West Toledo Animal Hospital

I love this vet! They are quick and nice and easy to afford! I've never left here without feeling like I got the best care, smiles for me and my animals every time! I definitely recommend them to anyone with any and all pet health care needs! They also offer doggie daycare, I have not had the opportunity to use it yet but I know it is important for some people to be able to count on that service regularly! Yes go there and tell everyone you know what you experienced! Thank you so much Staff Members of WEST TOLEDO ANIMAL HOSPITAL! You are always wonderful

They made time to see my dog (a closer vet said they were too busy) and do emergency surgery so that she did not die! My girl is alive and well so I am happy. The staff is always amazing and know what they are doing. Prices are fair and reasonable and they are always good to my dogs.

All they care about is taking your money. We took our dog for an issue with one of her glands. We knew we just needed antibiotics and for it to be expressed and cleaned out. Our actual vet was full for an immediate appointment. Went here based on 600 reviews. They charged us $250 for a procedure that they probably didn't do(no proof because they took her in a back room without us and said it wasn't ready to pop).

The gland popped 1 hour later (BY ITSELF) and we were left cleaning and disinfecting ourselves. They also wanted us to come back 2 days later to determine if she needed surgery. Our vet said that is ridiculous to even suggest for her issue: They also said they would send over the records to our vet. They didn't do that. Again they were great at taking our money, but that's about it.

Plenty of other reputable vets around town who don't charge outrages prices and actual care for your pet. Our vet charged us $35 and actually cleaned and disinfected what we missed ourselves.

I'm not sure what happened to this vet but the customer service has seriously gone down hill. I understand times are tough but I shouldn't have to wait on the phone 45+ min just to talk to someone about getting a refill for my pet's medication. It's so bad, it's faster for me to drive across town to talk to them in person. This has even happened when I had an emergency. However, the final straw for me is when I was charged $75 for a recheck office visit and no medical procedure was done. Outrageous! I used this vet for almost a decade with several of my animals but they really have gone down hill in the past couple years to the point I'm switching vets.

They were great! I brought my sick 14 year old chocolate lab to them. The whole staff was friendly and helpful. The price was reasonable too. I would definitely recommend them!

They're always short-staffed. Given the prices they charge, I'd think they could afford to hire a few more people. Otherwise, I love the care they provide my pup. That's why it's taken me so long to consider other vets who are far more available. Unfortunately, if I can't ever get in with them, their excellent service doesn't mean much.

The information that I received regarding getting my pet vaccinated was absolutely needed. The person I spoke to was thorough nice and polite she was very knowledgeable about the questions that I asked. And the prices seem fair and comparable for the vaccination for our family pet. I will be going to check them out just because she didn't awesome job over the phone. Her customer service was absolutely excellent!

I have a hedgehog and took him in for a checkup, they were completely unprofessional and aggressive with him and when he balled up they blamed it on him being an aggressive hedgehog and immediately went into sedating him without asking me. They took him in a back room and came back and said "we don't know how to handle a hedgehog can u weigh him for us" so basically did their job, when the girl took him from my hand she snatched him and put the stethoscope on his stomach aggressively and when he balled up she dropped him on the metal counter and had to pry the stethoscope off of him. when she came back with him after sedation she tossed him into his carrier and told me he's aggressive. the first vet i've ever took him too they were calm and patient with him and gave him snacks to distract him when they worked on him. i only took him here because they got me in sooner and i will never be going back

Fantastic pet clinic. Just left an hour ago, incredibly friendly staff from the front desk to the doctors, very good level of care and compassion, price was ok, maybe a little high but nothing you wouldn't find at another clinic, possibly even a little cheaper. Would definitely bring my pets to them again.

Dr. West is amazing, she took the extra time to explain to me everything about my pet. I would highly recommend this place to anyone! Everyone is highly professional. We did have a wait but I could tell the staff was working hard and doing their best to accommodate everyone and their pets. Dr West and her staff was well worth the wait. I wish there was a 10 star review because West Toledo Animal Hospital went beyond my expectations.

We have two cats that we love very much. Our regular vet was not available, so we thought we would give West Toledo Animal Clinic a chance. They were close to our home and Facebook reviews seemed decent, even if a bit outdated. We gave it a shot. What a nightmare. Twice. The first time, we paid $180 as new clients for an emergency visit for our male - just to walk in the door. This was after waiting 15 minutes on hold for emergency extension to take our call for arrangeme.

