A veterinary/client relationship is built on mutual trust and respect. As we experience high volume and continue to grow, House Paws' goal is to provide quality, individualized medical care in a timely manner. As such, we strive to be on time for your scheduled appointments and ask that you give us the courtesy of a call when you cannot keep your appointment.
As a courtesy to you, we provide reminders via email, PetDesk, or a phone call before your appointment. However, you are responsible for remembering your appointment regardless.
As a courtesy to you, we provide reminders via email, PetDesk, or a phone call before your appointment. However, you are responsible for remembering your appointment regardless.
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Services
All handled with a calm gentle approach but you must have appropriate facilities to confine and restrain your animals for our mutual safety. Referral Services If your prize animal needs hospitalization or a specialist, we'll send you to the best places possible depending on the condition. Our focus is providing excellent care and medicine at your barn in a holistic manner that is compatible with your goals and the well being of your equine companions.If your special horse needs hospitalization or a specialist, we'll consult with you to choose the best place possible depending on the condition and other circumstances.
The email address remains active, and you can get your records if you wish by contacting us through the below information or any of our other locations. We proudly serve pets in Lovettsville, Round Hill, Winchester, and mobile services all over Northern Virginia. To contact us or request an appointment, find the location nearest you below.
A veterinary/client relationship is built on mutual trust and respect. As we experience high volume and continue to grow, House Paws goal is to provide quality, individualized medical care in a timely manner. As such, we strive to be on time for your scheduled appointments, and ask that you give us the courtesy of a call when you are unable to keep your appointment.
Reviews (30)
Jackie Henderson
Dec 25, 2021
Julie Garland
Oct 05, 2021
Their support staff is great but Dr. Knode is a piece of work and missed two key tumors and then wanted to charge another $3K for a tumor she didn't remove. Her bedside manner leaves much to be desired and hesitated to answer direct questions. Sadly because of something she missed my girl is on the other side. As an aside, following surgery we had a complication and could not reach them. Their VM did not offer after suggestions but simply said "Our office is closed at this time."
Stacey Bassett
Jun 07, 2021
I had an emergency with one of my chickens. She was egg bound, which is life threatening. House Paws was able to get me in right away. They took her back, x-rayed her, and realized that she needed to see a specialist. The Dr called over and arranged for her to go see the specialist. Thankful, the chicken was saved and House Paws had a hand in diagnosing and arranging treatment.
Kimberly Hoke
May 26, 2021
Brandon Usher
Apr 13, 2021
I arrive at this outstanding place every couple of days since I like the special air that is exist in this place. The crew is very cordial and skilfull. The service is pretty quick. Also, the food you eat is first-rate. I frequent more than once and I was always happy. The pay is decent. I recommend this place to to all.
Neurodiverse Universe
Feb 23, 2021
R. Cummings
Dec 26, 2020
Dr. Knode could become more helpful and compassionate to owners of sick pets and their sick family members who are under Hospice care. She refused to allow me to use an online medication company, 1-800-pet-meds for my pet's prescription needs which would have been sent to me by mail when out of town caring for a dying parent. This required me to drive four hours to the Round Hill office, pick-up the written prescription, drive back to my sick parent, then mail it in.
This caused a two week delay waiting on the snail mail process. My pet's medication was for an infection that needed immediate attention. Using 1-800-pet-meds would have also saved $68 on a $149 prescription. I believe her selfish greed took over her common sense on how to be caring and compassionate to pets and people. I will NEVER use this vet again and encourage all pet owners to look into the other great Veterinarian services in the Loudoun area other than House Paws locations. Your pet(s) deserves better.
This caused a two week delay waiting on the snail mail process. My pet's medication was for an infection that needed immediate attention. Using 1-800-pet-meds would have also saved $68 on a $149 prescription. I believe her selfish greed took over her common sense on how to be caring and compassionate to pets and people. I will NEVER use this vet again and encourage all pet owners to look into the other great Veterinarian services in the Loudoun area other than House Paws locations. Your pet(s) deserves better.
