The mission of Cats Love Housecalls is to make every veterinary visit for an owner and their special cat an extra-ordinary experience that involves kindness and knowledge. We provide common services but perform them uncommonly well by traveling to our patients, listening to our clients, completing thorough physical exams, and empowering owners through excellent communication to provide the best treatment for their cat from kittenhood through the golden years.We are currently not accepting new clients for housecalls.
Reviews (3)
Tessa Bright
Jan 07, 2021
Please avoid this vet at all costs. Cecilia Burnside backed me into a corner regarding euthanizing one of my cats several years ago by unilaterally terminating our relationship over a series of emails with no explanation and for no valid reason. I am certain I know what the "reason" was; I was evaluating palliative treatments to get a few more days or weeks with my cat who had been diagnosed with a sudden and aggressive cancer at the worst time possible in my own life & health.
Although she knew better than to say it directly, her behavior was pretty clear that she assumed I wanted his pain meds for myself. That, or she didn't like that I was looking for a less costly (read: less profitable for her) solution than the one she insisted upon. Either way, instead of having a grown-up discussion about this (after maybe an 8-year-long business relationship, mind you, which had been fine up to that point) she just quit in the middle of this crisis, forcing me to make an already-devastating decision immediately that could have otherwise been delayed.
I had to drive my cat to another vet to have him put to sleep the next day since I couldn't afford BOTH the new vet's required exams, etc., for new patients AND palliative treatments the week he needed them. The whole experience was so heartbreaking and traumatic that it's taken me five years to be able to write this long-overdue review without shaking.
Even amid the onset of my own health crisis, I never forgot that my primary responsibility was to prevent his further suffering by whatever means I could. A vet has the same responsibility, to owners as well as pets, and to neglect it is beyond reprehensible. I have no doubt that others have had good experiences with her, but so did I, up until then.
There's no excuse for the way she behaved and if she did it to me, she will do it to someone else. So please, if this is your vet, don't wait until you are in a vulnerable position with no good options, find another one now and start making the transition as soon as you can. If you aren't working with her yet, but were considering it, please spare yourself the abuse and heartache and find a different one.
Although she knew better than to say it directly, her behavior was pretty clear that she assumed I wanted his pain meds for myself. That, or she didn't like that I was looking for a less costly (read: less profitable for her) solution than the one she insisted upon. Either way, instead of having a grown-up discussion about this (after maybe an 8-year-long business relationship, mind you, which had been fine up to that point) she just quit in the middle of this crisis, forcing me to make an already-devastating decision immediately that could have otherwise been delayed.
I had to drive my cat to another vet to have him put to sleep the next day since I couldn't afford BOTH the new vet's required exams, etc., for new patients AND palliative treatments the week he needed them. The whole experience was so heartbreaking and traumatic that it's taken me five years to be able to write this long-overdue review without shaking.
Even amid the onset of my own health crisis, I never forgot that my primary responsibility was to prevent his further suffering by whatever means I could. A vet has the same responsibility, to owners as well as pets, and to neglect it is beyond reprehensible. I have no doubt that others have had good experiences with her, but so did I, up until then.
There's no excuse for the way she behaved and if she did it to me, she will do it to someone else. So please, if this is your vet, don't wait until you are in a vulnerable position with no good options, find another one now and start making the transition as soon as you can. If you aren't working with her yet, but were considering it, please spare yourself the abuse and heartache and find a different one.
Karen Armstrong
Dec 30, 2017
This is by far the best Cat vet in Texas, probably the whole world! I love their in home service and so did my cat. She lived a long happy 22 years. And when it was her time to go it was in my arms not in cold clinic alone. I will always by a big fan. You get the best care at reasonable prices and your cat will be healthier and happier. Best cat vet ever! What a blessing she is to cats and owners! Her assistant too. Love y'all!
Suzi T.
Mar 22, 2010
Dr. Burnside and her assistant Charla visited my home today to pay my kitty a visit. Dr. Burnside has a great sense of humor and makes the whole event actually fun for you and for the kitty. Charla is amazing with cats and while the doctor talks business, Charla quietly tests, clips nails, romps and plays... and the kitty is less the wiser that he has had a vet visit. I've never seen my kitty have so much fun :)
I highly recommend these guys. They were prompt and thorough, and took plenty of time to answer all of my questions. Awesome!!
I highly recommend these guys. They were prompt and thorough, and took plenty of time to answer all of my questions. Awesome!!
