Crossroads Animal Clinic

REALLY NICE Docs & Staff and most importantly, my dogs REALLY LIKED them, especially my newest, Little Wisty!

Worked us right in on the same day we called. We were a brand new client. The staff and doctor were friendly, courteous and kind. Will be taking my other dogs there in the future. I highly recommend them.

Dr. Surber and her staff are fabulous. I've been with Dr. Surber for over 20 years. She is the best when it comes to knowledge and the latest vet. developments. The entire clinic is kind, understanding and return calls in a very timely manner. I wouldnt go anywhere else.

The staff at Crossroads went out of their way to make sure we were seen quickly and we are so grateful! Everyone there was so friendly and professional. Would highly recommend Dr. Hendricks and her staff for all of you 4 legged kiddo needs!

They have taken care of my Jager Kitty so well. He's almost 15 and the amount of care and love they give him is unmatched. If it wasn't for their care I don't think he would be the age he is now with the spunk of a kitten. Thank you all for what you. If I could give more that 5 stars I would.

I've been using Crossroads Animal Clinic for about 17 years now. Been very happy with the professionalism and friendliness of the entire staff. They always treat me and my dogs as if we are "special." These folks really know what they are doing!

I guess I would have given it a 5, if I would have been able to come in with my pet, esp. for the first time. I usually have several key questions and observations I could have shared that are helpful in the process of diagnosis when I actually see the doctor in person. I want to meet who is actually working on my pet and have a sense of who they are that is working with my pet. Also, I like to see inside the place the standard of care in the facility and where my beloved pet is going.

This is an important connection that needs to be made. I understand the CV standards, but I feel it's completely inapplicable when sanitary precautions are met. Now, I feel another Appt. is needed, bc it was not as thorough as I would have liked.we will see after the 30 day mark. Otherwise, he's better, but still showing ear issues after a strong med recommended/given to relieve the ears.

It would have been nice to have a follow-up call and a helpful small diet evaluation alternative/health supplements suggested/small written note on contraindications/ingredients of the strong med placed into his ears considering yeast allergies were the assumed culprit. I'm used to this level of care/follow-thru at my old amazing experienced vet. With that said, I appreciate the decent level of basic quick care if you can't get in to your primary in the meantime.

This place is great. They genuinely seem to care about your animals. They give honest opinions and feedback. They tell you about options but don't try to upsell you and give honest opinions about the options they're offering. They tell you about pros and cons of different treatments or medications. The main vet will talk to you and really listens to your concerns and offers treatment objectively.

She'll tell me if a treatment beneficial to the dog or just makes me feel better. She's been very honest with me. It's hard to find that kind or candor today and it lends itself to trust. This is a very good clinic and I recommend them anytime I'm asked.

This is the best veterinary clinic I've been to. Dr Hendricks is so knowledgeable in veterinarian medicine, she far exceeds any other Vet I've taken my pets to. She is loving and compassionate to her patients and does a thorough job. The staff is always pleasant and professional and do their best to work you in in an emergency situation. I take my dog and cats to her and she makes them well again. We are truly blessed to have the Crossroads staff here for our 4-legged family members!

Oliver was on a road trip and while passing thru Waco needed treatment of an infected wound. Great caring staff and prompt treatment-so appreciative of quality and friendly care!