Snowflake Pet Center - Bob Mickolyzck

Our dog was boarded here before we adopted him and he couldn't have been happier or cleaner! The place didn't smell like a vets office! Cheryl was amazing!

I have been using Snowflake Pet Center for all my pets for the last 15 years. They have always been kind, compassionate and have thoroughly taken the time to explain matters to me. Dr. Dielo & Dr. Brooks have been wonderful. The receptionist Cheryl is knowledgeable and very friendly.

These people DO NOT CARE ABOUT YOUR ANIAMLS behind closed doors. They seemed nice and when i picked my dog up it was bleeding and traumatized and starting to bruise. They had no remorse for this action they did and juts shrugged it off and demanded payment. DO NOT BELIEVE THE FAKE 5 STAR REVIEWS. this is not the first time ive heard them abusing our pets.

Great team, you can tell they really care about your pets and aren't trying to upsell services.

We have been fostering all the labs we rescue from the New York City area here since 2000. They're very kind and take care of them and very reasonable since we are a non-profit saving labs I would highly recommend them

The groomers mistreat animals and then hide behind fake social media accounts to message people. Disgusting behaviors all around.

If I could give a lower review score, I would. This past Friday (3/25/22) we brought in our 20 year old cat to be groomed. The service we received was unprofessional, entirely unacceptable and quite frankly disturbing. I picked up the cat on behalf of my girlfriend and was shocked with what we discovered once I brought her home. She has cut wounds all over her body, severe razor burn and a half-assed patchwork job of a haircut.

Half of her whiskers on one side were even buzzed off. The "groomer" Jenny BUTCHERED our baby. When I came to receive our cat, no mention of these wounds or this terrible job were brought to my attention. We had to find out for ourselves when we brought her home. My girlfriend had to call only to be told to "leave it alone for a few days" and that we were charged $160 for this service due to needing "2 people to hold her down". Seeing as this was my first time picking up our cat from Snowflake, I was not aware of the price discrepancy from the past visits.

It has always been $60 not counting the last time you needed "two people to hold her down" where the price was increased to $70. We have the invoices. Charging us double for a literal butcher job is disgusting. We had to schedule our baby to be euthanized this Friday and this is a traumatic way to spend the last few days of her life with her. Never again will we bring our animals to Snowflake Pet Center and we will make sure all our friends and family know to spread the word. No one else should have their loved ones go through this ever again. You all should be ashamed.

We boarded our dogs here for 6 days while away for my sisters wedding in Florida. Extremely saddened to come home to one of my dogs sick- diarrhea, vomiting, and EXTREMELY skinny. After already being concerned about this, noticed he had multiple gashes that were DEEP. No one mentioned his injuries upon pick up, and the reason we chose to board here was because there's a vet on the premises in case anything were to happen (which proved to be a useless factor).

We ended up needing to bring him to the pet hospital later that night and then our regular vet to get stitches in multiple areas. Clearly this is not quality care & is pure negligence. Unnoticed & untreated wounds like these are unacceptable. Extremely disappointed, sad, and left with no trust in this place.

Snowflake pet center was our saving grace! Our dog became ill with kennel cough while we were away on vacation At Dogtopia of Milford. Dogtopia refused to stay with our dog as they stated that they were unable to keep him. Snowflake pet center was able to pick up our dog at Dogtopia right away and were able to give him the proper accommodations and care that he required. We are thankful for snowflake pet center as they were professional, reliable and provided our dog with the care and attention that he required and saved our vacation!

They have the sweetest & most caring receptionist(s) ever! All of the staff there treat you & your pets like family. We have many pets & have been customers here for over 15 yrs. We are so happy to have found this hidden gem in Milford.

I've been going to snowflake for years now. They have been super kind to me. They take the time to explain the care of my dog. Last visit she had lime and the vet treated her right away and I saw results immediately. Even when she gets her shots they do a thorough checkup. Offering me plenty of feedback. In regards to her overall health, weight and upkeep.