Jess Soots
Nov 30, 2020
I want to start by saying I've always, until today, had a great experience with this vet and enjoyed how well they took care of my pets. Unfortunately, I called today for an appointment and they couldn't get my pup in until next week even though it's a time sensitive matter. I'm confused because before today, if it was an urgent matter; like when my dog got stung by a bee and when my other dog cut her paw they always were kind and accommodating.
Today however the person who answered the phone, didn't make the slightest effort to help my pet, disappointing. I wasn't even asked what was wrong with my dog. There was no offer to see if I could be worked in at any of the other locations at an earlier date. There was no effort made to try to help my pet.
Today however the person who answered the phone, didn't make the slightest effort to help my pet, disappointing. I wasn't even asked what was wrong with my dog. There was no offer to see if I could be worked in at any of the other locations at an earlier date. There was no effort made to try to help my pet.
Linda Buckley
Nov 15, 2020
I love House Paws, my cat has been a mobile patient of Dr. Knode's for 10 years and we recommend the practice highly. During this pandemic, although the mobile practice is not operational, I was able to do curbside drop off and ensure my cat could see his normal vet. Great communication and excellent veterinary care! Dr Knode is the "cat whisper"
Alex Freeman
Oct 10, 2020
Tyler Gaylik
Mar 13, 2020
Could not be any happier with my decision of coming here. Staff is amazing great customer sercice, transparent with pricing so no surprised bill at the end. Work within out budget and the best thing of all my dog only after 1 day of medication, looked like nothing happen. Also almost for got to mention the communication is far superior then others.
They emailed me conducting a follow, when i missed there call.this is very good for my lifestyle. Thank you so mich highly recommended, i just moved to round hill December 23rd this place treated us like we were part of the family.
They emailed me conducting a follow, when i missed there call.this is very good for my lifestyle. Thank you so mich highly recommended, i just moved to round hill December 23rd this place treated us like we were part of the family.
Shannon Plaugher
Feb 13, 2020
I originally took my dogs to House Paws since it was so close to my house but the doctors and staff are so amazing I would drive hours to see them. When we walk in everyone knows my dogs by name and is so friendly and patient( since one of my pups is shy) when my pup had to have surgery they were so amazing, patient, and kind and did not break the bank. I would and will definitely recommend them to everyone I know!
Tamesa Hampton
Aug 31, 2019
R. H.
Dec 06, 2018
Most local folks know we only have a few vet options in town, and over the years I have used them all at least once being the owner of both cats and dogs. All my animals are now exclusively seen at House Paws (Round Hill). I have been thoroughly impressed with how they treat the animals and us humans as clients, both in terms of quality of care and the general attitudes and atmosphere in the practice, which is always kind and positive. If you are looking for a great vet office, look no further.
Katie M.
Oct 12, 2016
This is my 2nd review for this team. and the 3rd time they've been out to our home. My pup was having some issues with her tush and we both WFH. I don't have liberty to randomly take off for an appointment, so I shot over an email requesting an in-house visit and had a response for an appointment this afternoon within an hour. Not only are they efficient, they are kind and gentle with my pups. I'm very appreciative for the stressless visit for them (and for me).
Alison C.
Jan 11, 2016
We are extremely pleased with the service we have received from Dr. Neibich and the team at House Paws. They arrive on time, are very sweet and gentle with our cat during the exam and bloodwork, provide us with important information and options for care and they never make us feel rushed. You can tell that these folks really enjoy their work! Also-it is easy to make an appointment by phone or email and their prices are very reasonable especially considering the wide area they cover. Highly recommend!
Will D.
