Associates Animal Hospital

Love bringing my pets there! Great Doctors and wonderful staff!

I lived close by to this animal hospital and wanted to get my cat spayed. Instead, I dealt with 3 months of disorganization. The vet essentially chastised me for having a cat from Ukraine, despite the fact that I got her from a reputable breeder and was unaware that she was from Ukraine until the day I purchased her. After my initial appointment, I was told that I would receive an estimate for the spaying appointment.

Two week go by, and I was instead called to attempt to double charge me for a stool sample. I asked about the estimate and was told that I was being impatient since they are low on staff. I don't think it's unreasonable to expect the estimate within two weeks. Now, a month has gone by, and I call back to request the estimate once again. I was told, "Whoops, we forgot to send it to you!". So, on top of having to wait for an initial consultation, attempting to double charge me for a stool sample, and waiting for the estimate, I had to wait yet another month to finally get my cat spayed.

She healed up well, but the vet tech was incredibly rude to me when I picked her up because I simply asked what the procedure entailed. I was just asking if they removed her uterus and ovaries or uterus alone because it varies by vet style. Overall, every interaction that I've had with staff at this animal hospital has been short and dismissive. I would much rather go to a facility who treats me well, is organized, and doesn't make me wait outside in the cold for 20 minutes with my animal in January.

Friendly staff and great service! All other vets nearby were not accepting new patients but Associates took us in and has given our kitten excellent service. They go the extra mile between providing treats, free nail-triming and deworming, Feliway-sprayed blankets, and calling proactively to offer rescheduling in case of inclement weather. Very glad to have taken a friend's recommendation to come here!

They care so much about the ones we love. Friendly, professional and they know what they are doing.

Awesome and friendly staff, always do the best to accommodate my huge farm dogs who don't like indoor spaces, and have been successful in resolving all our health issues thus far.

I started bringing my animals here many years ago and it was lovely, but something has changed in the past several years. lack of compassion, over priced. over the past 2 weeks my dog has been very ill, seen several times, today she increasingly ill. The front desk was extremely rude, incredibly unprofessional and inappropriate, and this is to a long time dog/customer. I will not be bringing my animals back.

The front office staff is very nice. They were able to get all of my questions answered and took great care of my dog. When I spoke with the veterinarian over the phone, they were knowledgeable and made sure I understand what to do next when caring for my dog.

The staff at Associates were friendly and helpful, as usual. Dr. Rosiello provided thorough explanations of my dog's health and results of the tests he performed on her, and took time to answer my questions. Due to Covid 19 restrictions, I was not able to be there during the exam but I felt confident my dog would be treated with the same gentle care she receives when I am present. In short, it was the high quality of care, service, and compassion I have witnessed in the 20+ years Associates has been treating my dogs.

The animal hospital was fantastic. They got my puppy in on short notice just before the holidays. They took my puppy for his exam while I waited in the car. They called me to get additional puppy information and offered to clip his nails at the end of his appointment. They provided all the age appropriate puppy vaccines and cleaned his ears. I highly recommend Associates Animal Hospital for their excellent customer service and subject matter expertise! Also, there's a great doughnut shop $$$ down the street while you wait for your pup (Rocco's Doughnut Co).

Took my mom's little elderly Cocker Spaniel here 10 days ago and I couldn't be happier with the way the staff interacted with our frightened little elderly dog. I believe it's Dr Radner(?) who examined her and Sophie just loved her (as well as the staff person who sat on the floor in the exam room and calmed Sophie down along with the giant silver water bowl.since Sophie is thirsty all the time that was heaven!) LOL they took care of her every need. they really do have an expertise for elderly dogs and how to care for them including what test to order, what to leave alone and what is best for the dog at this age.

Many human doctors have no clue how to treat their end-of-life patients. The pain medicine she prescribed worked within 3 hours.the antibiotics cured our Soph and she's back to her puppy self! In the waiting room Michelle behind the desk did everything she could to help. She is kind and understanding as well as patient with both dog and owner LOL I also went back today to get a refill for the pain medicine and Michelle was just as kind and compassionate as the first visit.

This is a first-rate veterinary hospital that understands end-of-life care for dogs and unlike other veterinary hospitals, does not try to run up a bill but rather just help dog and ownerdeal with what can be a very frustrating and emotional time, like any caregiver.

As I continue to work through the issues my aging dachshunds have, the team is so kind, understanding, and accommodating. And for my somewhat anxious little ones, the vet is not a stressful experience because we have the same familiar faces for them each time. Very grateful for the service they provide.

Drs Rosiello and Badner are great, plain and simple. We had a 16 yr old dog and Dr Rosiello kept him going, never once giving up on him. The pooch lived a great life due to the great caring staff. They are amazing people.

Its great veterinary practice, patients given great excellent care by very well cared for by staff.

I paid $25/week for 6 weeks for a test the vets said I absolutely needed. I ended up deciding to not get the test done. But rather than crediting all that money to my account for a test that was NEVER DONE they just pocketed it. They did not credit my account. This is dishonest business practices and I will not go back.

Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my wife during an emergency this past weekend. We were traveling and our dog was under the care of another veterinarian. He went over treatment options, explained pitfalls and considerations of each.

The advice he gave us may have saved our 15 year old Portuguese Water Dog. He even gave us a follow-up call to see how our dog was doing! This was so much more than what you can ask of any doctor or business. They are one of a kind and we will miss them.

I adore Associates Animal Hospital - I've been taking my nutty dog Susie there for years now, and Dr. Gillham and Dr. Rosiello are ALWAYS wonderful with her, despite her maniac behavior! They're very patient with her, and always take that extra time needed to explain everything. They always make our visits enjoyable, and Susie's tail never stops wagging.

I'll also take this moment to commend the technicians who are equally patient with Susie and are always very accomodating and friendly. If you're looking for a great, personal veterinary experience, look no further!