East Bay SPCA

We were provided instructions via text message before arrival. Staff are courteous and efficient. Location is acceptable. We are satisfied with the service and recommend.

This is by far the most difficult place to adopt a dog from, I've been trying for 2 week to adopt a dog but you can only adopt them if you schedule an appointment on n their website, which is nearly impossible as all date are booked, finally I decided to call them only to go find out that the phone line on their site isn't actually the one you need to call in Oakland, so I had to be transferred by the Dublin office I suppose?. any way after my call got dropped twice I eventually hear back from them, I talked to the they said that they will try to squeeze in, went to the he website again and s you surprisingly I was able to book a date 3 days ahead only to find out that their dog.

I was trying to adopt for all this time was adopted the day I book the appointment. Very frustrating process. Disappointing. I will never talk out anyone to adopting a dog regardless of the place but just be aware if you are to adopt from this shelter in particular, you might be dealing with a lot of disappointment.

This is a good place to adopt a pet. I got my cat from here and I still take him in fir exams and shots. Great customer service.

Came here to get my dog spayed. Very professional and clean facility. The vets performing the procedure gave me very detailed/take home instructions for care afterward. Was very happy with the overall experience

The staff is great. They have is plenty of time with the dogs that we were interested in and shared what they knew them. awesome experience

My husband found this place because we were looking for the newest member of a our family. He communicated with them via email and we were scheduled to see two dogs. We took our lil guy (chihuahua terrier) with us and arrived at our scheduled time of 3 pm. We were greeted by a worker and led into an open area where Bobo was waiting for us with one of the workers.

We spent about 45 minutes with him to get a good feel on his personality. Our biggest concern was how he got along with our lil guy. My husband was pretty much sold within five minutes! As soon as we decided that Bobo was the one, we went to the receptionist area where we completed some forms and were made aware of any medical conditions and other important things to know.

They had us out of there within 30 minutes. Really great people there! We definitely recommend this place. There are a lot of animals who need to be adopted. The people here are great, they really care about the animals, and the facility was really clean! I like this facility because the dogs have a a few places to roam freely outside. Everyone was all masked as well!

My dogs were brought in at 5. Because they're closed they didn't bother to call me to let me know. Instead they kept them. Since I didn't have them neutered by religious believes they refuse to give them back. Now I have to break my believes just to get my family back... they didn't get out someone let them out when they opened the gate to break into my home and steal my vehicle. Of course it doesn't matter and I get they where out. But they were chipped and collared, so for them to be refuse to let me take my dogs as they are is completely unfair

I went to espca this past Sunday to get a dog for my kids. To make the long story short they did not inform me that the dog had fleas and ticks nor did they tell me he had kennel cough. I know dogs especially puppies are expensive but this puppy is super expensive and I feel that they just wanted to get rid of the dog so the new dogs can come in

Wonderful place to adopt, volunteer, foster, and get veterinary care for your pet. The staff is very caring and knowledgeable. Also great fundraising events, after-school programs, and dog training available. I have adopted from here and the staff takes the time to ensure you have all of the information you need to be the best prepared to take care of your pet. I also foster and volunteer here and it has been such a positive, organized, and fulfilling process being involved with this organization.

I was super impressed with the great customer service and care we received! They went above and beyond at a very chaotic time when it wasn't necessary. Thank you for everything that you guys do

Great and easy experience adopting here! Adopted "Silly Putty" here. We have since renamed her. My mom has fallen in love with her and she's her best friend now.

The staff here was so friendly they made the process amazing. I'm so happy with the dog I got and the team at EBSPCA made it happen. They were very helpful and informative and I would highly recommend this shelter to anyone looking for an animal.

Adopted this sweet 2 year old ex-stray who was taken into east bay SPCA with her 6 kittens. Though we did no contact adoption where everything was explained via phone & email, and the in person part was just signing paperwork, paying the fees, and getting her in her crate (which they provide: made out of cardboard and lined with a blanket), the team was very thorough in providing what I needed to move forward with the adoption, such as explaining her background, the progress observed in socialization by the behavior team, medical history, and additional videos & photos to make sure we were extra confident about bringing her in.

They made sure many times that we knew she is very shy. Once brought home, we approached her carefully, but within the day (after several check ins) she was showing affection and was very relaxed. I'll do my part to support this organization and recommend adopting from there to my friends!