Sep 26, 2015
Responsive, friendly, and professional. Without any previous contact with them I emailed House Paws early on a Monday and they it back to me even before opening hours with an appointment that morning. We had two vets come to our house to inspect our sick dog and it ended up costing less than visiting our old vet. I highly recommend over both traditional vet offices and other home visit services. I emailed two services that morning and a week later am still waiting for the other one to get back to us.
Emilie S.
Jun 29, 2015
Danielle W.
Apr 10, 2015
When I first moved to the VA area, I used House Paws. I was young and poor and couldn't afford to keep using them until now. I called them because my cat was acting off and they came out within the hour to examine him. Dr. Ronda and Debbie were so friendly and helpful from the moment they walked in the door. They listened to my concerns and searched for the problem. Dr. Ronda said she can't find a problem if she doesn't go searching for it.
I found that comforting when any other exam my cat has had in the past, they only did the regular checks. House Paws Mobile Vet are top notch and I will only use them from now on and will recommend them to all my friends and family with pets in the area. Thank you so much for easing my mind and finding the problem. One the way to recovery and back to normal!
I found that comforting when any other exam my cat has had in the past, they only did the regular checks. House Paws Mobile Vet are top notch and I will only use them from now on and will recommend them to all my friends and family with pets in the area. Thank you so much for easing my mind and finding the problem. One the way to recovery and back to normal!
Jeanie C.
Mar 16, 2015
Dr. Knode has been caring for our 6 cats and beagle for 3 or 4 years, and I've been so happy with her care. She clearly loves animals (especially beagles) and is so good with all our animals. The practice now includes an additional vet and more office staff, so my only complaint is that it is not as intimate as it was. The office staff now answers the phone instead of it going to their mobile phone.
Laura E.
Nov 28, 2014
I have been using House Paws and Dr. Knode for many years now. She is wonderful with my 20-year old cat, and provided wonderful care and advice when I lost two other older kitties. House Paws is always responsive to my phone calls and emails, and are willing to work with me when I make important medical decisions. I have never felt pushed to do something I wasn't comfortable with, and I was always given options for care. I truly can't say enough good things about the House Paws team. They will always be my vet of choice because I know they care about my animals as much as I do.
Mark C.
Dec 18, 2013
A few years ago my cat, Seamus, developed cancer. A veterinary oncologist and I opted to make him as comfortable as possible in his last days. At some point the fateful day arrived, and I knew it was time for Seamus. Clearly the pain of the cancer was overwhelming his pain medication. A friend had recommended House Paws for at-home euthanasia. Given my cat's intense dislike of the vet, I figured that putting him to sleep at home would allow him to go with some dignity and comfort. Dr. Knode and her assistant arrived and quickly and professionally put him to sleep. Afterwards, they kindly gave me some quiet time to say good bye to my ole buddy, which I greatly appreciated. I heartily recommend their services.
Angie D.
Jul 22, 2013
Dr. Hein and the staff were very personable, explained everything so that I could understand it, and I can't thank them enough for being there for Daisy. She needed an ultrasound to see if there was a tumor in her bladder, and unfortunately, there was. This team was caring and sincere, which is just what we needed. I can't thank them enough and I appreciate having their service available!
Elizabeth H.
Jun 04, 2013
My husband and I couldn't be happier with the veterinary care provided to our three pets by House Paws. Dr. Knode and her staff are unfailingly thorough, kind, and compassionate. They place priority of the pet's comfort over their own convenience, driving more than an hour each way to provide veterinary care for my pets in their own home. Dr. Knode is thoroughly knowledgeable, highly intelligent, and most of all, she is caring.
She provides excellent veterinary service and is careful to explain all of the options, the pros and cons, and the possible pitfalls involved in recommended courses of treatment for our pets. I confidently recommend her to all my friends.
She provides excellent veterinary service and is careful to explain all of the options, the pros and cons, and the possible pitfalls involved in recommended courses of treatment for our pets. I confidently recommend her to all my friends.
Jamie C.
