Short Pump Animal Hospital - Charles Hickey

We went to the vet today for my newly adopted cat. Dr. Morlino was amazing along with her assistant. They were very patient with Marbles and tried to be as gentle with her as possible and making sure she's fine and comfortable as they were checking up on her. They also explained everything clearly while it was a little chaotic with Marbles moving around a lot and pooping on the floor (probably due to nervousness and diarrhea).

It was an overall good experience (except for Marbles who probably hated it). They addressed all my concerns and we went home feeling good that she's a perfectly healthy cat. Thank you so much Dr. Morlino and her assistant!

My two dogs are patients of Dr. Wigley and he is knowledgeable veterinarian! He is very caring of pets and parents. I like offers candor opinion about my seniors dog health. Dr. Wigley has been Kings vet for over 7 years and thankful to have a facility that can handle my big boy. I didn't like the way my big dog (now a senior) was being treated by other animal hospitals and I prayer to find a good and caring vet for him not be scared and Dr Wigley is an answer to that pray so when he left previous animal hospital I know King was going to follow him for care. My other dog is a handful and helpful and caring with her as well. I am thankful for the staff at Short Pump vet.

We have had nothing but knowledgeable, caring experiences with this practice. We have had the pleasure to see all three vets, and all were wonderful. We unexpectedly lost our Tweety and had to take him to a very nearby vet for humane euthanasia as he was in severe sudden distress. The next day. Dr. Reger called to offer her condolences as she had seen Tweety in the past and even spent some time on the phone with me. This is not only a top notch practice, but the veterinarians CARE! I cannot recommend this practice enough.

I think this is a great vet! Their facility looks clean and everyone is always so friendly and professional. I've moved a bit farther from them and when I asked for my cat's medical record just in case I have to change vets they got it to me almost immediately via email. That being said, I think they're worth the drive and will probably continue taking my cat here despite the longer drive.

We adopted our dog from MAESSR and this was the vet that they used. I had originally planned to take him to our previous vet, but was instantly impressed with Short Pump Animal Hospital! The vets are wonderful and work well with our reactive pup. The grooming has been fantastic, English Springer Spaniels are not easy to groom, and while he does have to be medicated slightly, he comes home looking beautiful and never seems to mind going to the vet. When you have a reactive dog, it is very comforting knowing that you can take them to the vet and not worry!

We referred by several friends as a second opinion, with a 30 minute drive ahead I was optimistic. I couldn't have been more impressed. Dr. Morlino is amazing, compassionate and knowledgeable. She did make the last 2 yrs with our little Corporal the best. The staff is amazing as well. We will definitely be returning when the time comes that we welcome another fur baby into our home.

Went here in 2018 for my new cat, recommend by my family who has been going here since 2014. I had no experience with vets before this. They seemed very kind and compassionate. Four years later, I have come back any time I am in town. I trust them with my cat and my parents pets as well. Super nice, very kind, and played with my cat between exam steps. Seemed super interested in hearing stories about the mischief my cat got into! Highly recommend this place! I've worked with most of the vets here (I haven't met the new vet myself, but my parents say good things!)

We have tried this place a few times since moving from another part of town. Getting an appointment is difficult because they are busy. Grooming has been a bad experience. We have gotten our dog groomed there twice, once in 10/2021 and the other in 02/2022. In 10/21 it was $137 and in 02/22 it was $217. When I asked about the price difference they said "our prices went up last month" and shrugged without explanation.

They also had to sedate our dog both times when she has never needed that with other groomers. Their explanation suggests that they sedate to make it easier rather than working with the dog. I am super disappointed and will not return.

I have a friend who was previously a technician at this hospital & she spoke very highly of them. I have been here for all of my puppies visits so far & they are good. Dr. Christine was thorough with the exam & truly heard my concerns & met them with solid answers. We will very likely come here for his neuter. They are a little pricey but it sounds like most animal hospitals in Richmond are. I would recommend this vet.

I was very pleased with the care which our dog received when she went to your hospital for grooming. We were greeted warmly, called when she was finished, and are very pleased with her new look.

I have used Short Pump animal hospital for a few years now. They have taken great care of both of my large bunnies & I just recently added a kitten to the family. She woke up with one of her eyes swollen shut on a Sunday. With her only being 13 weeks old, I was very concerned. They were able to fit us in immediately & took great care of her. They also gave us some great advice in caring for cats. Would recommend them to everyone!

I had my two boys to Short Pump Animal Hospital a few days ago and it was the best choice I have ever made! I was able to sit in the exam room with them and seeing how great the staff is with my dogs makes me very trusting of them. Take your babies there!

I have been taking my dog(s) here since they were puppies (now they are 5 and almost 2) and I have nothing bad to say about Short Pump Animal Hospital. The staff, doctors, etc. are all very responsive, kind and wonderful to work with. My dogs have such great care with them, I couldn't recommend them enough!

Saw something in my cat's bm and immediately Googled the closest vet with good reviews. Short Pump Animal Hospital had been on my list of possible vets for awhile due to proximity and the great reviews. I called immediately and they got me in that day. Everyone was so professional and nice. Were so incredibly kind to my cat, took great care of her, and everyone was patient with me in my worried state. I have found my go to vet now and I definitely recommend them. Thank you everyone at SP Animal Hospital!

These people clearly care about the animal patients and their families. We brought our 16 year old cat to them when she was in a bad way. We knew euthanasia was the most likely outcome, and they did what they could to make her comfortable, while being very compassionate and comforting to my wife and I.

I have two dogs. One is scared of her own shadow. The other is crazy with chronic health issues. Needless-to-say, trips to the doctor are always super stressful. But the vets at Short Pump Animal Hospital - and we've seen them all! - exhibit excellent bedside manner and do everything possible to connect with your dog to make them feel at home. The staff is also excellent and demonstrate tremendous patience. Bottom line, the people genuinely care here, which makes all the difference.

The vet was wonderful, very caring and gentle with my little dog. He was afraid but both the vet and her assistant were extremely gentle and put him at ease by petting him and speaking to him though out the entire examination. You could tell they have a real love of animals. And the vet was thorough, she went beyond to look closely at him and his skin issues.

Then she worked with me to stay within my budget for his shots and treatment. I walked out of there extremely happy at the loving care he received. Also, loved how they take all covid precautions to protect not only staff, but clients. And took the time to answer all my questions. Highly recommend.

The quality of care here is unsurpassed I have never been happier with a veterinary experience. Highly recommend. Actually I just told one of my friends to take her pets here and nowhere else. Fantastic!

Wonderful experience with this office. Walked in the door and they were ready to take me and my dog immediately, so none of the scenes of animal standoffs that occur in other vet's offices. All of the personnel from the front office through to the vet were extremely professional and an absolute pleasure to deal with. They took x-rays and performed treatment very quickly and took great care of my pet. Would thoroughly recommend this practice.

Doctors and staff are always friendly! I bring all my puppies here for their BAER test

We LOVE this vet office. They have been so kind and so gracious with us in some pretty frightening circumstances. On one occasion we were quoted $4,000 for a surgery from an emergency vet clinic for our cat. Short Pump Animal Hospital was able to do the exact same surgery for under $300. Most recently one of our cats was very sick. we did not expect her to make it.

Once again the staff and Dr. Regor were so accommodating with us and made us feel like she was in the very best hands. Our cat pulled through thanks to their wisdom and quick action. We will forever be grateful for Short Pump Animal Hospital.