I had my dog Bo neutered here today. It is pretty hard to get an appointment especially because the clinic does not seem to answer the phone, but they have online scheduling and if you check everyday you should be able to schedule something a month out. After all with their pricing everyone is probably trying to get in. They have everything detailed and lined out before you arrive.

They also have safe drop off pick up method for COVID. The staff was knowledgeable and actually talked me through the sedative medication and told me i probably didn't need it which i was happy about because that saved me $50. My one complaint and reason for taking off a star is because when i picked my dog up he obviously had diarrhea throughout the day (i imagine adverse reaction to medication or stress) and he had it all over his paws, back legs, butt, and tail.

Poor guy was covered in it. We rode home with all four windows down (thank god i had a doggy cover for my car) and i had to figure out how to safely clean him up since his discharge paperwork said no baths for 14 days. I appreciate what this clinic does in providing inexpensive ways to spay animals but a simple sorry we didn't have time would have went along way. Especially since I'm 9 months pregnant nothing is really a simple task for me

Bettina, Brittany, and Jody.remember these names animal lovers when you visit East Bay SPCA - Dublin, California, from the entire time me and my partner arrived up until us adopting our beautiful fur baby cat was a delightful experience! Also this facility was very well maintained, awesome selection of cats thank you ladies for such outstanding service!

10 month only spay. Scheduling: 5/5 I made an appt for my 10 month old pup to be spayed. I made the appointment end of Nov, beginning Dec 2019 and her appt was today Jan 15, 2020. If you are planning on getting your fur baby fixed or spayed know that there will be about a month wait. Appt Day: 5/5 I got a call exactly a week before my pups appt which was very nice.

Check in for my pup was 7:30am. Filled out some quick 1 page of paperwork for my pup. Did an exam for my pup, they weighed her (7lbs and 3oz) and also checked to see if she had all her adult teeth. They went ahead and took her to the back I was out of there by 7:50-8am. Pick up: 5/5 I let the front desk know I had arrived and the nurse reviewed with me my pups post op care verbally and also got a copy of her home care post op care as well.

They gave me 3 days worth of pain meds for her. I also got some extra sedative pills for my pup as well. (she's very hyper) I'll only Give those to her as needed. (Got them for back up.) Home care: 5/5 My pup was able to walk out the clinic just fine. I bought a cone for her but, they sell some at the clinic if you need one. My pups incision is about 1-2 inches long, their is a small green "tattoo" marking on her belly where the incision is. But, it's barley noticeable!

She has some resolvable stitches and no post op appointment needed. Overall, I'm pleased with the service I've had. The staff was very professional and very compassionate with myself (I was nervous) and my fur baby. HIGHLY HIGHLY RECOMMEND!

We found our kitty a friend at this shelter: We are so thankful to have another addition to our pet friendly family!

Conveniently located in what seems to be a very new community in Dublin, it was very clean inside and plentiful of parking in the lot. I came here to spay my 6-month old puppy and like many have said, it's a month out to schedule an appointment so be aware of that! I was pretty nervous about spaying my puppy but I knew it was the right thing to do and I was able to book an appointment on a Thursday morning.

They called me the week of to remind me of the appointment. We got there at 7am and by the time we were done, there was about 5 other dogs waiting. We signed in with the receptionist and the vet examined her. We picked her up before 5p - if you don't, it's a $25 late fee or $50 overnight fee. We didn't have the right sized cone for her so we bought one there for $15 and also microchipped her for $20.

Her hair wasn't shaved for the IV drip so that was a nice surprise. She walked out by herself after surgery so that was another pleasant surprise. I must say, the SPCA really knows how to perform these surgeries because her incision area was so clean and small! I figured because they do it so often, they are really good at it and they are! The green tattoo wasn't as obvious either and right by her incision. They gave us pain killers for the next three days (one pill a day). Overall, great experience and wonderful staff!

The person behind the front desk was not sympathetic to me and the pet I took to them and answered me with the coldest voice that I had ever heard for a long while.

It's been almost a year now since I adopted my baby boy from here. Everyone was very nice here and they let you spend as much time as you need to get to know your new best friend!

