Miramonte Veterinary Hospital

Hi yes, I didn't want to get into specifics, but I was in fact a patient there. I wrote this review before you guys declined the flea and tick medication. The review is from the two times I took my pet Max to your hospital. The only reason why I picked it in the first place was because it was on a list of partner vets from the adoption agency, Muttvile.

I had to go to one of the partners to get his echo covers by the adoption agency. In retrospect, I wish I had gone to another vet, even if they were further. I showed up 5-10 min before my appointment time. As I was almost done filling out the intake paperwork, the secretary assistant, (the secretary herself was fine) told me to hurry up the paper work because the vet was ready.

I said I just had one more thing to write out and then I'd be done, and she made a rude comment about "this is why we asked you to come 15 min before your appointment time." I realize that, but at the end of the day I did show up early, not exactly on time or late to my appointment. Those kinds of comments are just unwarranted. In order to get the echo, I showed them the coupon my adoption agency told me to show them to get the procedure paid for. Again, the lady at the front made a big stink about getting them to email her, when they could've called the agency.

All she seemed to care about is money and always seemed inconvenienced. When I asked questions to vet, everything seemed rushed as well. At this point I knew I was not returning as a customer or patient. I had to call twice to get a copy of my records. The first time they sent me his chest x-ray. No visit notes or echo results (the reason why I went there in the first place) Again, on the phone, they gave me pushback saying they had sent everything (if they had, why would I be calling again?) Overall, just a poor experience and I hate to write a bad review. Just the response above is proof how they handle things are on the attack and "saying I am not a patient" instead of putting the patient or pet first.

I used to go to another vet but decided to go to them because they are closer to my home. Would not go there again. Customer service is questionable. They say one thing and then back out of there commitment. They conduct unnecessary testing to increase the bill. Can not talk to the doctor directly unless you have an appointment. Lots of good vets around so suggest not using this one.

Would like to respond to the vet owners comment about 'extortion'. Is the owner of the pet extorting when the medication notes 1 refill left but was refused because the vet wanted to charge them for a visit and blood testing or is that extortion by the vet. You the reader should be the judge. Interesting to note that the owner did not respond to my review until after they read my comments, called us asking if I was going to use there services again which we said no.

Would like to add that due to COVID it is understandable that you are not allowed in the vet's office. But after we spend a large amount of money we could not even talk to the vet about some questions we had. The assistant responded to us. In fact we had asked a few time to speak with the vet but was denied. Lastly, we are not the only unhappy customer. Suggest you read some of the other reviews on this site and Yelp before you make a decisions about using their services.

Dr Taylor is very thorough. Staff is great with big dogs and very nice to customers making quick appointments for vaccines.

Have seen some reviews on staff friendliness and cost of care at the hospital and all I can say is: 1) Dr Taylor and his staff were upfront about cost, gave me quotes before agreeing to provide any additional services. Prices were fair, similar to other clinics I have been to 2) Were nice and explained exactly what they were doing I brought both dogs in for routine checkups, the doctor was thorough, and then I brought one dog back for skin allergies.

The doctor explained what we needed to prescribe to help relieve the allergies and we did it. 2 weeks later, his skin is all cleared up and better. Will be going back for future care

1. The doctor was rude to the nurse girl and yelled at her. I had to persuade myself that I didn't want to become involved. 2. The doctor had my pet prolapse in order to get a stool sample. 3. When the doctor checked the dog and told me things, he mumbled quickly in a low voice. There is no interactivity. I won't be able to ask a question unless I stop him. 4.

After the testing, there is no email or SMS report. Only a phone call. I spent around $400 on the vaccination and exams. 5. I received no email, SMS, or other type of reminder after calling to schedule an appointment. 6. I'll pay $80 in advance when I book the appointment. I was warned that if I am late, my pet will not be treated and my $80 will be forfeited. 7. Following the $400 immunization and tests, he demanded $80 for a $30 Surolan the following day.

I had a great experience at Miramonte this weekend with my chicken who was experiencing a prolapse and other associated vent problems. Everyone was very professional, the two ladies assisting the vet were lovely and made my chicken and I feel at ease. The Dr was very thorough in his exam which I appreciated.

DO NOT GO THERE! We had the absolutely worst experience with our sick chicken. We took her in because of a respiratory illness and the doctor was completely unprofessional every step of the visit. It was obvious that he did not care much for the patient nor did he want to get any valuable information from us that would have certainly helped in diagnosing her illness.

That itself I could have understood as he was obviously in a hurry but his diagnosis based on x rays he took showed that he was clueless. He then recommended antibiotics although he stated that he did not think it would have any benefit. I later received a call that they are happy to euthanize our chicken, for another fee of course. When I contacted the office for the antibiotics he recommended only a few days later to prevent an infection, the receptionist told us that they would need to do another exam and further testing, with more fees associated of course.

I asked to speak to the doctor himself to clarify but that was not possible unless I would pay a fee for consultation. The receptionist then hung up on me while I was speaking. Absolutely unprofessional behavior and unethical standards in my opinion. I should have listened to other reviews and known better when he was the only vet that had availability to see birds.

This is the best veterinary hospital I've been to hands down. This is what sets Miramonte above the rest: When it comes to Dr. Taylor this man really cares about the animals. You know your pet is in good hands when you give him to Dr. Taylor. The staff there is very nice and genuine. They are willing to help and answer any questions you have. My dog Beacon had an emergency situation.

And Dr. T made sure I knew he was going to be okay. Now that he is fully recovered it really helped having that reassurance. In the past I've left other Vets with a lot of unanswered questions and still worried about my pet(s). I fully recommend this hospital. I wouldn't want to take my dog anywhere else.

Highly recommended! As a physician myself, I have high expectations for the medical care of all my family members. I am delighted with the level of care that Dr. Taylor has given to our little dog. Dr. Taylor accurately and quickly diagnosed an unusual bone disease in my pup's hind leg. I got three other opinions before proceeding with the surgery that he recommended.

Although the other vets did not all agree with Dr. Taylor's diagnosis, it turned out that he was right. I followed his recommendations and now my dog runs and plays as if nothing had ever happened. The whole team is very professional and compassionate.

I have been bringing my dogs to Dr. Taylor for 20 years. I really appreciate his professionalism and his willingness to explain everything to me. He is very good at indicating which tests are most important and which will be potentially helpful but won't necessarily change the treatment of the animal. I was surprised that one person said he didn't allow you choices because that isn't my experience at all. Also, he doesn't push unnecessary treatments but he lets you know about issues that might need treatment in the future. My dogs have had a variety of challenging medical issues; I have always felt they were in good hands under Dr. Taylor's care.