The Newport Beach Veterinary Hospital provides complete General Veterinary care to Newport Beach and the surrounding communities, as well as Referral and Second Opinion Evaluations of difficult and complex pet illnesses, for Dogs and Cats throughout the Southern California area. Dr. Cohen, an Internal Medicine Specialist for pets, was the very first with his credentials here in Orange County, California.Now, with over 30 years of experience, he remains on the progressive "cutting edge" of the veterinary profession while remaining constant in the hearts of those who entrust their pets to his expertise and comprehensive care.
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Reviews (12)
Kim Proietto
Dec 01, 2021
Julie Douglas
Apr 02, 2021
Susan Greene
Mar 25, 2021
I am incredibly dissatisfied with the services at this Veterinary Hospital. Do not take your pet here. I brought my Lab puppy here specifically for arthroscopic surgery for elbow dysplasia. I wanted a particular surgeon who works out of this hospital. While the surgeon was fantastic, Dr Cohen (the owner) is a sweetheart with a knowledgeable and kind demeanor, and I do believe my puppy got great care with the surgery going very well - there are many problems within this Veterinary Practice that lead me to my negative review.
I'm very pleased with the results 3 months post op, however, I waited days for a simple call back or received none at all. I have pet insurance, and for three months now I have asked again and again, and sent written letters requesting documentation of invoices and medical records, yet have received nothing at all. Normally, this is simply done by the reception staff, but they all defer to Debra Cohen with excuses ranging from: (1) "The Dr needs to finish his notes, " (2) "I will tell Ms Cohen, " and (3) "We are 'old school' here, " (meaning they can't send an email attachment). Excuses at every turn, and while Debra Cohen comes across as very sincere and helpful - she is not.
This was a very costly surgery and treatment and its impeding my ability to get reimbursed by both the insurance and the breeder. Its absolutely unacceptable and profoundly unprofessional for a business to be so obstructive. And, apparently, I am not the only one to experience these problems or a subset thereof. There are other quality hospitals with veterinary specialists to go to that could have done my puppies surgery without out all this added BS and the added financial strain. I absolutely regret coming here. Just stop, and find another Veterinary Hospital.
I'm very pleased with the results 3 months post op, however, I waited days for a simple call back or received none at all. I have pet insurance, and for three months now I have asked again and again, and sent written letters requesting documentation of invoices and medical records, yet have received nothing at all. Normally, this is simply done by the reception staff, but they all defer to Debra Cohen with excuses ranging from: (1) "The Dr needs to finish his notes, " (2) "I will tell Ms Cohen, " and (3) "We are 'old school' here, " (meaning they can't send an email attachment). Excuses at every turn, and while Debra Cohen comes across as very sincere and helpful - she is not.
This was a very costly surgery and treatment and its impeding my ability to get reimbursed by both the insurance and the breeder. Its absolutely unacceptable and profoundly unprofessional for a business to be so obstructive. And, apparently, I am not the only one to experience these problems or a subset thereof. There are other quality hospitals with veterinary specialists to go to that could have done my puppies surgery without out all this added BS and the added financial strain. I absolutely regret coming here. Just stop, and find another Veterinary Hospital.
Gina Mallicoat
Mar 19, 2021
I would never recommend going here. They ran my credit card for charges that were not authorized and would not give me an invoice for the charges. They lied to me several times. Do not go here. They seem all nice on the phone but do not follow through and charge people for services without telling you the price or sending you an invoice or receipt.
I drove from San Diego to Newport Beach one day and asked for a receipt and they told me they couldn't print one out or email it to me because they don't have an email and do things the old school way. After contacting them 12 times twice in person they still wouldn't give me an invoice for the charges which exceeded $6900. My vet fees were being reimbursed to me which I explained to them which was why I needed the invoice. They put the $6900 on my credit card without my authorization. They put these charges on my credit card during the holidays without my authorization.
I drove from San Diego to Newport Beach one day and asked for a receipt and they told me they couldn't print one out or email it to me because they don't have an email and do things the old school way. After contacting them 12 times twice in person they still wouldn't give me an invoice for the charges which exceeded $6900. My vet fees were being reimbursed to me which I explained to them which was why I needed the invoice. They put the $6900 on my credit card without my authorization. They put these charges on my credit card during the holidays without my authorization.
Steve Novosad
Nov 24, 2020
Zulima Tristancho
Nov 07, 2020
Dr. Cohen is the best in the business. I do not trust my dogs' lives in anyone else's hands other than his. Not only is it important for me as a dog mom for a vet to be so skilled and professional, but also to be kind and loving towards the animals. Dr. Cohen embodies all of that and more. Unlike other vets and even human doctors who come into a room and start rushing you from the moment they step in order to get rid of you quickly, Dr. Cohen is so attentive and relaxed.