Everybody that works there bends over backwards for me and my doggie. They fit me in right away and always have the time to answer any questions I may have. They genuinely care! This is my first and only dog and I want the best care. Snowflake is where I get it.

Taking my baby here was the best decision ever! They did wonderful with me and her. Gave me the knowledge I needed for my new puppy. Was so patient answeing my questions. They even fixed the car seat for me.lol The staff is so awesome!

I had brought my 2 kittens to this vet, as a contract with the shelter they were adopted from. When I picked them up from the vet the first time, I gave my carrier to them and not even 5 minutes later, when my kittens were brought back to me, there was poop all over the back of the carrier. Per the adoption agreement, they were spayed at 8 weeks, which is way too young for kittens, especially females as it is more invasive then for males.

Not 4 days later, after following all vet recommendations, one of the kittens had an infection. Brought her back to get cleaned up, and then within 24 hours, I had to bring her to an emergency where I was told that they in fact, did not fully clean the surgical sight. Because of this, it caused a big problem with conjunctivitis, costing me $350 more than I should have had to spend. Another thing that this vet had advised me of was to us baby wipes to clean them. Finding out that this is okay at all. I was very unpleased with this veterinary office.

My childhood pets went to snowflake and I bring my dog there now. They have always provided the best service. The staff is so caring and supportive. They even remember little details that show they are truly involved and invested. My dog recently became ill and Becca and Dr. Brooks not only provided the best medical service, they truly cared about his recovery and well-being. Becca showed my little guy so much love.

I do not live close to Snowflake but choose to drive the distance because I know that they provide the best care around. I couldn't be more appreciative for all that they do. I wouldn't trust anyone else to care for my little man. Thank you, Snowflake!

Dr. Die'lo treated my rabbit when she was a vet in California. She didn't have a California Vet license--California has one of the most difficult vet exams--but was licensed in another state. My rabbit presented with GI stasis. The most common treatment is SUBCUTANEOUS fluids (fluids under the skin), but Dr. Die'lo gave him INTRAVENOUS fluids (fluids by veins).

She never spoke to me to ask what were his symptoms or examed him in my presence. My rabbit was just snatched away while I had to fill out forms. Needless to say, my rabbit died after her "treatments." She seemed uncaring. By the way, anyone interested in acupuncture should check out how to get a degree from IVAS, where Dr. Die'lo got her certification.

Not happy with this facility. They seemed overbooked and not sure where they stuck my dogs. One of my dogs after being picked up from boarding was ill with GI infection. $300 later. They even forgot to give us my dog bowls. Who knows what else I'm not aware of! They only had them 24 hours. Never again.

Oh my! I dropped off my dog and a few hours later.he looks like a rock star! Very reasonable prices! Everyone was so nice to me (and my dog). I will be back for sure!

Snowflake Pet center was a total Godsend today. One of my larger dogs attacked my smaller dog and left him with some pretty intense wounds on his face. My regular vet office couldn't fit us in but Snowflake would, even as a new patient. I was able to save SO much by avoiding the animal ER. Every staff member was genuinely personable, kind and honest with me.

I felt comfortable asking questions and they gave me honest answers and advice. The prices were more than fair and my pup is well on his way to recovery. I am very particular about the care that my fur babies receive and I 100% recommend Snowflake to anyone who needs care or boarding for their pet. Thank you, everyone at Snowflake. You made a scary situation as smooth as possible.

I brought my one year old Himalayan cat to be groomed. I had tried to do a lion cut on him myself but it didn't come out so well! Jenny fixed it perfectly. There were 2 mattes of hair that I couldn't get out and she got them out without a problem. My cat was fine. The receptionist was polite. I will return here to get my cat groomed. They were nice to my cat and the haircut was very well done.

My cat Heidi recently had a dentistry (with extractions) done. Heidi is semi feral and is just about impossible to catch or crate her. I've had her 6 years and this was the first time I was able to get her into a carrier. Snowflake was able to get her on their surgery schedule with short notice. I am so grateful they were able to treat Heidi, she feels so much better now.

