Veterinary Specialty Center

I recently received the awful news that my male kitty, who just turned three years old, has severe heart disease. He likely has very little time left with me. I wanted him seen by a cardiologist I could consult with, so I made an appointment for an evaluation with the cardiologist at VSC, Dr Trevor Gerlach. The entire process for this appointment was impressive. First, it can be hard to get in, but you can manage your own appointment scheduling by scrolling through the booking portal whenever you want to, and looking for cancelations.

If you are motivated to get your pet in sooner, you can, and it's easy to manage it yourself. Just moments after I booked my appointment, I received a text with some further questions about my kitty, and also received a notice that my records were already being sent for from our home clinic. I felt like they would be well prepared for his history before we even got there.

I needed to correspond with the cardiology department via email a few times before the appointment, and the Cardiology nurse, Tammy, was just a lifeline. She answered my emails so quickly. She was remarkably kind and caring to both my kitty AND me. I've reached out post the appointment too, and received the same treatment. At the time of my appointment, visits were remote only, but WOW they have that down to a science and it's super easy.

After the appointment, Dr Gerlach called me and we spoke at length over the phone. I never felt rushed and we talked until he had answered all of my questions. All of that would have been enough, but there was one more thing worth noting: I stupidly didn't realize I was draining my car battery while waiting for my kitty's appointment to end. Tammy returned him to me and was walking back to the clinic when I discovered my car wouldn't start.

I called out to Tammy and she came right back and took my boy back into the clinic (it was cold that day). I started the process of getting AAA on the line to rescue me, but before I got very far with the call, one of the other technicians came out and walked toward my car with a portable charger! I could hardly believe my eyes! He started my car, I got my boy back, and I headed home.

All in all, we were both treated like kings that day, and I'm very glad these are the people who will soon evaluate kitty number two, as I just received news that his sister may be afflicted as well.

My experience at your facility was absolutely outstanding! Thank you for helping me with my precious Phoenix in a time of crisis. I especially appreciated the late night call to let me know that he was doing better. It so eased my mind and allowed me to get some much needed sleep. Your team is quite remarkable! Everyone we had contact with was extremely kind and gracious.

I would give you a 15 if I could. Mimi's Internal Med team is the best. Very respectful of my time, gets back to me with questions and most important, I know my dog is in excellent caring hands. I recommend VSC all the time and tell anyone who will listen how lucky we are to have your facility in our area. How lucky we are to have Sally alive.

Boba was dying in front of us and no one could figure out why. The ENTIRE team of specialists at vet specialty never gave up, figured out what rare disease my poor boy had and saved his life. Over a year later and they still provide the highest level of care for our pup during his follow up dermatology visits. This team of specialists is unmatched, incredible. HUGE Thank you to Dr Ness and to all of the drs at vet specialty. Because of you, my little guy is living, happy and enjoying life!

I had the good fortune of obtaining care at the Veterinary Specialty Center for my cat Zuzia who had a dual diagnosis of kidney disease and heart failure. Dr. Gerlach and his cardiology team were extremely caring, knowledgeable, and skilled. They went above and beyond and took care of my baby until the end, never skipping a beat and providing the highest quality of care throughout the whole treatment.

The same is true for the emergency team. I firmly believe that working with Dr. Gerlach and the rest of the staff extended my pet's life, and I am eternally grateful for that. Veterinary Specialty Center is an example of excellence in veterinary medicine, and I couldn't recommend them more.

I have only the highest respect and compliments on the care and professional and medical treatment of my German Shepherd. He has been an internal medicine patient going on two years. There isnt enough room here to say all the wonderful things I would like to say. I am certain he is alive today as a result of their care. Both Dr. Mordecai and his vet tech Michelle have been my lifeline. "I only wish that human Doctors and medical practices were even half as good". I trust them with my boys life

We brought our dog here for an emergency ultrasound. The staff were caring, compassionate and thorough both in their care for our dog, and in their explanations of his diagnosis. While I deeply appreciated the clinic's approach to covid safety and protection for doctors and clients alike, my only complaint is that I would have liked an estimate of the time I would be waiting, so I could have run errands or gotten a coffee while I waited for my dog's treatment to be completed. In the big picture, though, that is a minor complaint in comparison to the care and compassion they showed my dog and me.

Everyone at Vet Specialty--including the surgeon, Dr. Robbins--were incredible each step of the way. The staff continued to keep us informed, and the surgeon was very helpful in answering all of the questions we had. We felt like our pup was very well taken care of, which certainly eased the entire process tremendously. I will return here if my pup needs additional treatment and will recommend this facility to everyone with a dog in need of specialty care.

Have always heard great things about this facility and in experiencing a pet emergency at 3 am I can definitely say all the great comments and recommendations were spot on. The entire team was very responsive and kept in communication with us throughout the course of our pets treatment. Everything was explained and questions answered. I know our pet was in excellent hands!

While a bit pricey I understand the cost as relates to the services provided. They went over the costs involved so there were no surprises etc. and also gave us a ballpark figure if things escalated and additional treatments were needed. Very pleased with all the services provided and the communication the team delivered. Since COVID restricts access good communication is a must and this center delivered!

Also noteworthy is a very clean, well maintained set of port-o-potties in the parking lot for use while you wait in your car for info. May seem like a silly thing to mention but since you can't really go inside it's nice to have the ability if the need arises.

Our Golden, RUTgrrr, had been lethargic for a few days and at the dog park refused to go after the ball. He was having a difficult time breathing and we knew it was not good. VSC had twice saved him when he was a puppy when he swallowed a whole glove. They found he had a serious lung problem and had to take out 40% of one lung. He has done so very well and might have had the problem for awhile because now he has so much energy and is as happy and frisky as our 2 year old Golden.

Everyone made us feel so confident in their abilities and was so understanding about us calling at all hours to check on him in intensive care. The surgeon, Dr. Robbins, was great and answered all questions and really put us at ease. He saved his life and our 6 yr old grand daughter's heart!