Bay Country Veterinary Hospital

Love the Veterinarian's as they take wonderful care of your pets and the staff is friendly and kind!

We have been coming to Bay Country now for a couple years and have always received great service from both the support staff and doctors. Highly recommend.

We rescued a loose dog in traffic on General's Highway near Bay Country Veterinary in Crownsville. We carried the small terrier into the vet and they immediately scanned her for a chip. There was none and no tags. They then gave the dog some water and provided me with a leash. It was warm outside and the dog was stressed. They let us rest in the waiting room until Animal Control came and picked up the dog.

The dog was then picked up by the owner from Animal Control. Bay Country had advised me to call Animal Control which was best for the dog. I then was able to post this story on Nextdoor which really helped connect with the owner. The ladies at Bay Country really kept us calm during a stressful situation.

We've been going to Bay Country for our dogs and kitty since we moved to the area 6 years ago. All of the staff have been kind and attentive to our pets. I find their online portal really easy to navigate, and while they remain very busy, I'm able to book check ups easily. Emergency appointments are a bit harder but it seems that is the case for many vets in the area during COVID.

I took my dog because he needed updates shots ( 2) and has growth in his ear that we have tried for over a year now to treat. After treating his ear and shots the vet ( very nice) said I need to call her if it the treatment doesn't fix the problem. It didn't. I called back in 3-4 weeks and was told by the secretary that I need to bring him in. I said I already spent $378 and was told just to call and the vet would try something else.

The secretary said that he needs to come in to have his ears checked. there is a reduced fee for follow ups. Well this isn't a follow up. the vet said to call in. He doesn't like travel, I already paid, no one is calling me back. Now I need to start over somewhere else.

*Update* We have had some very challenging issues recently with our older pet and Bay Country could not be more kind, caring and available for all of our questions and concerns - which have been a lot! They treat our "pup" like he was their own, and we are eternally grateful. We stumbled upon Bay Country a few years ago, when our dog needed some emergency treatment.

Then and now, they have been the most caring group of vets and staff we have ever encountered. I think they love my dog as much as I do! Never pushy, always informative, kind and patient - I really could not ask for any more!

This office provides wonderful veterinary care! I have been taking my animals here for many years and I don't think I could have chosen a better vet!

Special thank you to Stephanie at Bay Country Crownsville for her great care and concern for our Reece. She always goes above and beyond to ensure a positive experience for you and your pet. Stephanie is much appreciated by our family and we are grateful for the love she shares with our timid girl. And to the office staff that is so kind every time I call with a question (or a million) or request an appointment - thank you for all you do!

My challenging pup successfully met with Dr. Sabella and Natalie for his yearly shots. Words cannot express my gratitude for these 2 and their patience/kindness with me and professionalism. Thank you!

I just want to say thank you for making my pet & I feel safe, comfortable, & loved. Having an exotic pet can sometimes have some negative energy from certain people that don't see their beauty & potential. Always sad to see them get judged. But the staff at Bay Country Vet Hospital were super amazing with my baby for his first vet visit, & he came out happy & not stressed out! Glad I chose you guys :