Brewer Veterinary Clinic

The vets and techs at this office are fantastic. I have a kitty that's prone to medical issues and whenever something worrisome arises, they fit us in promptly. My cat is always treated with love and kindness. I highly recommend!

I will never take another animal to this place! You treated my cat for a yeast infection when she had kidney failure and all you could say when the antibiotics YOU prescribed her shocked her system was that she should be put down. I however actually cared about the wellbeing of my cat and did my own research from a separate veterinarian located out of state who gave me an option to treat instead of a death sentence for my lifelong BEST FRIEND. It's been a year and one month since I lost my angel and there's not a day that goes by where I don't still talk to her and pray for her.

I left a review on Brewer Vet Clinic's facebook page and their response was that "they wouldn't treat any more of my animals because I was bullying". That's hilarious because you people couldn't PAY me to bring another animal under your "care". You're a bunch of soulless cowards and my cat deserved way better and I'm sorry that I trusted her with you. You're a sorry excuse of a clinic and your receptionists are cold and uncaring--considering I called originally very upset and crying to set up an appointment to get my cat checked out, which was only met with the most annoyed tone by your receptionist. IM SORRY I WAS WORRIED ABOUT HER I CLEARLY HAD A RIGHT TO BE CONSIDERING SHE'S GONE NOW SO THANK YOU FOR THAT.

Sit in front of your screen and read this and continue to think you're right for the way you handled things, my cat is in the ground and I miss her with all of my heart! Words cannot describe the hate I feel for you!

Best place for all four of my fur babies. Caring, kind, empathic and fully understanding of how much these members of our families mean to us. You can't ask for better care for your pets.

Honestly an amazing emergency vet experience, they didn't force x-rays, cost was affordable and they were so sweet to my 88lb pit. They prescribed pain meds and antibiotics and explained thoroughly about the dosage. He is much better after just a day.

I just had my first appointment with this clinic since I moved here to Maine. They really do care about the animals an the people who take care of them. I brought my service dog there today. An my car is not with me so I had to Uber there. Was unable to Uber home an the doctor helped me out. She took me home. Blessing to her. She also went above an beyond for my little girl. She's 15. I thank you. I thank you. Great people working there people that care. If I could give 10 stars I would. Best veteraniay clinic I've be to in 15 years

My husband and I have been using Brewer Veterinary Clinic for nearly 22 years. This is also the vet that both my parents and grandparents used when I was a kid many moons ago. The staff is very professional, caring, and accommodating and we feel very comfortable and confident in their care of our dogs and cats. The only reason this is a 4-star review as opposed to a 5-star review is because we have noticed recently that their prices have increased a good bit.

I know that we are living in a very difficult economy and everything is more expensive these days, but I feel that their price increases are pretty significant. Additionally, their wait times have been pretty long lately. We had an appointment for one of our Golden Retrievers last week and we arrived a few minutes early, but ended up waiting in the parking lot for 20 minutes past our appointment time for them to come out to get our dog (you still can't go inside with your pet due to COVID).

We also really miss Dr. Feher, who sadly, but understandably retired and sold the practice a few years ago. He always kept their prices very low while still providing top-notch care. He was our vet for many, many years and he was also our vet when I was a kid in the 80s and 90s. Overall, if you are looking for a vet that you can trust to provide the highest level of care to your fur kids, I very highly recommend Brewer Veterinary Clinic.

I have always been very pleased with the level of car my dog received at BVC. My dog had two separate ACL surgeries and the vet was amazing. Unfortunately I chose not to return to BVC when they chose to tell my my dog's biopsy showed terminal cancer via voicemail. I learned my best friend was going to die in a voicemail. Now I realize that news was going to be devastating now matter how I received it, but getting it in such an impersonal manner was too much. So my issue was not with the quality of care, but with how I was treated.

Thank you so much for taking my mom's cat, Shadow, and caring for him today. I work at a veterinary ER and I was so stressed out not being to take him into my hospital because I live so far away. I could tell he was in good hands after talking with my mom, and she said that everyone there was incredibly helpful, caring, and compassionate. She had to say goodbye to her best little guy, and your empathy and professionalism helped her through this difficult time. Keep up the amazing work and thank you from my mom and me for being there when I couldn't.

Even though I received bad news about my dog's condition, the vets and the staff at the Brewer Veterinary Clinic were very thorough, helpful, professional, and compassionate.

We used to own two "difficult" German Shepherds. Brewer Vet always made accommodations for us and our two dogs. I practically have a herd of dogs now and their care has always been and continues to be top notch. I wouldn't take my babies anywhere else. I read some of the negative reviews and the only thing I found to be true was the long wait times but to me that has been the case at every place I've ever been for medical care for both my pets and myself.

I just plan for it. The staff however, the nicest people ever. I can't imagine them ever being rude. I've even heard snippy clients get responded to patiently and professionally. They juggle a ton of stuff and those people at the front desk never have a moment of down time. Despite how busy they are they have always gone out of the way for any request I had and been as accommodating as possible. I love them there! My dogs even enjoy their vet visits. Truly.

This was my first visit to a vet with an animal. It's my daughter's cat but I think I was more nervous then the cat! The vet was very calming and reassuring. Took the time to explain what needed to be done. Never assumed we wanted certain things done, he asked first. Both the vet and his helpers were very gentle and patient. Lil P found her forever vet.

Wonderful experience. My very grumpy cat had symptoms of a UTI or blockage. In my panic, I accidentally Googled the wrong vet (I was very confused as to why I wasn't on file and eventually figured it out when I punched it into my car navigation and it was in the wrong town) BUT when Dr. Houser heard his symptoms she squeezed him in on the same day.

