Howard Beach Animal Clinic - Steven R Weinstein

Staff was very friendly. Needed to see a vet quickly and they accommodated me and my dog.love the vet Dr Monroe.she explained everything to me.

Dr. Weinstein the vet to see if you want your pet to have the best. He is knowledgeable, skilled, and wont take you to the cleaners. Dr weinstein retired and I have never and probably will never have a better vet. I hope you have a wonderful retirement.

Dr. Amahdi Tracey, is the best vet Ive seen. She was so good with my my dog. Very compassionate and patient! I think she is one of the BEST DOCTORS THERE! Thank you for helping me! You rock Dr. AMAHDI TRACEY!

Instead of being honest with there clients about there sick pet, they lead u on knowing the dog is terminal jus to make money off the pets owner. My dog had 10 seizures in one day. I went to vet to have her put to sleep cause the seizures changed her. But the vet some how convinced us she was ok and to give her seizure medication. 2000$ later after medication and vet visits and I still had to put her to sleep yesterday. Crossbay veterinary are not honest they'll take every last cent knowing your pet is dying and will try make u change your mind about putting your pet to sleep knowing the pet is terminal

Dr. Roufael is amazing and will help your animals. Front desk service very unprofessional, unorganized, raising their voice and speaking in a frustrating manner. They make you feel it is not worth it to come up. The only reason I continue coming is because Dr. Roufael makes things straight when he finds out these non sense and how they treat customers.

BE CAREFUL.If you have a English Bulldog DO NOT TAKE them here. this place is good for check ups, vaccinations and very very minor surgeries. I took my EB here to get his elongated palate shortened (very common procedure) the older skinny lanky owner or head doctor there quoted me one price and then when I checked him in it was almost 1k more than what he told me.

Then fast forward, and my EB still had the same breathing issues no real improvement, and the excuse they gave me was "yea it's hit or miss with those surgeries" WHAT?!?! My EB passed away a yr later because of Everted Saccules condition. Which I have never heard of but supposedly is common with EBs but I was never warned of or asked to check by none of their vets, especially when they did the palate procedure. Definitely not English bulldog specialist.

To be honest, I'm not sure if its the clinic or just the reception but they don't seem to care. On my initial appointment day, at the time of my appointment I was still standing outside in the cold as they have curbside appointments. 40 minutes later, still standing in the cold with my pet. They eventually take the pet in and say he's perfect. Days later I try to make an appointment for him because he wasn't well and couldn't get one.

I called numerous times and each time she said just keep calling back to see if someone cancels. Clearly she could have taken my number and called me if someone canceled. Either way, I did keep calling back and she kept telling me the same thing. What bothered me most is that never one time did she ask what was wrong with the animal. I eventually went to a clinic in ozone Park and found the cat had an upper respiratory infection and conjunctivitis.

Simply put, they're wonderful. I've been with them over 8 years. Never had a bad experience. They treat my dog with the most sincere care. They're very honest with me and i feel completely trusting and comfortable with the office staff, and Dr Roufail is an absolute gem!. Nowadays everyone is so short tempered, and they're so quick to post negative reviews.

I found that communication is key and courtesy goes both ways. I respect them and they respect me. They're great at what they do and i won't go anywhere else. Number one priority is how they treat my dog. And they're A+ in how they take care of my baby! Their prices are fair and they will work with you whenever possible. Super satisfied!

I brought my dog in for a dental cleaning at the recommendation of the vet. I've been bringing my dog there since a pup for about 7 years. During every exam, I was told my dog was in great shape and the dental cleanings can be pushed off until he's older. At 7.5 years old, I took my dog in during November for the dental monthly special and within 45 minutes of dropping him off, the vet calls and tells me that my dog needs 15 tooth extractions.

Not only was I extremely concerned but upset that all this time, I thought I was taking excellent care of my dog's teeth only to be informed 1/3 of his teeth have to be removed. The procedure went from $550 to $1200. I requested the X-rays and any documentation from the procedure for my records but it's been 2 weeks and the office staff have me in a holding pattern by saying the dental technicians have to send that file.

Every time I call, the office person tells me that "there was no previous note" on file. I'll happily share my Verizon phone logs to show how many times I called. Side note: scheduling and wait times are ridiculous, prepare to standby 30-70 minutes before your actual appointment. I understand we're dealing with pets and sometimes things take longer than expected but it's 2021.

Find more staff or a better office management system to track and schedule appointments. At a minimum, provide an update of appointments that will be delayed so folks aren't waiting forever with scared pets in the office. Find a different vet if you really care about your pets. I went to Juniper Valley's vet clinic and they're 1000% better

Dr. Jeffrey Stein is the best vet ever. He's the best diagnostician & he whole heartedly loves & cares for your furbabies as much as you. Ina, the groomer, is amazing too. My dogs love going to her.