May 30, 2013
OK, I'm really perplexed by the 1-star that a couple of reviewers have assigned to this veterinary service. Dr. Knode has been my mobile vet for close to four years and has taken wonderful care of my little Westie and Golden. She is like the "Vet Whisperer" in getting bloodwork, shots, pills, ear problems and what have you taken care of without the animals going totally bonkers.
She and her team have a gentle manner about them and the dogs pick up on it immediately. She is deeply caring and always asks how you are too, and cares about the answer as she tends to her canine charges. I love the convenience of both dogs getting seen at the same time. She's very good in letting you know if she's running a little behind schedule due to traffic.
Note the 5-star has been assigned because this is as good as it gets.for a mobile vet service. If you demand immediate turn-around and instant availability, a mobile vet service is not the way to go. Frankly, it's never presented a problem for me.
She and her team have a gentle manner about them and the dogs pick up on it immediately. She is deeply caring and always asks how you are too, and cares about the answer as she tends to her canine charges. I love the convenience of both dogs getting seen at the same time. She's very good in letting you know if she's running a little behind schedule due to traffic.
Note the 5-star has been assigned because this is as good as it gets.for a mobile vet service. If you demand immediate turn-around and instant availability, a mobile vet service is not the way to go. Frankly, it's never presented a problem for me.
Melody J.
Nov 29, 2012
Dr. Knode is one of the most kind, gentle people I know, and will take excellent care of your furry friend in the comfort of your own home. Prior to her in-home service, my family would request Dr. Knode to care for our pets at the Old Dominion Animal Health Center in McLean. Not only was she possibly the only reliable doctor there, she was the only one patient enough to explain our cats' health problems to us.
We had a cat with hyperthyroid problems who lived with those problems for years (we ended up taking him to radiocat, which Dr. Knode told us about). When my cat Leela was diagnosed with diabetes on November 4, 2008, it was Dr. Knode that assured me she could live a long, happy life with diabetes as long as I followed her instructions. I did, and my kitty never, ever had a problem as a diabetic.
When she got cancer earlier this year, Dr. Knode helped me through that difficult time, doing everything she could to help, from consoling a hysterical me to finding trusted technicians who could perform services that she could not at my dining room table (specifically an ultrasound on Leela's stomach). I lost Leela to cancer, but this woman did everything she possibly could to try and prevent that.
When the end came (in the comfort of my own home, i might add), Dr. Knode made an otherwise heart-breaking event as easy for my family as it could have been, and let me hold her until the very end. I would happily protest any negative review of Dr. Knode, am happy to do so at length, and would go so far as to say that if you choose Housepaws, your family member and beloved furry friend would be in the care of a loving soul, and your pet will never be safer.
We had a cat with hyperthyroid problems who lived with those problems for years (we ended up taking him to radiocat, which Dr. Knode told us about). When my cat Leela was diagnosed with diabetes on November 4, 2008, it was Dr. Knode that assured me she could live a long, happy life with diabetes as long as I followed her instructions. I did, and my kitty never, ever had a problem as a diabetic.
When she got cancer earlier this year, Dr. Knode helped me through that difficult time, doing everything she could to help, from consoling a hysterical me to finding trusted technicians who could perform services that she could not at my dining room table (specifically an ultrasound on Leela's stomach). I lost Leela to cancer, but this woman did everything she possibly could to try and prevent that.
When the end came (in the comfort of my own home, i might add), Dr. Knode made an otherwise heart-breaking event as easy for my family as it could have been, and let me hold her until the very end. I would happily protest any negative review of Dr. Knode, am happy to do so at length, and would go so far as to say that if you choose Housepaws, your family member and beloved furry friend would be in the care of a loving soul, and your pet will never be safer.
M. G.
Sep 25, 2012
Dr. Knode arrived, did some bloodwork, and suggested that our cat take daily medication for hyperthyroid problems. We were not given any alternatives, and then went to get a second opinion. Another vet we saw for a second opinion told us about Radiocat (http://www.radiocat.com/). We opted to use that treatment instead. I was annoyed that Dr. Knode had not told us about Radiocat and did not remember to send me our cat's bloodwork after she said she would.
