West Bay Animal Hospital

I adopted my pet from the RISPCA over two years ago and have been a client at West Paws for over two years. I always liked taking my dog Shadow to West Paws to see Dr. Clarissa Williams. This practice has gone downhill since Dr. Williams left. it took over a month to get an appointment for my dog's skin condition which 3 weeks after the visit has only gotten worse.

The veterinarian (Dr. Paradise) will not return calls and it's impossible to get a timely appointment while my dog continues to suffer. they have no problem racking up the bill and taking your money though! They seem to care more about making a buck than caring for my dog. if you care about your pet, my recommendation is to stay far away from West Paws!

I went there to get my two dogs, a 5 year old, and 4 months. I needed my dogs looked at due to the both of them itching excessively. I knew the drill, so we just needed to get them seen so we can go forward with flea medications. When we got there, the vet tech seemed very nervous of my oldest dog, "German Shepherd". We had her muzzled to make them feel less nervous, because I know how people can get around a German Shepherd.

I instructed the vet tech how to do a proper leash transfer and told her once I let go she will follow you with no issues, which is what happened. With covid, we were not allowed inside, but I knew this before hand, I understood. But I had a bad feeling in my gut the moment I let go of the leash, that my dogs were not in good hands. After approximately 25 minutes we received a phone call saying both dogs did great and the vet informed me that my dogs didn't have fleas, and it was just "the cold weather" and "allergies".

I thought to myself that's impossible and figured because they're scared of certain breeds, they don't do Proper examinations. With that being said, using my judgment I got a second opinion from another vet and she confirmed they both had fleas within minutes of examination. Maybe I could of given west paws a pass on my oldest dog, due to her having black fur. but how can you not detect fleas on a tan German Shepherd puppy. $350 down the drain, but I was lucky to find a experienced vet the next day.

For those who love their dog, don't go here. they don't care about your dog or you. Fleas can lead to infestations inside your house, and it being winter time they need a warm carrier. If a flea infection goes undetected, your pet may develop a heartworm Or tape worm. Tapeworm may occasionally infest people as well.

We took our new puppy here and the team was so awesome - very informative and kind to us and the puppy. We highly recommend Dr. Clarissa and Amy - they were both so great! We were a little nervous not being able to go in with him but Amy came out and was so sweet with him. We couldn't have asked for a better first visit for our boy.

Westpaws is truly the best. Each staff member takes the time to get to know your pet and remembers them when you go back. They make sure all of your questions are answered and you never feel rushed. Each visit is thorough and comes with great advice. We live 45 minutes away but would never take our dog anywhere else!

Clarissa Williams is the most amazing vet I could possibly recommend. She is extremely thorough and has a way of explaining everything she's doing and noticing. I'm completely at ease when my dogs see her because I know she's looking out for their best interest and I'm always in the loop with what is going on. Even her tech Dawn is amazing we are forever grateful for this team and what they do for us and our dogs.

Searching for vets based on reviews can be tenuous, so I'm glad I was highly recommended by a friend to see Dr. Williams and her staff for our new rescue pup. The location is convenient, there's plenty of green space around the complex to settle your dog the new environment, and everyone inside shares a warm and welcoming "grandma's house" vibe. The care was attentive, thorough, gentle, and genuine.

It's easy to feel like you're being nickel and dime-d at other practices, but I didn't feel this way at all. I left feeling more informed and grateful for their affordable and reasonable prices. I also felt like I was given space and time to decide further actions, which is a rarity in this field.

After my regular vet office was closed and only taking emergency appointments during this time, I was forced to call every vet place in R.I! Every place told me they weren't accepting new patients at this time and doing only emergency visits. My dog gave birth to 8 cute chunky puppies 7 wks ago so they needed their shots. Thank god I found West Paw!

They were so nice and accommodating. They saved me by keeping my pups safe and healthy! The Veterinarian, Dr. Williams also called me personally to talk about my puppies and how they were doing. She was the sweetest! Thank you to all the great secretary and assistants that helped take care of my babies! I appreciate you all during this hard time!

Dr. Williams is absolutely AMAZING! The entire WestPaws Staff is phenomenal! There aren't words that describe the experience my family gets whenever either of my boys have an appointment. They handle them as if they were their own. My two guys Amadeus and Yoshi will never see another veterinarian other than Dr. Williams!

Wonderful place inexpensive and they are very accommodating. The paradises are both nice helpful people ie plored other places but came back! I highly recommend them

Very dissatisfied with them not working with online pharmacy's. I've been going to north and west paws for many years with my dogs. I've spent thousands of dollars. The meds I got were 47 dollars and online it's 14 dollars. They made plenty of money from me over the years. When I talk to the vet about it she said it was the owners policy.

I told her I would be taking my business elsewhere and she didn't care. It's to bad because Dr. Mark was a good Vet. Thank you for getting back to me. I will definitely do my research before ordering online. Thank you for your insight

Do not go dr williams or north paws if your dog is sick. last week went to the dr's. stating my 12 year old bichon was not eating drinking, does not wan to get out of bed. gave her blood work and stated it is a uti / gave me clindamycin / antiobiotic. called every day stating my torre is not eating, drinking / won't get out of bed. said she is nausea from medicine and stubborn. took her today for 2nd opinion, immediately did a chest x-ray to find out full of lung can 2 weeks to 2 months. save your dog's life, do not go there

I had been taking my 3 cats to a different vet, and after being over charged multiple times for no results with my cats I switched to West Paws. Both Dr Paradises are wonderful, it took one thorough visit with Danielle to come up with a plan for each cat and after some different procedures and medication changes they are all happy and healthy and I don't have to worry about them anymore! Highly recommend this Vet Center!

I truly believe WestPaws is as good as it gets. As a first time dog mom I have called WestPaws with numerous questions and concerns in regards to my puppy Sadie. I am constantly asking questions that seem stupid to me but are always met with such caring and thoughtful responses from Dr. Clarissa Williams. Every time Sadie and I enter the office everyone is so sweet and welcoming.

I trust Dr. Williams so much and Sadie absolutely enjoys going (even though most of her experience has been receiving shots). WestPaws is also affordable! I have gone multiple times since I got Sadie since she is only a puppy and I have never spent over $180. They have special prices for first time dog owners and they trim Sadie's nails free of charge each visit! I love knowing that Sadie has a group of people who care about her well-being as much as I do!

My husband brought our dog there today for some blood tests because we suspected something was wrong, I called all around in the morning after a few failed attempts to get our dog seen other places, I stumbled upon WestPaws. They were the only ones who were understanding and had an open appointment and were glad to take a look at him. They were very informative and helpful with making sure we understood what we had to do, we even learned a few things about our dog that we were unaware of because we rescued him back in September. Just overall a great experience. Our dog is already doing 70% better and he's only been home for a few hours. Will be scheduling with them from now on.

Dr. Williams and Staff were amazing and compassionate. They were incredibly patient and understanding of our needs at a very critical time. I cannot thank them enough.

Caring, dedicated, and fantastic is how I would describe Dr. Danielle Paradise and West Paws Veterinary Center. when my dog was diagnosed with a rare, complicated health problem Dr Danielle was constantly updating me with test results, options and ideas. She researched constantly and cared for me as much as my dog. She is warm, reassuring, knowledgeable and compassionate. I cannot recommend Dr. Danielle and West Paws enough! THEY ARE THE BEST!