Centre Stonebriar Veterinary - Jennifer Wilcox

I love that this is the most affordable place near me. We dont constantly have a lot to spend on vet trips for minor things. The receptionist/nurse is a doll full of smiles.

We have had only good experiences at this vet center with our two Holland lop rabbits :

This is a wonderful place for my puppies/children. They take such great care of my girls and I can always count on them to be great loves and information for my special babies.

Dr. G/ Dr Hunt is very kind and a good listener. We are new here and my pups have some difficult health issues so praying they can help. Update: However, they could use some help with the office manager who has now talked to me and my mom like we are ignorant women. Super not appreciated at all especially during some tough times this past year.

The staff here are incredible. They sincerely cared about us and our dog who needed critical care. I highly recommend this establishment!

Today's follow up visit 2/9/22 was not good. 1. Long wait despite appointment 2. Lack of professional knowledge 3. Unwilling or unable to elaborate on disease process, 4. Did not use professional tools 5. Layed unsterile q tip directly on un sterile towel being used for a ear swab to determine if further tx is necessary for infection.

These people really care. Here are my indicator 1. Sitting on the floor with my dog who has vet anxiety, instead of forcing her onto a metal stand like some other vets. 2. Answering all my questions, never felt like they were trying to rush me out. 3. I had to get a prescription refill, they could have easily said "ok come in let me see your pet again" but instead refilled it on the phone. Saved me a visit to the vet again. 4. 5/5 great work to the vets and the staff. I have found my dogs vet.

Dr. Gutierrez and her assistants are great with rabbits. She takes time for a thorough check-up and makes sure your pet is healthy. I wouldn't go anywhere else.

Dr. Baber was incredible with my cat. She has followed up with 2-3 phone calls to see how he is doing. I was worried he was sick because he was using the litter box inappropriately. She gave me wonderful suggestions on how to correct his behavior. I have high hopes he will go back to using the litter box.

I don't like writing negative reviews! But I truly had to warn you guys about this place. I just recently moved from Orlando and needed a place to board my cat Charlie, this happened May 8th. My husband and I had to travel for a few days. I did my research and figured this would be a great place to board Charlie. When Charlie came home he was completely disgruntled, disoriented and he had marks on his paws.

I immediately called Stonebriar Veterinary Centre on May 10th and asked to speak to a manager as I wanted to know what happened. I was informed by the receptionist the manager will call me back. I never got a phone call! I'm extremely busy so once I saw Charlie was back to himself two days later, I left this alone. I never got a call back from anyone and figured they just don't care about the animals or their customers.

I emailed these people two weeks ago, asking if someone can please contact me, I just have honest questions and concerns, I just want to know what happened. You guessed it! I did not receive a call or an email, and so although I will never know what happened, at least I can warn you guys about this place, find somewhere else to bring your loving pets as these people obviously do not care about your pets and their customers.

Love love this vet! I've had trouble for years finding a vet with staff and doctors who are actually pet people and know how to handle a high anxiety dog. My last vet immediately muzzled my catahoula every time we walked in simply out of fear. He's not aggressive and has never snapped once at a person. At Stonebriar they assured me they know how to handle pets of all kind, even those with social and anxiety issues.

And sure enough, no one flinched. They treated him great! And we had probably the best vet experience of Tanner's life, no muzzle, no trembling at all with confident staff and he hardly barked (which is new). He was happy as a clam when they brought him back out. So grateful for the wonderful, knowledgeable pet people at Stonebriar Veterinary Centre!

I would never go anywhere else. Dr. wilcox has been my vet for over 15 years and we adore her. I also love Duke he is so helpful, kind and both of them exude such a caring attitude for my cat whose name is Sir Charles Nicholas. He is now a 14 year old Maine Coon cat that I adopted. Last year I had used a pet grooming service that a woman owns with lots of cats on the side of her new gorgeous new mercedes type mobile grooming unit.

The woman abused Sir Charles and I will not tell you the name of this lady but she has been in business for a long time. I thank Dr. Wilcox and Duke when they showed me his x-ray exactly what had happened and after I left I just cried. I have switched to Aristocats and they take excellent care of his grooming needs. Don't be fooled by 5 star reviews this groomer should not be able to show her dogs or groom anyone's cats.

When she brought him into my house after grooming his back legs were paralyzed and he could not walk and now he has a bad spine and arthritis but SVC is helping us tremendously. Personally, I would not use a mobile groomer because you can't prove anything unless you have a camera inside their unit. Anyway, I needed to let you know about this. WE LOVE this fabulous practice they are family to us.

