie over the phone when I called later, when I was in the room with you is just the lowest of lows! Don't make the mistakes we did in trusting him with the care of our animals. DO NOT TAKE YOUR FURBABIES HERE!

Best vet in the area. Takes the time to let you know what is wrong, if anything, and what needs to be done

Everyone here is so nice and the customer service is absolutely wonderful all the doctors are wonderful they take such great care of my pet I would not go anywhere else but here

Very kind staff, clearly passionate about what they do. Always work with you to try and help you in the best and quickest way possible. Vet staff is knowledgeable and very honest. We've been going to them for 7+ years and would never go anywhere else.

I had a very close friend lose all of his puppies here! The vet did not care about the puppies and only wanted money. My friend has successfully bred his dogs for I'm not sure how long I can even remember, and the first time he takes them here all of the puppies pass. It's a true tragedy and vets like this should be ashamed of themselves. I hope they get sued and honestly this whole practice should be shut down because of things like this. If you want your animals to successfully be born, this is not the place to bring them.

MACH are the best! We have been taking our fur babies there well over 20 years. Love them!

My husband and I have been taking our dogs to this vet since they were puppies; about 5 years. Dr. Pfaff performed ACL surgery on our 4 year old bully. She recovered great. She'll probably always have to be on anti inflammatory medicine so we are constantly at the vets to refill her prescription. She also has digestive issues and we always bring her to this animal hospital.

Even when it's an emergency and they don't have any earlier slots, they'll always try and see your animal in between appointments within reason. I know my dogs are well taken care of by all the staff. We've grown to really have an appreciation for all they do at Madison Animal Companion Hospital!

I love this place I have taken my fur baby here since we got him as a puppy and every time something as went on with my baby they don't make you wait they say come on in and treat him right there I have nothing bad to say about anyone that works there.they all are great people and has always helped me.