Everyone was professional and pleasant to interact with. Very reasonable charge for an emergency visit and medications, and I will definitely follow up with them if my cat ends up needing further testing or treatment.

We have had three appointments with this clinic since we adopted our kitten in May. In these tender times, we could not join our kitten to her appointments. Our first encounter with the clinic was by phone and immediately I was reassured because of the personality and thoroughness of the staff. Our kitten was so well treated and the staff was incredibly informative regarding her state of health.

Her second appointment was the same level of expertise and reassurance. Yesterday she had her spay surgery and, again, we are so thrilled that we chose this clinic for our beloved Lily. She was do well taken care of. The follow up was so welcome and she is recovering beautifully. I can only speak for our experience but I am grateful beyond words to have found such a caring place to take our new family member. This is not my first go round with a vet but it is the best by far. To say that I trust them with my little darling is high praise. They have earned that and more.

My pets have been going to Brewer vet for about 10 years. Many have since crossed the rainbow bridge. I'm grateful for their compassion, wisdom and knowledge. There is no other place that would make me feel as comfortable. Our pets thank you.

I have been using this vet for 2 years. The vets are courteous and knowledgeable. They have Saturday hours, and typically can schedule me within 2 days if it is a critical visit. The downside.the wait once I arrive at the appointment. No matter the time of the appointments or the purpose of the appointments, I wait approximately 45 minutes to be seen.

On one occasion I brought our cat in for an initial visit, entered the exam room after 15 min, then waited 30 mins for the vet. Another visit after waiting 30+ min to see the vet, I then wait 30 minutes to pay. (I would change vets, but I've heard this is a problem for all vets in the area.). Their waiting area is small. It has 2 benches for seating.

The same entrance is used for all animals. They typically have cat or bird cages set up for adoptions in the waiting area as well. It gets congested in the morning and afternoon for pick ups, paying and patients present for their appointment. I have begun checking in, then waiting in the car with my pet. They call me on my cell phone when they are ready for me. The veterinarians are wonderful, sensitive and sincere.

I'm a retired veterinarian and I've come here several times for laser treatment for my dog. I found the medical staff to be extremely competent and knowledgeable; however, the front desk staff is another story. Everyone seems to be on the phone all the time, and you should expect to wait at the front desk for several minutes until somebody can help you. It's a strange system.

Recently however, I stopped coming here because of an extremely unpleasant interaction with the receptionist while I was trying to book an ultrasound appointment for a pregnancy check. After being put on hold for five minutes, and despite telling her that I was a retired veterinarian, the receptionist insisted on delivering her pedantic and rather insulting explanation of what ultrasound would and would not reveal.

Unlike said receptionist, I went to school for this and used to work in the field, and so I found this to be totally insulting and disrespectful, and the receptionist's manner to be profoundly unprofessional. Despite my asking her to stop several times, she ignored me and simply continue to delivering her litany of ultrasound factoids. At the end of this nearly 15 minute phone call, the receptionist asks: "What's the reason for this scan?" I asked her if she was serious; she responded by hanging up.

This is an excellent example of how poorly trained support staff can obliterate a patient client relationship in the blink of an eye. I no longer come here and instead use another clinic for my needs. Fortunately, there is no shortage of good clinics in the area where the front desk staff do not try to aggrandize their self importance at the clients' expense. Inexcusable and unacceptable behavior. NEVER frequent ANY business that allows clients to be treated in this sort of disrespectful, rude, and condescending manner by its staff. It's never a good sign.

We miss Dr Feher whom we have had as our veterinarian since 1983, he was affordable and compassionate. He never tried to sell you something you didn't need. The new staff is okay. They try to get you to buy a lot of stuff for your pet. The minor surgery our dog had was originally $300 but we ended up paying $500. The biopsy shipping was $50 and another $139 to read a 3 cm piece of skin.

Also medication was $68 for ten days a bit high. Finally I told them we already have a plastic cone from last month at $10 but they still charge $10. The new veterinarian was nice and spent time with us. She's not the problem, it's all about the money and we are on a fixed retirement.

Can never get my dog seen when things come up. They're always booked and ask us to go to the ER. They should really keep open slots for urgent visits! Disappointed!

This Dr pined my cats leg. My cat suffered nerve pain and he said I was wrong. Took him to another vet who had to amputate the leg he supposedly fixed. And he never admitted he made a mistake. Will never see any of my pets again

I am a travel nurse so I am always looking for vet as soon as starting a new assignment. Boy did I get lucky when finding this vet office. They are the nicest group of folks and take great care of my dog. I have not had an emergency situation with my pet, just routine care, but will feel confident taking her there if the need should arise.

I just got done reading the fake review for the clinic. People spend time trying to make money on legitimate practitioners. Don't be fooled. Their is an entire industry built on trying to tear down good people who do good work. Don't be a part of it. I know these people intimately. And while they may have some faults- they don't cheat. Ever. You can count on that.

There are no words to explain how disappointed I am it's this vet clinic. I was referred here by a friend who said they had a friendly staff and took care of the pets. This unfortunately was not the case. After making an appointment a month prior and speaking to them several times to confirm everything they call me the day before the appointment to let me know that what I have been told for the last month by an employee was not accurate and I will be paying more than triple the amount for the procedure planned.

This is an emergency situation and they would not even refer me to another vet but instead told me to just go back to my old one which is three hours away. I urge you to avoid this place, there are many different vet clinics around this area with amazing customer service.

Dr. Fehrer and the staff here are great. My Collie and my cat actually liked to go there. Fair and honest pricing. Understanding and gentle with the critters. 10 stars in my book!