He sits back in his chair and takes notes on every single detail you give him. He asks so many important questions about the pet's behavior and habits. He does a thorough exam and will tell you if there are tests the pet doesn't need, so you know it's not for the money. He takes his time and makes you feel at peace. The atmosphere there is so pleasant. I can't explain it. I have referred several people there and everyone has always come back to me saying how they wish they had known about him before. He's just the BEST!
He sits back in his chair and takes notes on every single detail you give him. He asks so many important questions about the pet's behavior and habits. He does a thorough exam and will tell you if there are tests the pet doesn't need, so you know it's not for the money. He takes his time and makes you feel at peace. The atmosphere there is so pleasant. I can't explain it. I have referred several people there and everyone has always come back to me saying how they wish they had known about him before. He's just the BEST!
Jamie Irby Mason
Jan 07, 2020
We love Dr. Cohen! But the office staff is about the worst we have ever dealt with. They say all the right things with zero follow up. As long as you don't need to get a travel certificate, shot record, or speak with anyone other than the person that answers the phone to get a cursory answer, you will be fine here.
Jaimeenchris Marasso
Oct 13, 2019
This is the most caring and knowledgable vet we have seen in years. From the minute you walk through the door and are greeted with such a warm sincere welcome to the moment you leave and know your animal was their priority. SO glad to have found them. We will continue to drive up from San Diego for all our needs.
Chris Staller
Sep 22, 2019
Dr. Cohen is one the best vets in the area, specializing in internal medicine. He takes the time to meet with you, review any diagnosis and most importantly, he listens to you. They are also famous for the quality of their Xrays. This is particularly important if you are looking to get an OFA diagnosis for the purposes of breeding or any other diagnosis. We can not recommend Newport Beach Veterinary Hospital enough.
Vicki Morris
Sep 03, 2019
We have been bringing our two dogs to this EXCEPTIONAL practice for a span of 21 years. From our very FIRST appointment, we felt that the Cohens and their loving, devoted Staff were an extension of our "family." We have COMPLETELY trusted both Dr. Cohen and Debra Cohen with our dogs' diagnoses, treatment, medications, and ALL aspects of their health.
Not only are they kind, sensitive, other-oriented professionals, but they are also dog-parents, themselves, who TRULY understand the emotions which patients have as related to their beloved pets. The Cohens' compassion has no limits, as they have guided us, as well as so MANY others through pets' health journeys. The cleanliness of the facility, as well as the thorough efficiency of EACH employee speaks volumes about how WELL our cherished pets are treated, once they are in the care of the Cohens. No better Veterinary diagnosticians can be found! A+++ VICKI MORRIS Newport Beach
Not only are they kind, sensitive, other-oriented professionals, but they are also dog-parents, themselves, who TRULY understand the emotions which patients have as related to their beloved pets. The Cohens' compassion has no limits, as they have guided us, as well as so MANY others through pets' health journeys. The cleanliness of the facility, as well as the thorough efficiency of EACH employee speaks volumes about how WELL our cherished pets are treated, once they are in the care of the Cohens. No better Veterinary diagnosticians can be found! A+++ VICKI MORRIS Newport Beach
Stephanie Thorp
Aug 05, 2019
We love everyone there. I'm not sure why there have been bad reviews of the front desk staff. They have always been polite, respectful and helpful. On top of the great staff at the front desk, Debra and Dr. Cohen have taken such good care of our lab since we brought him home. They love our fur babies like their own!
Allissa D.
May 22, 2009
Dr. Cohen is a true saint. Dr. Cohen is the smartest man I know. Dr. Cohen has been helping me with my cats for over 13 years now. I can't tell you how much he has meant to the lives of so many unwanted and unloved animals in our community that I rescue as well as those lucky pets that are "family members." If it wasn't for him I wouldn't be able to afford helping any of these poor souls from spaying and neutering to dental care.
He has never turned me away even though she is always very busy with other patients; I have to wait a while to see him when I work in on his full booked appointments when I feel an emergency but he is so worth it! The girls at the front desk are always helpful and do their best to keep up with hisr hectic schedule. I love Dr. Cohen and her staff and hope he's around forever.
He has never turned me away even though she is always very busy with other patients; I have to wait a while to see him when I work in on his full booked appointments when I feel an emergency but he is so worth it! The girls at the front desk are always helpful and do their best to keep up with hisr hectic schedule. I love Dr. Cohen and her staff and hope he's around forever.