Took 6 wk stray to this vet today. Requested fiv test and fecal matter testing for parasites. Also, requested first vaccines. They would not do any of the above stating the cat was too young. He was perfectly healthy. But did charge $250 for a visit, flea medication, eye drops and antibiotics. Took the kitten to a new vet same day that tested for fiv, tested fecal sample, treated for worms, and vaccinated the kitten. Also, they didn't even charge for flea medicine. So, I wouldn't trust this place to be honest.

Rated this higher before, but they have gotten really busy in the last couple of years. slow service sometimes even if you are early/on time for an appointment. expect a wait. then another long wait while in the room too. Also, contacting them via phone seems to be impossible - recommend you make appointments in person.

The staff and the doctors are so welcoming and just amazing I love taking my fur baby there

When I first started going to West Toledo, the drs and grooming staff were excellent. However, sadly that is no longer the case. Due to difficulty getting vet appointments, long wait times, way too costly visits, and nobody wanting to answer the phone, I switched vets a few months ago, but returned for grooming service. Never again. This last grooming appointment two days ago, I notified the grooming tech to watch out for a little cyst my dog had on his ear.

When I picked my dog up, he seemed "upset, " but didn't think too much of it since he doesn't like to be groomed anyway. When we got to the car, I looked at the inside of his ear, and it was stained with some yellowish-orange solution, and you could tell he had bled around his cyst, that I warned them about. Due to the waiting room being completely full when I left, including having a sick dog in there, I chose not to go back in but called from my phone.

After being on hold for 20 mins, my call was finally answered and was able to speak to the groomer. She apologized that I was never told about his ear when I picked him up stating "they should have told you" and insisted he was fine, but his cyst did start to bleed, denied cutting him, stating he must've bumped his ear during his bath or he scratched it.

She did state they cleaned his ear and put antibiotic cream in it. I get mistakes happen, but this was never told to me when I picked him up! Then to have to wait 20 minutes on the phone to talk to someone because the waiting area was way too full to return. As others have said on these reviews, this business has become way too big and your pets care is not their priority anymore, just your money.

I would give this hospital a 10 actually way above that they are perfect the staff are really great the doctors are really great they're great with your animal they do a really great job they're very very professional I love this place I would not go anywhere else so I would love for everybody to know that this is like the number one place to take your pet and believe me you will not have to worry because your pet is in great hands. I love this place.

I reached out to 10 other emergency vet clinics and none of them had same day appointments. Not only were they able to get my cat in right away but they treated and ran test right away. We had to have an overnight stay. So lucky I was able to get him in somewhere. He's back home and feeling much better thanks to this place!

Pleasant, caring, knowledgeable, & patient staff. Always had to carry our dog into vets. Not anymore, he walks right on in. It's amazing all the holistic treatments they offer. Laser therapy has been a miracle

Most amazing vets and staff! Thank you for taking such great care of our pups! We, and the dogs appreciate all of you! -Deacon's Hope Rescue-

I would not take my dog or any pet to this place as these types of places do nothing for your pet except to suck the life out of your wallet. My experience West Toledo Animal Hospital was really sad as all they did was give my Lucy more and more pills that just made her sicker. I finally took her to a real vet but by then it was too late as West Toledo Animal Hospital was treating her for a cold when she in fact had tracheal Bronco pneumonia . Dr. Coleman in Lambertville Veterinary Clinic stabilize her but by then it was too late.

She did well for a while but then we just decided to just keep her comfortable and not do unnecessary testing. I could have done that but I know better. This is what these places want you to do. Spend money when they know your pet will never get any better. Sadly one night as I held her like I do every night she fell asleep in my arms and went over the Rainbow Bridge but at least I knew she was not suffering anymore so please do not do this to your pet.

Don't spend tons of money when you know that they may never get any better. This is what these types of places do. GET a second opinion as It is all about making money and not making your pet well. I have been here and I would never recommend anybody to take their animal there. Sorry for such a crappy review but having been in the medical field for many many years I now realize what a huge mistake I made entrusting my Lucy to you.