North Penn Animal Hospital - Joseph J Rossi

I have been taking my pets to this group for years; they have always given me and my animals the best treatment however Dr. Roz does not shy from backhanded comments during phone calls. Their professionalism has gone down over the years. Hope to see this improve.

Thank you, thank you and thank you for helping and taking care of my baby Simba. I came in your office awake for 24 hours, emotional and feeling absolutely defeated. I didn't know what to do. I am not lying when I say the moment I walked into your office I felt immediate relief. The receptionist Dawn is a friend of mine and recommended I bring Simba in and I'm so glad she did.

Everyone was extremely welcoming and nice and thourough in explaining the course of action we were going with. Unfortunately my baby needed surgery but I know I left him in the best hands. Thank you for everything.

I've been taking my boy dog to NPAH since we moved here about 4 years ago. He absolutely loves all the attention he gets there. I recently met Dr. Rossi when I brought in my Lily who unfortunately passed away at the time. He and his VT (sorry I can't remember her name but she was great) treated Lily with such care and kindness. Thank you for getting me some answers, and for your kindness.

Nice techs who genuinely seem to enjoy animals, informative Veterinarian who explained every part of my pet's treatment. They let me go into the ultrasound room and watch, asked if I'd like a copy of my pet's xrays, explained to me the anatomy I was looking at, and even showed me how urine samples were taken. They've given me great advice for travel, diet, exercise, tartar control, etc. over the years, and they've been spot on with everything. Great place for pets and pet owners.

I've taken my pets to a few vets before but NPAH is above all else. The staff is awesome, experienced, understanding, knowledgeable, professional and kind! The office is clean and welcoming. The prices are fair. I take all my cats and dog here as well. I recommend this place to everyone. You guys rock! Thanks for all you do!

I wish I could review my experience but it was a failure to launch over the phone. I've only heard great things about this place and planned to move my 2 dogs and 2 cats here. I had some questions regarding having my dogs seen before my cats as they're currently overdue. I had the unfortunate pleasure of speaking with Daun? Dawn? I've never been spoken to in such a demeaning way trying to give someone business!

And trying to find the best place to take my pets. She was extremely grouchy and irritable simply asking questions about an appointment not even price shopping. STAY FAR AWAY from here in my opinion based off my experience. Complete failure for the welcoming committee.

We take our Corgi puppy Cannoli here and the staff is really nice, informative and caring. They've helped us along the way with making sure she gets all her vaccines and are awesome with their care when she had an upset tummy. We love this place and are happy to call it our primary vets office. Thanks NPAH

Wanted to take our cat for grooming to pamper him since he's an old man and he's been through a lot. No signs facing the parking lot for where to go. Went in the door where I dropped him off, rang the bell twice, nobody came. Finally found the right door (there are at least 5 that I saw). They brought my cat out in his carrier so I didn't see how he looked until I got home.

He was just as dirty as he was before we brought him in, he smelled like they just sprayed some perfume on him and called it a day. He's still shedding like crazy. Very unhappy, I would never take one of my pets there again.

NPAH is the best. We have been using them for 2 years for our dogs and cat. We recently lost one of our dogs and NPAH sent me a sympathy card the whole staff signed, which meant so much to us. They respond to calls and questions quickly. The staff is knowledgeable and kind. They really go above and beyond!

I cannot say enough amazing things about NPAH! I was having a minor emergency with our dog (who was not an established patient here) and called within a half hour of them closing since they were the only vet in the area still open. Not only were they able to see us immediately, but since they had a cancelation they were able to charge me the normal visit fee instead of the emergency visit fee.

The staff was so friendly and helpful, and we were able to get in and out with medication for our issue within about 20 minutes. I was so pleased with the experience we had and would definitely recommend!