CityPets Veterinary Care & Wellness is a full-service animal hospital and welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Dr. Jill Shook has years of experience treating serious conditions and offering regular pet wellness care. Beyond first-rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the waiting room and look forward to meeting our Baltimore veterinarian. We are happy to offer a number of resources that enable you to learn about how to take better care of your pets.

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About Us Report

We spent a lot of time thinking about one statement that captures what we want our patients and their owners to experience every time they walk through our door. And since we're a family-owned clinic, it's only natural we treat our patients the same way. With respect, patience, compassion, and okay, maybe a few too many treats.

New Patient Center Report

Here you'll find everything you need about CityPets Veterinary Care & Wellness and how we can help you. We have online forms for everything related to our Baltimore veterinarian clinic, and information, including a virtual office tour and what to expect on your visit.

What to Expect Report

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.

Veterinary Resources Report

CityPets Veterinary Care & Wellness is aware of the vast amount of information available on the Internet. Our team has taken the time and evaluated the following sites. We trust the information the listed websites provide to you, our client, and member of our family.

James Hepner

May 27, 2022

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I have been taking my dog there for 15 years. My dog was very old and in pain.it happens very quick. I asked if they could see him and if I needed to let him go I would like it to be there since he knew them. They would not see him & gave me a number to call. It showed me they just don't care.

Aemb

May 13, 2022

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Best Vet and Vet Techs in Baltimore! Kind. Caring. Honest. Understanding. Your pet deserves this kind of T.L.C.

Sidney Losey

Mar 05, 2022

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Best vet in Baltimore! Kind and compassionate, well worth the wait for an appointment.

Vicki Evering

Dec 17, 2021

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Dr. Shook and staff are always friendly and caring with both 2 and 4 legged customers! They provide such good care to all!

Alejandro Aguilar Canela

Nov 17, 2021

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Critical: Responsiveness They'll tell you they have appointments available, make you send all the documentation of your pet, answer another 8 e-mails and then tell you they actually are not taking appointments. Awful service.

Amy Karpan

Oct 18, 2021

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I love Dr. Shook and her whole staff! Thank you sooooo much for taking care of Max and me!

Deborah P.

Oct 04, 2021

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I've been trusting CityPets since 2015 with my fur babies and the service is always excellent. The team is very knowledgeable, great response time and amazing w/ both cats and dogs.

GGoddess

Aug 11, 2021

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Dr. Shook and her team have been absolutely phenomenal! I adopted my cat Onyx at the beginning of the pandemic and have been bringing her back to CityPets consistently for her checkups. Overall great customer service and they genuinely care about my pets overall health. As long as I'm living in the DMV, CityPets will be always be my primary choice.

Joao Couto

Jul 22, 2021

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Always taking care of my pet! Always really good :- Thank you

Susan Collins

Jun 28, 2021

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Dr. Shook and her team are fantastic! So caring and patient-centered. They truly have my critters' best interests at heart and it shows in everything they do!

Missy Devlin

May 24, 2021

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City Pets is a great place to bring your pets for care. Dr. Shook is an excellent vet. She is very knowledgeable and thorough when it comes to diagnosing a condition or illness, and she cares about the well being of both the pet and the human. Her staff is also very knowledgeable and very nice to deal with. I've been going to Dr. Shook for more than 10 years for both cats and a dog. I wouldn't dream of taking my pets anywhere else. She's the best! Still provide exceptional pet care even at curbside, thanks!

Diana Noble

Apr 06, 2021

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The Staff's Personal Care is gentle, kind, personable, efficient, and well trained. Doctor is very very knowledgeable. Doc has been caring for my pets for 30 years.

Ina Griffin

Feb 24, 2020

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Dr. Jill Shook is the best of the best. She is thorough, meticulous, and kind. All of her staff are professional, warm, and caring. Highest recommendation!

Christie W.-M.

Apr 30, 2015

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Dr Shook and the entire team at CityPets are fantastic! We initially chose CityPets b/c of the convenient location - we can walk from our house. Everyone we interact with is courteous and genuinely care about our two dogs. Making appointments are easy, there's never a delay when you arrive and their follow up is excellent. Our dogs never have an aversion when we walk in the door - always a great sign. Would wholeheartedly recommend this practice!