Fairgrounds Animal Hospital

My dog scout was ill for a week. I was panicking over cost and appointment and fairgrounds animal hospital was the most excellent pet care . They were so nice to scout and super nice to me , and I am a nervous crying pet mom . Five stars fairgrounds . We will be back

I brought my cat in for an exam and for bloodwork and unfortunately she’s aggressive and the doctor could not fully assess her, they sent us home with anti anxiety medication. When we came back the doctor was able to fully examine her and draw blood. I am grateful that she took the extra steps to make sure she got fully examined. I’m glad my cat was stress free during the process. I truly appreciate their help. You guys have a lifelong client!!

The office staff, technicians, and veterinarians consistently demonstrate helpfulness and kindness when attending to my dog's needs. They take the time to thoroughly explain everything and address any queries I may have. Their approach is characterized by a lack of rush, and I appreciate that they don't hurry me through the process. Instead, they give the impression that my dog is their top priority.

We are so happy with the staff at Fairgronds Animal Hospital. From the office staff to the Dr's to the technicians.Everyone is so nice, understanding and compassionate. We have been primarily dealing with Dani, she has been awesome, and helped me through some tough times. Our dog is thirteen years old and was just diagnosed with Diabetes. So there was a lot of learning on out part and Dani explained everything to us and answers all of our questions and is patient withus. We would highly recommend Faidround Animal Hospital/

I recently went here for a first appointment with our dog and cats, and the staff was SO nice! I’ve had weird experiences with other vets in the past where it felt judgemental or condescending when I had questions or they asked me questions, and this place had NONE of that! They were very kind and patient, and very understanding of our situation. They also gave me some really great advice for their general health and were overall very compassionate. It’s also nice to have a vet be so nice to my pittie when I’ve had vets seem uncomfortable or stoic with her! She started out stressed but ended up loving the staff and seeming much more relaxed.

I must say from the minute I called their office to the delivery of my baby after being spayed, Fairgrounds Animal Hospital & their staff went above & beyond. If only all vets would follow their exceptional standard. I’m a full time RVer not knowing the Reno area but knowing time was running out for my girl to be fixed. I am SO GLAD I called their office & they had an opening.

Kind of scary being in my position to put my baby in their hands. But what a wonderful experience it was. They are professional, friendly, concerned, & gave excellent instructions for home care. Within days Dakota is her old self & healing nicely. If you’re looking for a vet you can trust…this one is it! Thank you Fairgrounds Animal Hospital for all you do!

This place has horrible customer service. They charge a deposit for making an appointment and I was 15 min late and they wouldn't honor my appointment. Front desk person on Friday Morning continued to say "Unfortunately you are 10 min late so we have moved on to the next pet. You can reschedule but that will be another $50 deposit". Meanwhile their parking lot was empty and they could have easily squeezed me in. DONT go here unless you like to get screwed over $50 for being 10 min late

Date of appointment: August 28th, 2020

I usually take my dog to another location, bu they were booked, this location was recommended by several friends so i decided to try it out. I called wanting to book an appointment for my chihuahua, and they had really good availability, i was able to get my dog an appointment for that same week! The receptionist who answered was nice.

Actual day of the appointment:

Due to the current situation, you have to call or text to check in. This is where i got a bit frustrated. I waited outside in my car for over 30mins from the time i checked in. Someone walked out and i asked them when i would be seen, and he was kind and told me he would check on that for me. At this point i was flustered, it was so hot outside and my dog was panting due to the heat.

But i decided not to knock off a star because the staff were all super nice. The Vet Tech was so friendly and she treated my dog with care. My dog was attended my Dr. Andrus and he was super nice as well. He explained what was going on and provided me with care instructions. A couple days later he even gave me a call to check how my dog was doing, which i really appreciated. The service really compensated for the wait time. Im even considering making this location my go-to! Super happy i decided to come here.

So I brought my three year old shepherd mix in to get neutered here. This is the only clinic I've been to in Reno and realistically it's probably the most friendly staff of all veterinary clinics I've visited in my history of owning animals. You can really tell all employees love these animals and want to do the best they can to keep them comfortable. I will absolutely be bringing my dog here in the future and recommending them to as many folks as I can. 10/10 service and care for myself and my pet.

The staff is very nice and accommodating. I appreciate that the staff us very thorough and they provide quotes before doing anything so ni surprises when its time to pay. The staff called to keep we informed with weekday was find on with my dog. Got teeth pulled and it was less expensive than what was quoted!! The only reason I didn't give 5 stars was because of the wait time.

I dropped my dog off first thing in the morning to get his teeth cleaned and teeth pulled. Staff asked me to come by after 430 to pick up, I was there at 435 and had to wait till 500 to get my dog back and go over instruction. I HIGHLY recommend this company for your pets needs.