We got our pup from here about 2 years ago and it was one of the best decisions we ever made! Goldfish is the most wonderful dog ever! Not only do they care for animals but they also have the most amazing staff at their veterinary. We have been donating to them for two years and will forever stay loyal to getting our veterinary needs at their place. Thank you SPCA for all that you do and the love you give to all the animals

We just held my daughter’s birthday party at the Dublin location. The facility is very clean. The party coordinator was very engaging and made the party fun. We also got to tour the facility. The kids had a good time meeting a rescue cat and dog. I highly recommend the East Bay SPCA for an adoption or having a birthday party.

This past Saturday I went to visit the shelter with one of my neighbors and one of his nephews to see some of the dogs and cats but mostly the dogs, we had a good time there I asked the volunteers and counselors there some questions about what breeds could suit me better in 5 years or so, they were nice, I even got to meet one of them in person who I've been calling and sending letters to for the shelter of course, we then walk at least 2 dogs in the playground and grass in the parking lot, they were nice and friendly dogs, afterwards I donated $5 and left my contact information as I plan on visiting the shelter every now and then if I don't have work on some of my days off.

I think this place TRIES to be a warm, fuzzy place. But, it fails. It's certainly pretty to look at but, the forms and $$$ and the mis information we received there when adopting a dog? Was a waste of time Well, we don't support this facility. And, do realize ASPCA is not a NO KILL facility. As is omitted in most every ad. I'll walk in there and I just get this smug, sanctimonious feeling.

I see low to middle class families eyeballs popping out their heads when they see the rules, regulations and the MONEY. And.it's not like they are guaranteeing these dogs are BETTER than the ones across the street. Across the street at the animal shelter? It maybe loud but the people/staff are nicer and THESE dogs and cats need saving, too.

Perfect shelter: cats were alert but relaxed, workers were familiar with all the cats' personalities, and meeting cats was the easiest and most relaxing process I have seen among many other bay area shelters. I felt like I could actually get a handle on the cats' personalities in this environment. My boyfriend got a bite from an otherwise very friendly cat out of the blue (was promptly given antibiotic/bandaid), and the worker we talked to was very concerned about tracking that behavior to make sure the cat didn't develop any mood issues.

We finally took the plunge and adopted the sweetest kitty here after weeks of looking! His sibling was also adopted while we were there, so it worked out nicely. The adoption paperwork was straightforward and they gave us a lot of info to help get us started, including medical history, when the next vaccine is due, and a Pet Food Express coupon to help get basic supplies.

Oct 2014- We came to the Dublin SPCA after a horrific experience with a different shelter. The staff here heard our story and were so helpful, patient and understanding. They were determined to find us the right dog and were not pushy at all. After lots of visits, we found Copper (shelter name Dawn) and she turned out to be our angel. A few weeks after adopting her, one of our parents was diagnosed with an aggressive form of leukemia.

It was a dark time in our lives but having Copper truly saved us and brought us joy when we thought there was none. Thank you to the staff of this wonderful place, you all are obviously passionate about what you do!

My mom and I took our 2 cats in today for the whole package: Shots, flea dip, and spaying. This was the cheapest place my mom could find, and for spaying they only charge $75 per cat. It's a relaxed environment, but when walking in, some of the dogs are obviously scared and will bark rather loudly. If you have cats in a carrier, make sure they have blankets and are secure :-) They took excellent care of our cats and were very gentle with them.

For any animal, I'm sure it's a new and disrupting experience for them, but they definitely know how to handle nervous critters with kindness. Post-Op, they said our little kitties would be as high as a kite for 3 days, so we know they will not be in any pain. I really appreciate knowing our cats are in good hands. :)

This is an excellent place to adopt k-9. As far as cats, they look like they are well taken care of with a lot of toys to play with. I'm just allergic to cats, so I'm stopping here. Although they seem to have a lot of kittens available. Anyways, before we went through the process, there's so many questions about how compatible your companion will be.

We were granted a 7 day compatibility trial period before we adopted our little mutt. Greg and Tom are really knowledgeable about dogs and were really helpful. I suggest talking to them. Greg helped us with the whole adoption process. Even made house-call follow ups which showed this place really cares. Tom is an excellent trainer as well (small dog training).

The place is clean, and the dogs look well taken care of. The second chance dogs get their own insulated room. I think they are air conditioned too. I recommend this place to visit if you plan to adopt. (Check out my pics of "Fiona")