Veterinary Healthcare Associates

This clinic is wonderful, kept me updated on my kitty, Hershey. Friendly, efficient staff. Dr. Nations and his team took very good care of Hershey, they were wonderful, it was pouring rain and the staff are equipped with rain ponchos to wear, Justin brought Hershey out in a downpour and he was not wearing his poncho, it was covering my kittys' carrier to keep him dry. We think Justin is the cats meow. Thank you

To Dr. Martinez and the amazing team at Veterinary Healthcare Associates in Winterhaven, thank you for being so kind, compassionate and thoughtful during a very difficult time with our handsome little buddy, Bruiser. We loved him so much and we miss him dearly. To all of you, you have a special place in my heart for showing such kindness and compassion. Love, Bruiser's family

I can't say enough good things about this clinic. The doctors and staff are amazing. My pet and I were always treated with kindness, professionalism and dedication. My dog was diagnosed with a progressive neurological disorder. Dr. Laws-Barnes and her acupuncture team were amazing. They cared for my boy Blue like he was their own pet. I was always given updates and they sent pictures during his laser and acupuncture treatments.

I'm so grateful to Dr. Barnes and her team for helping Blue feel comfortable and safe when he went in for his treatments. Dr. Barnes and her team really go above and beyond for you and your pet. This is an amazing facility with the best doctors and staff. I highly recommend this clinic.

My Bichon was in labor and could not deliver her first puppy. I called ahead to veterinary Health care associates to let them know I was on my way. They were waiting for me when I arrived and Mizzy was whisked away to the Dr's immediately. The Dr. recommended a C-section and 4 beautiful healthy puppies were born. Thanks to everyone for all your help

Our beloved Murray was in crisis we brought him in for emergency treatment. We just wanted to express our heartfelt gratitude to the doctor and the entire staff for their kindness, compassion, and wonderful care.

We took chico on friday, he wasn't eating or drinking anything for two days he kept vomiting and lost so much weight. luckily we found this hospital to take him too. we waited long so get attended. chico is doing amazing with what they gave him! i would say to take your pet around 8am because it took us 9 hours waiting for chico.

Absolutely love this vet. They really work with you to make sure your pet has exactly what they need. So caring and understanding. Will recommend everyone to go to this office. My pups have never been happier!

I had a great experience with Veterinary Healthcare, Yes it's pricey but that's expected with emergency care. What I'm so appreciative of is how much care and love the staff have had for my Doberman Sebastian! I know they treat all their fur babies just the same, he had an emergency operation for GDV ( bloat) the staff not only cared for him but helped me through it as well. If your looking for a place that's caring and loves your animal as their own. Yes go here no question

My 13 yo cat Baby Girl had gotten infested with fleas and was dying from anemia. They got her a doner and saved her life. My heartfelt thank to the Doctors and staff. They are wonderful.

Had our older small dog in for care. It's a very busy place and took quite a while due to COVID precautions. I was impressed by how thorough they were. The Dr called a couple of times and explained diagnosis. After some care prescriptions and special food he is slowly getting better. Thanks I would recommend your clinic.

We recently adopted a little kitten! The experience was amazing. They took the time to meet with us and let us meet the kitten and make sure it was a fit. They make sure you agree to get all the medical treatment needed which to me is crucial to making sure a pet is well cared for. I had a prior experience with my former cat who passed and they treated her in an emergency. They were awesome then too. I highly recommend them if you are in the WH area.

Very professional group of Drs and staff. Can't say enough good about how caring, professional, and supportive Dr. Phelps and the girl's who were involved with my dog were. Thank you all for the card and sympathy you each expressed during this difficult time for me. Best regards, M. Wilson

4am on Christmas Day I call VHA.My Daisy was loosing balance when walking and like she have breading problem! I was so scare Im loosing her she is 11.5 when I got to VHA very sweet nurse came and take Daisy, after few minutes Doctor call me and she explained Daisy is ok she needs inflammation and pain medicine and she is ok Thank you all for helping Daisy and Happy New Year.

The BEST ER VET ever! My dog was in the ICU for three nights. They saved his life! He was not walking after surgery with his regular vet due to a reaction to the anesthesia. He was sent here for fluids. overnight but ended up needing one on one care, plasma, heart monitoring Etc. We didn't think he was going to make it through night one and they told us to keep our phone near us.

They nursed him back to health. I went to visit him and they were so caring and attentive to anything he needed and my concerns. After three nights he was back home and eating again. We had an episode while healing with diarrhea and they immediately had medicine and a probiotic ready for me to pick up which worked. We are forever grateful for their care.

Any concerns I've had post ICU they are so kind and answer them on the phone right away. The kindness of the staff towards not only the pets but the owners shows how much the staff cares. We have had the best experience. My dog is almost all healed and is eating and playful again. Thank you so much!

Two days before thanksgiving I noticed a huge hole in my cats leg. I freaked out and attempted to call his normal vet. Because of the holiday they were unable to see him until the following Monday. The day before thanksgiving I decided to bring him here. And it was the best decision I could have made. I waited maybe 30 mins in the parking lot. (which is the waiting area) for someone to take him back.