Many of my cats and 2 dogs have had surgery at Snowflake and I never worried about them getting the best care. William, the vet tech is excellent and the office staff is friendly and knowledgeable. I also boarded my cats during a move for several days and they were all just fine when I took them home. I highly recommend Snowflake Pet Center.

I had an emergency issue with my dog, Johnny. He was a new to me rescue from a local shelter. Turns out he had a separation anxiety issue. While I was outside he decided to join me.through a window! Bandaged up a bad cut on his leg to stop the bleeding. Rushed over to Snowflake and Bob and the crew took him right in! Picked him up later that day with a few stitches and a cone. Lol. A great place with a knowledgeable and caring staff. Thanks.

So i made an appointment to have my 16 year old dog put to sleep since my regular Vet was unavailable. It was a Thursday afternoon, we get prepared, we bring her in. I had prepaid $180 so as not to have to deal with it the day of the euthanasia. The vet who took us decided that she thought the dog still had some "spunk" and if put on painkillers, and other meds, could live a while longer.

Basically she refused to put my dog down. SInce i had prepaid, i made an appointment to do it on Saturday morning (when a different Vet would be on call). Lo and behold i get a phone call telling me they couldn't do it because the Vet on call did not show up that day. So, making a long story short, they never did put my dog down. When i asked for a refund they credited my account minus $55, telling me the $55 was for an office visit! WHAT?

I never asked for an office visit, nor had they rendered the services I initially paid for! My dog had been to my own Vet a few months prior for her yearly checkup, etc (which cost me plenty), so why in the world would i need an "office visit"? Needless to say I asked for someone in charge to call me back. That phone call never came. So, basically the dog ended up getting put down, which cost even more money, by my own Vet.

I paid $55 for absolutely nothing. She barely looked at the dog, a far cry from an "office visit" even if i agreed to pay it! I will not use Snowflake again. I believe the whole situation was poorly handled, and then to charge me for NO services rendered?! Never ever again. Nor will I recommend them to anyone else. Forgot to mention that i called and spoke to the receptionist about how i thought it was wrong to charge me for an office visit.

She really couldn't help me so i asked for one of the people in charge to give me a call back. Never heard a word. I feel they should've at least given me the chance to speak to someone at a higher level.

My dog came back smelling like urine after one day. They gave vaccines without my permission and while I was there, they had police there as they apparently lost one of the boarding pets. The vet is not even personable and o tolerates this place for a long time, now there's new vets nearby, time to change.

Took my cat here to be shaved, unfortunately he needed to be sedated and Rebecca at Snowflake Pet Center was very accommodating in order to get him shaved the same day and save me a trip. Unfortunately he was shaved unevenly which shouldn't be the case given that he was sedated and additionally his whiskers are completely cut on one side.

It was my first time leaving my fur baby somewhere. I immediately received good energy from both the location and the staff. It's clear they love their job. Would definitely consider them for boarding!

I brought my dog here to Snowflake and will never bring him back to be kenneled again. We had to last minute kennel him for a week and though we are grateful he was able to be taken in, when I picked him up he was SO dirty, the check in and out area smelt so bad I could only imagine the kennel he was in all week. He barely ate any of his food, and when i called to check up on him all I got was he's very scared and nervous he won't interact with us.you would think they would try to ease a puppy down, so he would enjoy it and be a returning pup, but no I could tell he wanted to get out of there as soon as I picked him up. Won't kennel at snowflake again or recommend.

The Mickolyzck family who owns Snowflake Pet Center are always so welcoming into their family business. Cheryl the receptionist was pleasant as always. She is so kind, helpful, and patient, and on top of things. She is very informative when it comes to your animal or any billing or insurance issues you may have. We have been seeing Dr. Dileo for two years now.

Each year I am more and more impressed. This is a Doctor who really loves animals and her job for that matter. You can tell the moment you walk into this vet that she is a professional and hard-working individual who goes above and beyond for all her patients and families. Anything she says to me, I do. She's very confident in the information that she provides and I'm willing to do anything she says to keep my dog safe and healthy. Thank you Snowflake!