Dr. Nancy L. Owen and her staff have been caring for the dogs and cats of the Pioneer Valley for over 40 years. We want you to trust our family with your family, which is why we sought accreditation with the American Animal Hospital Association (AAHA). It was not an easy feat, but we achieved the honor of accreditation in 2006 and have been providing the highest-quality care ever since. Please excuse our limited website as we work on creating a brand new website to better serve your needs.
Reviews (11)
Allison Carey
Jun 13, 2022
Zac Bailis
May 29, 2022
Carol Atteberry
May 26, 2022
I have been with Dr Owen now for about 5 years and have been extremely satisfied with her care for my animals. I trust her judgment and feel confident with her recommendations. The staff are all wonderful and treat my animals so lovingly. It is a pleasure to bring my animals to the clinic, and they are never afraid. When Dr Owen had to euthanize my 15-year-old lab, she was caring, attentive and very gentle. It is an excellent veterinary clinic.
Paul Furioni
May 23, 2022
Kristin Rotas
Dec 21, 2021
I have been so disappointed with the care that I have received from Dr. Owen. We brought our new puppy to the clinic 1 year and a half ago and I have found Dr. Owen to be very reactive and not at all proactive when it comes to dog care. My pup has had several issues while in her care. Three bouts of vomiting and diarrhea (one that brought my pup to the emergency room), eye issues, false pregnancy, post surgery issues etc.
I have not felt, informed, supported, or guided by Dr. Owen along this journey of caring for our dog. She has been defensive when I have addressed my need for more help. I have spent so much money on my dog and it feels that the money is all she really cares about as she is quick to prescribe medication and tests but wont take the time to discuss what is going on with our dog.
It has been extremely unpleasant to work with her. If you have any issues with your animal that need care, attention, or patience, I would recommend that you seek care from another vet. The Vet techs are fantastic so if your pet doesn't have any issues you may love this clinic, but Do NOT expect compassionate, knowledgable, proactive care from Dr. Owen.
I have not felt, informed, supported, or guided by Dr. Owen along this journey of caring for our dog. She has been defensive when I have addressed my need for more help. I have spent so much money on my dog and it feels that the money is all she really cares about as she is quick to prescribe medication and tests but wont take the time to discuss what is going on with our dog.
It has been extremely unpleasant to work with her. If you have any issues with your animal that need care, attention, or patience, I would recommend that you seek care from another vet. The Vet techs are fantastic so if your pet doesn't have any issues you may love this clinic, but Do NOT expect compassionate, knowledgable, proactive care from Dr. Owen.
Johanna Pacyga
Aug 24, 2021
The staff are SO friendly and attentive to our puppy's individual needs, they always follow up with us and have answered a LOT of puppy questions--very knowledgeable. Dr. Owen has really worked closely with us to get our puppy on track health-wise. Puppy loves going in for her visits to see her friends (even if getting all those puppy shots is no fun). Also, they offer a smart phone app to handle aspects of your account, and that has been really helpful for us.
Jeannette McBee
Jun 28, 2021
I can't even give these people any star because of how horrible our experience was with them. The office manager while on the phone thought she put my husband on hold and proceeded to talk trash about us and how irresponsible owners we were to others in the office while my husband sat in listened until she came back in the line. How horrible to think how long we have been going there thinking how good they were when really this is the trash they talk. We also have had many times they try to do labs when not necessary. Shame on them! Shame shame shame!
Barbara Turner Delisle
Jun 26, 2021
Ann R.
Jun 26, 2021
BEWARE! This office in extremely unprofessional. This vet's office refused to treat my pet or prescribe their necessary medication after I criticized their lack of professionalism. The staff is unresponsive to emails for weeks. The vet recommends expensive and invasive tests. They care more about their pride than doing a good service for the pets involved. I will never trust this office with my pets again. Shame on you!
Stephanie Hosmer
Apr 29, 2021
Nancy Solow
Mar 17, 2021
The genuine care, affection and tenderness expressed by Dr. Owen and all the staff is very special and an invaluable part of the experience at North King Animal Clinic. I can see that my dogs feel it. Also, Dr. Owen provides very thoughtful and considered information and options. We have appreciated the great service here for many many years and highly recommend.