Dr. Wenaas and the staff are fantastic! Her warmth and caring came through every moment she was with my Monti, and she communicated with me very clearly what would be needed in the future for her best health. I really appreciated her time and attention! We have a new vet!

Nice place. Friendly, helpful staff. The exam room had some "Meowijuana". Don't worry: the green and white color scheme proves that it is for medicinal purposes. Their "Kitty Condos" are spacious and overlook the first floor. I will definitely board my babies here.

I've found my vet. This place was so good to my baby and I was never nervous about leaving him here. My cat had been drooling and I took him to Frisco Pet ER and they were not able to give me an answer. I brought him here and they were immediately able to diagnose him with some bad teeth and wanted to get him prepped to extract the teeth that day.

They didn't waste my time and assured me that they would take perfect care of my baby. They called me to let me know updates along the way and were so nice in their messages! When I picked him up, he was a completely different cat. Back to normal! No more sickies! Thank you so much for taking such good care of Sylvester and we will be returning for any futures needs!

Extremely bad! Stay away from Dr Wilcox and her practice if you want your dog to be taken care of. If you want to waste your MONEY, go for it! They will get to it when they get to it. My dog has kidney disease and I was told we need to get a "plan of action ASAP" well. I waited and waited and when I finally called they said the dr was too busy to get to me and that she didn't even have time to eat- this was at 2 pm and she was already gone!

She was supposed to call me the next day, and since I didnt hear from her, I went to visit her practice and she didnt have the DECENCY to come out to discuss next steps- instead, she sent her assistant. I asked for a call back from her and I said I was going to keep coming back if she didnt call. Once she finally did, she was RUDE and DISGRACEFUL!

She didnt want to hear me and just wanted to tell me how she wanted to get things done with my dog. I could keep going my I'm not going to waste more of my energy on this so called vet. Again, if you have all the time in the world to wait for the Dr to call you on your dog's situation and ALL the money in the world to keep giving her medicine it doesnt need (I was asked to give it antibiotics it didnt need as her lab results came negative) go for it! Best Of Luck

Dr. Wilcox is amazing! My cat is difficult to handle when it comes to the vet or grooming. I have been coming here for 5 or 6 years now. Dr. Wilcox and team are very understanding. I call before his visit and they are prepared to take care of him as soon as we check in. She knows how to keep his stress levels low and we no longer need sedation for each visit. She is a compitent and caring vet who knows and appreciates how much people love their pets. Thanks so much!

These guys are the best! I drive all the way from McKinney to take my pets to them. They are always super friendly and fast to get me the help I need! I was running late to pick my bunny up from staying the day for treatment with them and they kindly waited an extra 30 minutes to close just to let me grab him (I had an emergancy at work). I'm so impressed!

I felt awful for being so late but the staff was so understanding. ESPECIALLY the vet tech I spoke to (short blonde girl). I'm thrilled- I will continue to bring my pets to them in the future for all my animal care needs.

The staff is so caring and the Veterinarians are outstanding. They care about you and your pets! Beautiful facility and top notch care! I am so grateful for all of them!

We are new to town and needed a vet with boarding because our dog is older and always felt more comfortable having a vet there in case of an emergency. Boy were we wrong about this place! Our dog was examined by the vet and we were given a report that he was in great health. When we got him home we noticed he was very lethargic and there was dried blood in his bed and all over the blanket he had during boarding.

I examined my dog and noticed no visible cuts and while I was examining him I noticed a foul smell. I put him down to prepare a bath and he started popping blood all over the floor, that solved the blood mystery. My husband called the vet and left a message in the general voicemail and he wrote down the number for the pet ER on the message. We called the ER and we were told to bring him in immediately!

We found out he had a GI infection and had we not brought him in he would have been dead by morning. The vet at the ER asked if the staff at Stonebriar called us or mentioned the blood? We told him we had papers that said he was great during boarding just a bit shy. The ER vet was in disbelief that nobody noticed the blood. $450 later we headed home and our dog had a lot more energy.

We stayed up all night to ensure he was doing okay, the folks at the pet ER did a great job! The next business day my husband called Stonebriar again and got the receptionist on the phone. They told him they never got a message about calling us back or that our dog was ill. He requested that the vet that originally examined my dog when we brought him in for boarding call him back to discuss my dogs health and to let him know his boarding staff did a poor job.

