Pet Haven Animal Hospital

I enjoy this facility when the MAIN Dr is OUT Unfortunately, my experience with him has been less then optimal. He has the ability to be both condescending, obnoxious and unpleasant. I KNOW that he knows his profession, but I've always felt talked down to and belittled. I suggest asking when the SWING Drs are on call

You can finally go inside. Been taking my cats there for about 18 months. It isn't cheap, but it's not the most expensive place either. They have a discount for two or more pets at once. They give you an appointment sometimes the same day. Best of all, they're really really really nice. Thank you for taking care of our animals, they've helped us these last two years and you've made sure they've been healthy for us. You guys are superstars.

I have brought my pets here several times over the years. I have never had a problem but it's not for everyone. This is not a super fancy, upscale pet hospital. The staff were always very nice to me. The Dr is no nonsense and can be blunt. This isn't for everyone. It is very reasonably priced. I will continue taking my pets here for the location and price.

My dog has severe separation anxiety and Pet Haven knew exactly what medicine would help her. The difference between before and after is night and day. Additionally, the customer service is incredible. They process refills immediately and are polite and helpful!

We have been coming to Pet Haven for years. Dr Keschner has always been great and direct, with always our dogs best interest. Always felt like he listened to us and didn't do unnecessary testing. Always feel welcome coming here, great staff and the place is capable of doing everything.

Very conscientious and courteous vet assistant who came to our car to get out doggy. Veterinary doctor was very professional and very explicit about services and treatment rendered to our pet. We would recommend their service to family and friends because it is very affordable especially for senior citizens with pet/s.

Let me tell you the story of the 458 dollar bill I got from this place. - My dog is severely anxious. A rescue. After almost four months of working on her behavior, I decided to see if Prozac would help her since she hasn't really improved. - Spoke to person on phone, asked about getting her tested for hook worm. No problem, person said, poop test included with regular check up. Cool! - Vet is rude. Condescending. Acts like she really doesn't want to give me the medicine, acts like I'm expecting it to be a perfect fix.

Once I get a word in, I explain I've been using and plan on continue to use positive behavior reinforcement. Finally she's like ok, but we need to do a blood test to rule out thyroid issues and establish baseline. Tells me she'll give me worm prevention and that I can give it to dog once I get a negative. Cool. - Vet also says that the dose is 40mg for 70 pound dog.

I say but dog breed is known to react badly to medicines, shouldn't we start at lower dose? Basically vet tells me i don't know what I'm talking about, and 40 is the dose that'll work. - Doing distance appt because covid, person comes out with my invoice. 458 dollars. -- 66 dollars vet appointment (ok) -- 60 dollars worm prevention (ok) -- 234 dollars full blood panel (painful but I know it's necessary, so ok) -- 60 dollars worm test (?) -- 38 dollars for 60 tabs prozac, filled without asking me (would have cost 5 dollars on chewy, wouldn't take it back) - I'm mad as hell but I want my dog so I pay and go home.

Call later once -I've gathered my thoughts, lady on phone insists that no one would have ever told me that the worm test was included, and that I was asked if they wanted the script filled. I wasn't, but ok. - Dog has really bad side effects: panting like she can't catch her breath, very lethargic, but still anxious. I lower dose to 20, no more side effects anxiety, starts getting better. Anyway, I've switched vets. Pricing was 100 pills for 26 dollars. Asked me if I wanted to fill it first. Knows that dog breed needs lower medicine. Actually seems to care, or at least doesn't try to scam me and acts like she does.

I visited this vet during covid 19. We were doing a general check up for my lovely cat. The employers and the vet himself were very attentive and very kind. There wasn't in person communication but the way they stay on the phone with you and talk you through steps profoundly is as if we were in person. The service here is great. I spend hours on hold before in any other vet. This has definitely been a wonderful experience here at pet haven animal hospital.

Merle loves going to the vet here. The staff here are super friendly and absolutely amazing when it comes to taking care of my baby. Theh answer and address any question or concern that you may have with their best ability. Due to covid they are having the doctors talk to you over the phone and are doing curb side pickup for their patients but the have a seating area next to the building to keep you out of the weather. 10/10 for everything with the staff my dog and I love them.

You guys killed my co-worker's cat. You use outdated medicine that shouldn't be given to cats (like ketamine), have a filthy facility and honestly shouldn't be opened. Disgusting.

DO NOT TAKE YOUR CATS TO GET SPAYED AT PET HAVEN! I brought my perfectly healthy kitten to Pet Haven on Wednesday 4/28/21 to be spayed. She never woke up from surgery, and there are a lot of inconsistencies in Dr. Keschner & the Vet Tech's stories. They claimed that she was not breathing for 20 mins and dead, came back to life and started breathing again.

When we got there she was stapled up, barely breathing and likely brain dead. There were several people waiting outside, numerous other appointments at this time, and yet only one vet working. Had we not taken our cat to Pet Haven, she would still be alive today. Please do some research before taking your pets here, and you will find that there are others with the same story as me. Dr. Keschner is one of the bad ones.

Even though our Rosco didn't make it I just wanted to send my sincerest thank you to Dr. Keschner of Pet Haven Animal Hospital. He and his staff were so warm and very personable. First vet office that I ever went to that was actually as devastated by Rosco's passing as we were. They truly care.

The vet. older male was a bit gruff but honest. and gave me solid directions. not much wait time. my cat is in renal failure.

They have done amazing with amazing care. Too many examples to list

OMG! This receptionist is awful! I called because my dad took my cat in while I was away and he mentioned that they wanted to see my cat in a month but didn't remember why, so I thanked him and was like I'll call in to find out. The receptions was so nasty and lazy. She pulled the chart and is like "I can't read the doctors handwritting, call. back later".

I tell her that I'm concern and if she can't ask the doctor what it says and she's like "No, she has ugly handwritting, she will call you back, they will call our back, Goodbye" and she hung up on me. This call happened at 9:30am I wait and wait and since I did not hear back I call back in at 2pm I begin explaining what I need and the.

They are awesome I love that I give my last name and the girl at the desk automatically knows my cats name the doctor is great love the environment! Great place@

This vet has been the best for our Fur-baby - she needed an amputation, and they've been like therapists to us, and so, so wonderful toward the cat. Because of their expertise, both my partner and I are optimistic about the future, and confident in our cat's health. Highly recommended.

I really appreciate the time and thoroughness Dr. Keshner provides. I feel that he is straight up and has the experience that I can trust. I know he isn't just running a million unnecessary tests like I felt would happen when I used to see a vet in Park Slope. I also come every so often to buy the special vet diet food to help keep her weight down. Overall I definitely recommend this animal hospital to my friends and others.

I have been bringing my dog here since I adopter her. Dr. Keschner is the most caring and honest vet I have ever used. He and staff always take the best care of my pit mix Pearl. I wouldn't bring my dog anywhere else.