Gregory Barbara J V

Their quality of care is okay. Can't say it's anything that goes the extra mile even with how expensive this place is. What's worse is their professionalism. I took both my dogs in for routine care. They called me the next day (Friday) saying that one of my dogs was perfectly fine and passed everything. My other "the vet will be calling you either later today or some time next week" Obviously, I was panicked because both are acting happy and healthy and no dog owner wants to hear that.

I asked the girl what's going on and she snickers "she just has some things going on, the vet will be in touch." End of conversation. I call back later on Monday within their posted business hours since I still hadn't heard anything and spent my weekend worrying. Got their voicemail stating they were closed already even though according to google they were not.

They state they are "so busy" but then end up closing early. Then I call back today since I still hadn't heard anything. Wait on hold for a good five minutes just to learn that apparently their vet isn't in and she won't be back until tomorrow so "as long as she has a moment" she will call me. So now we are going on 5 days of me knowing that something is going on with my animal, but hearing nothing from who I rely on for that information.

No apologies, just attitude and being cast aside. This place is not worth the money they ask just to treat clients this way. We will be switching vets as soon as this nightmare is over.

Dr. Ferrari is the best! He's so knowledgeable and never makes us feel rushed when bring our dog, Ella Mae. We lost our Boston Terrier, Chase, last August, and Dr. Ferrari was compassionate and caring. We wouldn't go anywhere else

My husband and I were very pleased with the kind and thoughtful care given to our cat, Stella, by Dr Tan. Stella has kidney disease and difficulty walking because of an injury to her back; we know her time is limited. Dr. Tan treats her with gentleness and compassion (and treats us the same way). We would recommend her to pet owners without reservation.

Great place! Very clean! The staff is very fun and they have a great love for animals

Had a great first puppy appointment yesterday with Dr. Meyer and her amazing techs! This pup will love going there with all the attention he received!

Last night we made the difficult decision to euthanize our dog. Dr. Meyer, Shannon, Kathy and the staff working met us with professionalism and compassion. They always do. Our little dog was not nice to the staff over her 14+ years of seeing them. I asked them to muzzle her every time and they never implied that she was anything but a sweet little girl.

We knew the truth. We know the hours and appointments are long and hectic but thank you for slowing down and assisting us through this time. A special thank you to Kathy N. for talking to our son during our appointment and easing his mind. You all made this easier for us.

We love Dr. Gregory. She's kind and thorough. The staff are always friendly and helpful. It went smoothly even with the Pandemic guidelines in place. Our dog Ozzy was treated well and happy when he came back out to us after being seen.

The doctors here and the care my pets have received have all been good but they haven't been able to be seen in months. Twice now I've been referred to emergency facilities (which for the record Eastern Pennsylvania Veterinary Medical Center is excellent) but today takes the cake when I had to euthanize my cat, who is an established patient with them, elsewhere. Called for an appointment this morning, originally offered one next MONTH (seriously?) then after speaking with a different staff member was told she would check with the doctor on staff about fitting me in.

After hours go by with no word I call again to check on the status of my request and am told by a different staff member that the answer is no, they cannot euthanize my cat today (or tomorrow) and am to go to an emergency facility. I then go back to Eastern Pennsylvania Medical Center to euthanize my cat and as I am waiting in the exam room I get a call from the staff member I spoke with that morning saying the woman I spoke with an hour and a half ago was mistaken and I can bring my cat over right away. Too little too late. Save yourself the frustration of dealing with this group and look elsewhere.

We love Dr Gregory and the staff. She really loves what she does. They provide very comprehensive care but it is rather expensive.