We have yet to receive a call back from the vet! For a vet that mentions in the Yelp profile that he is caring. I would say that's not the truth! WARNING: DO NOT trust these people with your animal. I love and care for my pet, that is why I am writing this review, I don't want other owners to put their fur babies at risk!

My dogs a re extremely important in my life and the Vets at Stonebriar feel the same way, it is because of this that i LOVE this place. The vets are very experienced and they are extremely attentive. You can call them for questions and they truly call you back ASAP. You never feel rushed and the care they provide is the BEST bar none. I can't imagine going to another vet for care of my babies.

Avoid like the plague. Overcharge bc of area and aren't open on Saturdays. Kept my 3 dogs bc I had bonchitus. I came back to pick group up from getting shots, maybe 2hours later, they charged for stuff not needed and to boar.18 bucks or so, for each. Then, when the dogs got outside, they pee'd for what seemed like 10 minutes; they hadn't taken them outside.

Enter at your own risk. Search for best vet for you and ur family, no matter how long it takes, and don't play the overcharge bc I can game with these vets. Find a good, country vet out in the wilderness; they tend not to have large overhead, which causes these vets to rape ur pocketbooks, in my estimation. Your dog has allergies, get referral to dermatology vets at Animal Surgical CTR at Trinity. Don't let them charge u out the wazoo, just to pay for same thing at dermatologist specialist, bc these vets will.

Same with eye and joint issues. And be careful of these blood test they charge 100 bucks for. Ask questions and understand options; don't be too emotional bc that how they get you and later you'll realize you overpaid all.

Today was my dog's first visit to Dr. Wilcox. He was in for his yearly exam and vaccinations. Dr. Wilcox was very friendly and thorough. She even gives a printout of everything she examined which includes notes on things we discussed. I honestly was very impressed with service. She was very informative and helpful. Her assistant was also very informative and helpful. We are new to Texas and I'm keeping her as my vet. I would definitely recommend her.

My family has been taking our dogs to see Dr. Lollie Mensik, DVM since 2003. The staff at Stonebriar is amazing! Dr Mensik has the best bedside manner and is a top-notch Doctor. I would never trust my dog (Tressa) with anybody BUT Stonebriar Veterinary Center.

I went to Stonebriar today for the first time because my cat got sick and stressed out after he was boarded at another place. We just recently moved to Frisco from Dallas and after looking at other online reviews, I decided this place was worth going to. The Stonebriar facility was very clean, the staff was very friendly and I checked out the upstairs cat boarding area in case I need to board my cats there in the future.

Since I have two cats, I noticed that the corner rooms were larger and would be a perfect fit for them next time I decide to board. The vet I saw was Lollie Mensik and she was wonderful. My cat took a liking to her immediately and put his paws up on her shoulder to say hello. This is rare for my cat and rarer for cats in general! They tested his urine while I waited and found he had a bacterial infection.

They gave me some antibiotics to administer at home. The prices are in the high range there, but you pay for great service and they are definitely worth it. Also, the cat guru lady, "Aunt Stacey" visited with me and gave me behavioral tips on how to work with my cat. She does cat grooming/spa treatments, speaking engagements and also takes appointments for consultations. It is very nice to know that this vet office/boarding facility has such a specialized person who knows cats.

Over the years we have visited many of the Veterinary centers in the Frisco area. Stonebriar is fantastic. The vets are competent and caring; the place has a feel of a home away from home for our English Bulldogs. Of course they take wonderful care of them, the staff knows them by sight, and the little extras regarding their care are great. Many of the vets around the area do a good job and have excellent facilities too.

But it is those moments when hardship strikes regarding your pet and how the vet responds, that Stonebriar separates itself from the rest. They took such great care of our dog and family during a medical crisis that we cannot ever see trusting anyone more with our bullies.

I am editing a review I posted recently about Stonebriar Vet Centre. After addressing my concerns with the owner, who was proactive in finding solutions to my "complaints". This is a good sign of someone who cares about her business and her customers. My complaints were valid and my dogs are a top priority and I am a worrisome parent! = We had continued to go to them even after my negative review because I do like Dr. Mensik and to give them the benefit of the doubt.

She has been outstanding and taken very good care of our dogs. I highly recommend her. I was impressed by the owner and her desire to fix what she could and explained well any issues that maybe were not so easily fixed.