I had to reach out and request a copy of the bloodwork. Then, House Paws asked if we would begin administering medication. When I said we were pursuing other options, they asked what other options we might be considering, etc. I think it's our duty to make sure our pets can live without being forced to take daily medication. I don't think House Paws delivered adequate services because we weren't presented options.
I had to reach out and request a copy of the bloodwork. Then, House Paws asked if we would begin administering medication. When I said we were pursuing other options, they asked what other options we might be considering, etc. I think it's our duty to make sure our pets can live without being forced to take daily medication. I don't think House Paws delivered adequate services because we weren't presented options.
Emily K.
Jul 11, 2012
I've used House Paws for several years and, like the previous commenter, I'm surprised to see the negative review. Dr. Knode has provided wonderful care to my two elderly cats, one of whom finds car rides to be traumatic. Dr. Knode is almost always on time (and in the rare case she's running late, she lets me know). She's also a cat lover and knows how to handle the cats so that they stay calm and everyone is happy.
When one of my cats developed a medical condition that required treatment, she took the time to thoroughly discuss all of the options for care. The house call fee is expensive, but if you have multiple animals who will be seeing her, you only pay once which I think is very fair. Plus, the animals receive great care and it's a more pleasant experience for everyone. I'd highly recommend her!
When one of my cats developed a medical condition that required treatment, she took the time to thoroughly discuss all of the options for care. The house call fee is expensive, but if you have multiple animals who will be seeing her, you only pay once which I think is very fair. Plus, the animals receive great care and it's a more pleasant experience for everyone. I'd highly recommend her!
Kelly B.
Aug 18, 2011
I was surprised to read the previous review. I have used House Paws for several years now for my 10 year old cat who has "issues" going in a carrier and in the car. We are talking panting, drooling, shaking, vomiting, crying, etc. this goes on for hours even after getting home. With Dr. Knode, he is perfectly fine and is purring within minutes of his shots. It's amazing.
They are pricey because of their "house-call" fee, but in a case like this it is definitely worth it. We recently adopted a new kitten as well and they are helping us get him healthy and settled in. While the kitten does not have the same issues as the older cat (thank God!), it is nice to have them both looked at, at the same time in a home environment. Dr. Knode was even able to point out that our loft area is unsafe for the kitten until his motor skills are more developed- he could fall out.
I never would have thought of that! The lack of the fifth star is because 1) Weekend hours exist, but are difficult to get, 2) I believe it is just Dr. Knode and her assistant, so when they are out on the road doing visits they do not answer their phone. I find they do respond quickly to emails, and will return calls but you may have wait a little while to hear back. 3) They are pricey.
They are pricey because of their "house-call" fee, but in a case like this it is definitely worth it. We recently adopted a new kitten as well and they are helping us get him healthy and settled in. While the kitten does not have the same issues as the older cat (thank God!), it is nice to have them both looked at, at the same time in a home environment. Dr. Knode was even able to point out that our loft area is unsafe for the kitten until his motor skills are more developed- he could fall out.
I never would have thought of that! The lack of the fifth star is because 1) Weekend hours exist, but are difficult to get, 2) I believe it is just Dr. Knode and her assistant, so when they are out on the road doing visits they do not answer their phone. I find they do respond quickly to emails, and will return calls but you may have wait a little while to hear back. 3) They are pricey.
Dayana S.
Dec 31, 2010
Vet came to my apartment and charged me alomst 400.00 for services. then never called us with results nor did they return my many calls requesting results. when the finally did call me back and said my pet would need meds and would she like pill or drops. i said drops and they send me pills nor do they respond to my phone calls requesting drops. once they get your money they dont care. please please please if you love your pet dont use this vet. worst experience every.