I was able to continue my day preparing for the holiday and the vet assistant called me every few hours for updates. Later that night he was ready to be picked up. An assistant brought him out, went over the procedure they performed, went over medication and home care needs and answered all my questions. This place was a breath of fresh air. Definitely will be recommending this place to others. Thank you everyone for taking such good care of our fur babies.

We took our Katie dog there as an emergency. She was struggling to breathe due to a tumor. Everyone from the assistants to the vet were amazing. They went out of there way to make the loss of our Katie easier on us. Their love for animals and their owners is genuine. I truly want to thank everyone who was involved in her care and highly recommend them.

I had to take my 14 year old cat in on Saturday night, Dec 4th, 2021 at 9:30. She was having difficulty urinating and was distressed. They were extremely busy. Covid restrictions required that I wait in my car. The wait time was very long, but my cat required multiple tests, labs, etc. Dr. Remington Drake called me three times during her treatment.

He explained everything in great detail. diagnosis, treatments, procedures, meds, aftercare, etc. He answered all of my questions and was never rushed when we talked. After introducing himself on his first call, he complimented my cat's appearance first thing. It was obvious that he is passionate about his profession and genuinely cares about the fur babies in his care.

The technicians that I met with at my car were also very caring explained medication administration clearly. Thank you to Dr. Drake and his team. Gracie's mom and dad. Tami and Brad Fisher

The staff was very professional and caring when I brought my Chihuahua, Nina, in for ultrasound. Dr. Nations called me and discussed the very positive feedback from her test results along with his recommendations. He is absolutely a veterinarian of the first tier. I greatly appreciate his and his staff's care for Nina and highly recommend this organization.

They took great care of our Milly, who is stressed out by just moving here. She has torn off most of the hair on her legs. With the vet's help, we'll get her back to not needing to wear a ring around her neck or a suit.

Our son's dog had complications that unfortunately ended our dogs life. The doctor explained our options, but I could hear the doubt in his voice. He was honest about our choices and outcomes. I appreciated it greatly. I absolutely love that the hospital considers the animal's minds, giving them cheese and peanut butter as they pass. Unfortunately, we were out of state, but this hospital made things easy, comfortable, and understanding our complex dynamics. Thank you for everything, and I hope the office has a blessed holiday. Rest in peace, Marley. You were loved BIG.

We had to use VHA on 2 occasions recently for our golden retriever. On the overnight stay the ICU nurse called with regular updates and sent pictures which following major surgery was so appreciate to ease such a concerning time. Dr Sawyer & her team thoroughly explained options and processes with detail and empathy. After bringing home our pup the VHA team were consistently available to answer questions.

I highly recommend VHA. Pictures show in hospital and followed but 3 in recovery at home. I show the one standing as this is day 2 after amputation Dr Sawyer said I would be amazed at how quick a pup adapts and she was spot on!

It costs to much. there should be a more reasonable option for pet owners

I was so disappointed with VHA today. I have been going there for a year and a half since we moved to Florida and was very pleased. We have a 12 year old dog who has gone to them several times and also now have a "new" 3 year old. We had an appointment for the 3 year old just to establish her there and get her records there. Meanwhile our 12 year. old had some stomach issues and we decided to take him to the appointment that the heathy 3 year old had.

As a courtesy, I called the vet's office to inform them of this change. I was told we could not bring in our sick dog until 10 days later (the next available appointment) because they needed an "hour" appointment rather than the half hour.

I can't begin to thank Tech Amanda and Dr. Nelson enough! They have gone above and beyond to provide excellent care in continuous communication throughout the whole process of Athena's intestinal blockage operation. Athena is still on the path of recovery but is doing amazing all thanks to Dr. Nelson, Amanda, and the whole team at VHA! Can't wait to have my girl back to 100% God bless you all and thanks again!

I called them at 8:30 am and they made it seem like they could take him right in. I've been here since before 9 am. He has diarrhea in the front of the facility and don't have anything left to pee and has sit out here for over a hour now dying. No water and shallow breathing and I'm still waiting watching my dog die. Update he started vomiting another animal hospital good take him but hopefully nothing. On the way do not take your pet here

I used to be happy with this place- But now I think they are basically a money grabbing facility. My dog needs a rabies vaccine.nothing else. When I brought him for his appointment they tried to sell me the following: -fecal exam -blood panel I said no thank and then was asked AGAIN if I wanted these additional tests. When they came to get him. for the rabies shot they informed me that the dr would do an office exam before giving the shot.

I said he doesn't need an "exam". I was told this was standard procedure prior to the shot. For an additional $70! How is it that I can get a COVId shot w no "exam" but my dog can't just get a rabies vac? They might be great vets but make no mistake. they are out to make as much $$ as they can off your routine visits. I think I'm DONE using this place.

They are very good on wat they do and they explain everything with detail

I have been using VHA for a few years as an ER vet since my regular vet is a mobile vet. I have always had great customer service here but this time it has been the worst experience. I took my cat in on Monday. On Tuesday I called with a question. I am still waiting for a call back at 8pm on Thursday. I have called each day. I finally called my. mobile vet yesterday and asked them the question, they called me back within a couple of hours.

I also requested all records pertaining to this appointment and apparently the doctor has to approve the request. It's my pet and I paid for the appointment so why, legally, can I not have those records? What does it say when it is easier to get a humans medical records than a pets.